All Sessions

09/09/2021

Educational Program | Leading Workplace Investigations**
09/09/2021 08:30 AM - 01:30 PM Provided in Pre-Event Communications
7.50 SHRM PDCs Competencies: Communication, Critical Evaluation, HR Expertise

*This program requires preregistration. Additional fees apply. 

**This program is associated with the SHRM Workplace Investigations Specialty Credential and will fulfill the Educational Program component.

Program Overview

Workplace Investigations provide the basis for organizational policies, procedures, and work rules. This unique, intensive learning program, taught by industry experts, allows you to explore SHRM's best practice framework for leading independent workplace investigations. Using a real-world case study and in-depth legal scenarios, this learning experience provides you with the opportunity to test your investigative skills in a safe and supportive learning enviroment of your peers from a wide network of professions. You will leave with proven, practical tools and techniques as you prepare to conduct your own workplace investigations.

Program Objectives

How You Will Benefit:

  • Describe and apply the 7-step framework for conducting effective workplace investigations both in person and remotely
  • Identify the compentencies associated with an investigator
  • Define the role of an investigator
  • List the pros and cons of formal investigations
  • Name the goals of the workplace investigations process 
Info Booth
09/09/2021 07:00 AM - 07:00 PM South Lobby

The info booth is open to answer any questions and help you navigate your SHRM21 experience.

Registration and SHRMStore
09/09/2021 07:00 AM - 07:00 PM W102-109

Registration is now open.  Stop by early to avoid the rush and pick up your badge and conference materials as well as stop by the SHRMStore to see what hot items are available.

701: Business Acumen: A Workshop for HR Departments of One
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W203-205
Competencies: Business (Behavioral), People (Technical)

Presenter:
Jennifer Currence, SHRM-SCP, MBA , CEO, WithIN Leadership
Workplace Application:
Attendees will learn the critical skill of business acumen and how it can be used by solo practitioners to ensure that the HR function supports core business goals and objectives. 

This session will examine the behavioral competencies in the business cluster of the SHRM Body of Competency and Knowledge (SHRM BoCK) and how they apply to small businesses. Learn about each competency, hear real-life case studies of the competencies in practice, and discover practical ways to customize and implement the competencies in your HR job and throughout the workplace.

Learning Objectives:

  • Understand the three behavioral competencies within the SHRM BoCK business cluster: Business Acumen, Critical Evaluation and Consultation.
  • Learn real-life examples of each of the competencies.
  • Learn practical implementation tactics to use on the job.
  • Learn ideas for sharing the competencies with others in your organization via HR policies, procedures and programs.

*Additional fee and registration required.

702: From Intake to Resolution: Best Practices in Internal Investigations
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W206-207
Competencies: Workplace (Technical)

Presenter:
Glen E. Kraemer, Esq., Partner, Hirschfeld Kraemer, LLP
Workplace Application:
Attendees will learn how to effectively conduct investigations involving harassment, discrimination or retaliation. 

This workshop explores the essential skills necessary for conducting internal investigations into claims of employee misconduct, including charges of harassment, discrimination, retaliation and violence. Using interactive case studies, you’ll engage in a step-by-step fact-finding process and practice techniques for questioning and credibility assessment. Model forms and guidance on preparing unassailable documentation of process and conclusions are included throughout.

Learning Objectives

  • Learn effective questioning techniques and investigation process considerations.
  • Understand how to deal with the reluctant claimant, angry respondent and uncooperative witness.
  • Develop confidence in the proper use of tools for credibility assessment, including witness demeanor and bias, and integration of corroborating and circumstantial evidence into your conclusions.
  • Prepare bulletproof documentation of your process and findings of fact.

*Additional fee and registration required.

703: Leading Change: Critical Skills for HR Professionals' Careers and Organizations
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W208-210
Competencies: Organization (Technical)

Presenter:
Barbara Anne Trautlein, Principal, Change Catalysts, LLC
Workplace Application:
Attendees will learn how to influence change, expand HR's impact to lead through crises, achieve measurable results and build change-capable cultures. 

Effectiveness in the HR role hinges upon leading through change and crisis. By learning to lead change (not just manage change or cope with change), which includes developing change leadership capacity in their organizations, HR professionals are poised to make a strategic, bottom-line impact. Participants will walk away with actionable tactics to help them influence change more effectively and real-world strategies to develop this capability in the leaders, teams and organizations they serve.

Learning Objectives:

  • Learn how to lead through change and crisis by effectively collaborating with stakeholders up, down and across your workplace to increase your value to your organization and team, which will ultimately boost your career.
  • Identify your change leader style and how to assess and enhance your organization's approach to building change leadership capability.
  • Reframe resistance to change from enemy to ally and explore how leveraging resistance as a powerful source of information can help you to adapt your influence style and build relationships that get results.
  • Learn how to engage the heart, enlighten the head and equip the hands to get people moving in positive, new directions so change sticks.

*Additional fee and registration required.

704: Managing Your Managers to Manage Better: A Practical and Necessary Look
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W211-212
Competencies: Leadership (Behavioral), People (Technical)

Presenter:
Michael S. Cohen, J.D., Partner, Duane Morris, LLP
Workplace Application:
Attendees will learn how to train managers to become better managers and leaders. 

How many times has it happened? We promote high-performing employees into management positions because they are good at their jobs, and then we send them off in the hopes that they have the ability to lead. MISTAKE! We cannot assume that our managers, new or experienced, have the tools necessary to lead and manage those who report to them. These skills are not inherent in everyone, and managers frequently must be taught how to manage. This fast-paced, business-focused, interactive workshop will take you through the education managers need most. Even more, we will give you the actual material and presentations so that you, as an HR professional, can bring this knowledge back to your organization. We will focus on the hiring and interview processes, performance management (including documenting discipline and performance appraisals), how to deal with employees who aren’t meeting business needs, the importance of empathy in keeping employees engaged and motivated, reporting responsibilities when complaints are brought or medical conditions are disclosed, and more.

Learning Objectives:

  • Learn how to identify the subject matter on which managers must be educated.
  • Learn training techniques so you can provide your managers the tools they need to lead effectively.
  • Evaluate how managers can keep their employees motivated and engaged through “soft skills” and effective performance management.
  • Learn how to analyze the skills managers need with respect to hiring and interviewing, as well as reporting complaints that are brought to their attention.

*Additional fee and registration required.

705: Preparing to Lead: Critical Project Management Skills for the HR Professional
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W213-215
Competencies: Business (Behavioral)

Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Attendees will learn how to manage any size project with step-by-step instructions and easy-to-implement tools for success. 

You have the unique opportunity to spearhead projects such as global outsourcing, workplace analytics and companywide change management initiatives that can directly impact your company's bottom line. Managing those projects can be challenging, particularly when they span multiple divisions, time zones and countries. To lead, your project management skills must be at their peak and at the ready. This interactive workshop prepares you for success with in-depth, step-by-step instructions and tools for managing and executing projects big or small, delivering results, and meeting budget and schedule deadlines.

Learning Objectives:

  • Learn the essentials of project management.
  • Define deliverables in financial terms your senior leaders care about (and will actually pay attention to).
  • Develop metrics to determine the best employees to include on your project team.
  • Conduct comprehensive risk probability versus impact analysis.
  • Learn about software tools that can help you get organized and track your project.

*Additional fee and registration required.

706: Start with the Vision: The Six Step Process to Effectively Plan, Create Solutions and Take Action
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W216-218
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Rob Shallenberger, CEO, Becoming Your Best Global Leadership
Workplace Application:
Learn a six step process to start with the vision and solve your biggest problems with a clear plan of action of who will do what by when. 

Choose your biggest challenge -- personal or professional -- and use the Six-Step Process to develop a plan and a clear path forward to solve it. This life-changing workshop will give you a planning process you can use for the rest of your life. The Dallas Cowboys, Flying J, and others used this same process to solve multi-million-dollar problems!  During this power-packed experience, each person will choose the most significant issue they are facing -- personal or professional -- then use the Six-Step Process to find a solution and develop a plan to solve it. This experience is very hands-on and interactive. The objective is that each participant walks out with a 70-80% actionable plan in hand and a clear understanding of the Six-Step Process.

Learning Objectives:

  • How some companies used the Six-Step Process to solve their biggest problems and challenges.
  • Develop a plan of who will do what by when to solve your biggest problems and achieve your vision.
  • Learn fighter-pilot lessons to stay accountable and flawlessly execute your plan at a high level.

*Additional fee and registration required.

707: The DNA of Engagement: Leveraging Individual and Team Motivation to Enhance Team Dynamics
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W219-221
Competencies: People (Technical)

Presenter:
Jacob Goldstein, President, The Leadership Laboratory
Workplace Application:
Attendees will learn methodologies to create an environment where people feel motivated to do their best work. 

As we assume new responsibilities that come with our new leadership roles, one of the most magical discoveries we make is our ability to effectively empower and build up others, and ourselves, through successful motivation. Whether working with the highest-performing employees or ones with room for growth, we constantly contemplate how to engage our teams and motivate them to succeed. Too often, we rely on external rewards, like using a carrot on a stick to motivate a horse to run, yet these can only work for so long. The people and projects we lead require different motivation styles, and we have an obligation to customize our approach to maximize each individual's intrinsic motivation. In this session, you’ll learn the building blocks of successful communication to enhance individual motivation and team engagement.

Learning Objectives:

  • Discover the three types of motivation.
  • Determine specific strategies to create an environment where intrinsic motivation is especially high.
  • Reflect on current leadership practices and apply new theories to enhance personal leadership.
  • Establish a stronger community of like-minded individuals and rising thought leaders.
  • Develop an action plan to implement key lessons into project leadership.

*Additional fee and registration required.

708: The Realities of Employee Engagement and Employee Experience: A Post-Pandemic Perspective
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W222-223
Competencies: People (Technical)

Presenter:
David S. Cohen, Founder and Contrarian Consultant, DS Cohen & Associates
Workplace Application:
Attendees will learn how to build employee engagement based on their company’s post-pandemic culture. 

Do you know if the pandemic has caused a seismic shift in your company culture? How will that impact both employee engagement and employee experience—two terms that are overused and often confused. One study from England identified over 50 different variations of how academics define the concepts versus how HR practitioners do. With so many meanings/definitions, what are you to believe? Surveys remind us that engagement is low and disengagement is high. Yes, we have trouble in River City! Employee engagement is something both employees and employers want, but what makes a workplace a desired location for one person is not the same for every employee. So, what is a good workplace?

Learning Objectives:

  • Discover how focusing on what is authentic for your employees is essential for a talent-driven company. There is no one right answer.
  • Learn the correct questions to ask to understand how “employee engagement” is defined at your company.
  • Understand the impact of the pandemic on your employees and, in turn, their employee experience.
  • Understand that the driver of employee engagement is the alignment between what executives say they will do to treat people well and what they and other managers actually do.
  • Learn the six key factors that determine employee engagement and that lead to productivity, innovation and retention.
  • Learn how to put the rhetoric about employee engagement and consultant-speak into perspective.
  • Learn how to assess the impact of local geographic culture on company culture, employee experience and employee engagement.

*Additional fee and registration required.

709: Communicating Effectively with Your C-suite to Turn Ideas into Reality
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W224-225
Competencies: Interpersonal (Behavioral)

Presenter:
Brad M. Holst, Executive Communication Coach, Mandel Communications
Workplace Application:
Attendees will learn how to communicate effectively with busy executives by using concise, focused and effective storytelling skills. 

The ability to influence executives is a must-have skill for HR leaders who want to unlock potential in the workforces they serve. Even the best transformational ideas fail if they aren’t presented effectively to key leaders and stakeholders. This interactive professional development session will fundamentally change how you communicate when there is a need to be heard and to influence action when sharing ideas, recommendations and points of view. In this working session, you will learn and apply a globally proven, easy-to-use communication framework that enables you to deeply, yet quickly, think through a compelling rationale for what you need to say and why. This story-driven approach empowers you to succinctly connect the value in your ideas to the issues that decision-makers care about in about two minutes or less.

Learning Objectives:

  • Discover how business executives prefer to receive recommendations and ideas.
  • Learn how to prepare for the unique challenges of communicating HR recommendations to executives in high-stakes situations.
  • Learn how to get executive and stakeholder buy-in through the use of an intuitive, globally proven communication tool.
  • Think and then speak with greater ease, clarity, credibility and impact.
  • Influence business executives to make better talent decisions and focus on the right things.

*Additional fee and registration required.

710: Succession Planning for Results: Strategic Insights and Practice Guidelines for Building a Strong Talent Pipeline
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W311-313
Competencies: Leadership (Behavioral), People (Technical)

Presenter:
Amy Hirsh Robinson, MBA, Chief People Officer, King's Hawaiian
Workplace Application:
Attendees will learn how effective succession planning practices prepare and shape leaders for the roles and challenges of the future, not the past. 

Most succession plans don’t take into account today’s business challenges. Disruptions to business models, demographic shifts, automation and economic volatility have changed leadership requirements for organizations, yet there is little practical discussion about how to retool succession planning and leadership development practices to meet evolving future needs. This workshop takes a strategic look at the competencies and roles necessary to lead organizations of the future and presents a practical guide to building an effective succession planning practice in your organization. You will utilize hands-on guides and interact with the instructor, a thought leader in the field of talent management, as well as your peers to map out and apply the best succession planning practices for your organization. You will be grouped by industry, organization type and size to share common problems and discuss meaningful solutions to the unique challenges you face. This is a working session full of real-world examples and thoughtful frameworks to achieve results.

Learning Objectives:

  • Learn the seven trends disrupting traditional succession planning models and leadership competencies.
  • Gain successful strategies for building and promoting the business case for succession planning in your organization.
  • Learn the key components of an effective succession planning program and pitfalls to avoid.
  • Gain a framework for identifying critical roles to include in succession planning.
  • Learn five steps for retooling succession planning and leadership development for simplicity and success.

*Additional fee and registration required.

711: The Benefits Builder Workshop: Implementation of Responsive Total Rewards
09/09/2021 08:00 AM - 12:00 PM Extra Fee to Register - W314-316
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Nancy Arenas, MPS, SHRM-CP, Associate Director, Talent & Rewards, Willis Towers Watson
Presenter:
Josepha Gonzales Conway, J.D., Director, Health & Benefits, Employee Benefits Compliance Practice Lead, Willis Towers Watson
Workplace Application:
Attendees will learn about the ever-evolving discipline of benefits plan design and obtain hands-on practice for effective implementation back in the workplace. 

With ROI expectations higher than ever, the task of designing and implementing benefits plans involves walking a tightrope of competing interests. Responding to regulatory, legal, demographic and executive demands in the scope of plan design can be daunting, but the satisfaction of delivering a comprehensive and responsive benefits platform cannot be rivaled. This workshop is a two-part, highly interactive learning experience. In Part 1, you will explore benefits plan design and implementation, reinforcing your knowledge of benefits principles and law through themes such as the multigenerational workforce, well-being program management and development of a company's benefits mission statement. Then, in Part 2, you will immediately apply this knowledge to hypothetical situations in a team-based competition of strategy and tactics related to benefits plan design and implementation. The result of this two-part process is the reinforcement of a working knowledge of plan design schematics, built upon the practical experiences of conflict resolution and mitigation of impediments to total rewards implementation.

Learning Objectives:

  • Review ERISA basics.
  • Review the basics of consumer-directed plans and cafeteria plans.
  • Receive an introduction to plan funding methodologies.
  • Review the basics of the Affordable Care Act.
  • Receive an introduction to HIPAA for plan sponsors.
  • Review benefits considerations for the multigenerational workforce.

*Additional fee and registration required.

Educational Program | California HR: Applying CA Law to Employment Practices**
09/09/2021 08:30 AM - 01:30 PM Provided in Pre-Event Communications
15.00 SHRM PDCs Competencies: Consultation, Critical Evaluation, HR Expertise

*This program requires preregistration. Additional fees apply. Registration includes the post conference virtual session(s).

**This program is associated with the SHRM California Law HR Specialty Credential and will fulfill the Educational Program component.

Program Overview
Updated for 2021, attendees will experience the full scope of dynamic and unique challenges human resource professionals face on a daily basis while leading workforces in California. Throughout the program, engage in frequent practical exercises and collaborative discussions designed to hone the competencies needed to interpret and implement human resource practices in California. Gain the knowledge to develop employment guidelines that satisfy the intricate California labor code, minimize potential litigation risks, and meet the strategic objectives of your organization.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Gain awareness with the new employment laws taking effect January 1, 2020.
• Accurately apply California wage and hour rules and regulations.
• Adhere to California benefits and workers’ compensation rules and regulations.
• Accurately apply California regulations regarding leaves of absence when calculating employee leave.
• Interpret and apply California employment regulations regarding security, safety and privacy.

 

Educational Program | Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation **
09/09/2021 08:30 AM - 01:30 PM Provided in Pre-Event Communications
Track: Culture
15.00 SHRM PDCs Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation

*This program requires preregistration. Additional fees apply. Registration includes the post conference virtual session(s).

**This program is associated with the SHRM Inclusive Workplace Culture Specialty Credential and will fulfill the Educational Program component.

Program Overview
In today’s world, the best workplace culture wins. Strong workplace cultures have low employee turnover, high engagement and are more innovative, productive and profitable. Creating a positive culture shows up in the bottom line. The Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation seminar explores the impacts of an inclusive workplace through meaningful discussions and modern scenarios touching on what it is, why it matters, what to aspire to, and how to get there. Gain tools and techniques to foster a culture of inclusion for your workers by making mindful decisions, reinforcing positive change, and building strong mentorship initiatives. Learn how to get your teams to use their talents together and celebrate their unique perspectives rather than allow silos to form.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Assess your organization across the ten dimensions of an inclusive workplace culture
• Explore strategies to create and maintain an inclusive workplace through communication, mentorship, hiring practices, executive level support, training and data reporting
• Apply strategies that foster inclusion to common workplace scenarios by addressing implicit bias, making mindful decisions and reinforcing positive change
• Write a plan that identifies next steps for creating an inclusive workplace culture at your organization

Educational Program | People Analytics: Taking Data-Driven Action**
09/09/2021 08:30 AM - 01:30 PM Provided in Pre-Event Communications
15.00 SHRM PDCs Competencies: Communication, Critical Evaluation, HR Expertise

*This program requires preregistration. Additional fees apply. Registration includes the post conference virtual session(s).

**This program is associated with the SHRM People Analytics Specialty Credential and will fulfill the Educational Program component.

Program Overview
Talent is the biggest investment made by today’s organizations; yet, most people-related decisions are made informally. People analytics involves using people-related data to drive HR and organizational decisions. In this course, you will use the people analytics action plan to help propel the analytics program at your organization. You will explore the analytics maturity model and discover the importance of leveraging strategic partnerships as part of building your organization’s analytics potential. Finally, the program will help prepare you to take a greater leadership role as you begin using analytics to influence your organization’s goals, and provide decision-makers with greater insight into workforce-related considerations.
 

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Identify organizational problems that can be addressed through people analytics
• Explore quantitative and qualitative tools and methods
• Analyze a sample data set using the people analytics project framework
• Use storytelling to elevate organizational insights

Educational Program | SHRM-CP/SHRM-SCP Certification Preparation*
09/09/2021 08:30 AM - 01:30 PM Provided in Pre-Event Communications
36.00 SHRM PDCs Competencies: Business Acumen, Communication, Consultation, Critical Evaluation, Ethical Practice, Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation, Relationship Management

*This program requires preregistration. Additional fees apply. Registration includes post conference virtual sessions.

Program Overview

Led by qualified and certified HR instructors, our intensive SHRM-CP/SHRM-SCP Certification preparation seminars, combined with the SHRM Learning System, present a comprehensive and detailed review of the current SHRM Body of Competency & Knowledge™ (SHRM BoCK™). By attending, you will be able to identify areas of strength and build on them. You will also see where you need further concentrated study in preparation for either exam.

After registering for your course, you will receive the 2020 SHRM Learning System to begin your exam preparation. To gain the greatest benefits from your program, utilize your SHRM Learning System before the course begins. During your course, your SHRM-certified instructor will build upon the foundation you've already established through your studies, guiding you through interactive discussions, sample test questions, and periodic progress checks.

While these programs should not be considered your only preparation for certification, they serve as a very valuable component to help you focus your study efforts and maximize your results.

Program Benefits & Features

  • Led by qualified and certified instructors.
  • Classroom environment provides networking opportunities.
  • Outside-the-classroom assignments help reinforce seminar sessions.
  • Sample test questions and periodic process checks keep you confident in your breadth of knowledge.
  • The virtual course delivery option allows real-time Q&As and chats between virtual course participants, providing a dynamic virtual classroom experience.◦All virtual classes are recorded in their entirety for viewing at your convenience.
Educational Program | Talent Acquisition: Creating your Organization's Strategy**
09/09/2021 08:30 AM - 01:30 PM Provided in Pre-Event Communications
15.00 SHRM PDCs Competencies: HR Expertise, Leadership & Navigation, Relationship Management

*This program requires preregistration. Additional fees apply. Registration includes the post conference virtual session(s).

**This program is associated with the SHRM Talent Acquisition Specialty Credential and will fulfill the Educational Program component.

Program Overview
Ready to win the war for talent? Obtain the necessary skills and understanding to implement a talent acquisition strategy at your organization. Discover the benefits of workforce planning. Learn the steps to improve your candidate experience and employment branding. Explore recruiting and sourcing strategies for developing a diverse and inclusive talent pipeline. Reflect on case studies and newly-acquired expertise to apply what you learn to your organization. 

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Build your talent acquisition strategy to attract top talent
• Market an employment brand that positions your organization as an employer of choice
• Incorporate workforce planning as part of the process for developing a robust talent pipeline
• Expand strategies for recruiting and sourcing
• Create a positive candidate experience
• Evaluate and select candidates that are a right fit for your organization
• Measure the impact of your talent acquisition strategy using metrics

The Future of Work and How SHRM Can Help Maximize Your Potential
09/09/2021 09:45 AM - 10:45 AM W303-306
Track: Student Track

Presenter:
Alexander Alonso, Ph.D., SHRM-SCP, Chief Knowledge Officer, SHRM
Presenter:
Vernon Williams, Ed. D, Manager, Programs, SHRM Foundation
Workplace Application:
Attendees will gain insight into the future of HR and HR careers by leveraging SHRM’s commitment to activating students’ professional network. 

Students and emerging professionals face a variety of challenges as they seek to navigate today’s ever-changing professional landscape. During this session, participants will learn how the workforce continues to evolve and what information and skills will be required for HR professionals to excel in the future.

Learning Objectives:

  • Learn about the future of HR and a wide variety of HR career options.
  • Gain a better understanding of how SHRM can accelerate career growth and opportunity.
  • Discuss the skills needed for students and emerging professional to succeed in HR. 
Conference Orientation
09/09/2021 11:00 AM - 12:00 PM W322-327

Presenter:
Jeanne Morris, Vice President, Education, SHRM
Presenter:
Claire Petrie, SHRM-CP, Director of Technology Talent Management , Lighthouse Technology Services
Presenter:
Eddice Douglas, SHRM-CP, Senior Specialist, Education Products, SHRM

Welcome all first-time conference attendees!  Uncover how to make the most of your conference experience from a conference veteran.  This is the perfect opportunity to meet other first timers and get a clearer picture on what to expect.

Alcohol, Drugs and Mental Health and Their Impact on the Workplace
09/09/2021 11:45 AM - 12:45 PM
Competencies: Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Alexandria Hannah Walker, Co-Founder, The Sober Experiment and Bee Sober
Presenter:
Lisa Joanne Elsworth , Co-Founder, The Sober Experiment and Bee Sober
Workplace Application:
Attendees will learn how to support employees and colleagues with alcohol dependency and mental health issues. 

Speakers Alexandria Hannah Walker and Lisa Joanne Elsworth aim to raise awareness of the issues surrounding alcohol in the workplace and how mental health and well-being is at the center of the problem. Participants will learn how lockdowns have increased the drinking habits of more than 20% of people, negatively impacting mental health. Even on a very simplistic level, normalized and “normal” drinking are problematic in the workplace. Our speakers will provide actionable takeaway tools for HR professionals to use when dealing with these issues in the workplace.

Learning Objectives:

  • Hear how people are impacted by alcohol, including how it impacts their sleep and mental health.
  • Hear about the effects on the workplace in terms of absenteeism, presenteeism, inclusion, relationships, productivity, and health and safety.
  • Discuss how alcohol impacts physical health and the relevance of this in the workplace.
  • Learn how to have discussions about alcohol with colleagues and recognize problem drinking.
  • Hear how alcohol is normalized and the impact of this on staff.
Business Success Post Pandemic: 3 Pillars for Building a Culture of Resilience
09/09/2021 11:45 AM - 12:45 PM
Competencies: Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Natalie Baumgartner, Chief Workforce Scientist , Achievers
Workplace Application:
Attendees will gain insight into how employers can support employees amid the pandemic and three pillars to maintain a resilient culture 

The pandemic rattled corporate America’s structure, and organizations are now faced with the daunting task of rebuilding for a new world. Our speaker will cover how to maintain a resilient culture amid the pandemic and the three pillars all businesses should consider to continually adapt to the ever-changing needs of employees.

Learning Objectives:

  • Hear how clear and consistent recognition of employees and their performance will lead to resilient company cultures in times of crisis.
  • Learn tactical strategies business leaders can implement to give employees opportunities to express ideas, concerns and perspectives.
  • Gain insights from the Achievers’ Critical Event Toolkit for managers, including how to begin talking with your teams in a way that drives meaningful change.
  • Gain insight from GM’s manager empowerment strategy during the pandemic, including resources to help managers lead virtually.
  • Learn eight protective drivers to support resilience and prevent burnout and disengagement, and how they guided GM’s response to the pandemic, fostering employee support and resilience.
Data-Driven Learning Strategies: Prioritize Workforce Needs to Maximize Organizational Resources
09/09/2021 11:45 AM - 12:45 PM
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Marni Falcone, Managing Consultant, FMP Consulting
Presenter:
Jacob Flinck, Managing Consultant, FMP Consulting
Presenter:
Haylee Gans, Human Capital Consultant, FMP Consulting
Workplace Application:
​​​​​​​Attendees will learn how to use competencies to assess and prioritize the learning needs of the workforce to develop a comprehensive learning program. 

In this session, we will present an approach for using assessed competency gaps, which provide rich data about critical workforce needs, to drive organizational learning strategies and maximize investment in training and developmental resources. Competencies are the foundation of the employee lifecycle, documenting the important knowledge, skills and abilities required for successful employee performance. Leveraging competencies as a critical data point in analyzing training needs forms the foundation of an intentional and comprehensive learning program.

Learning Objectives:

  • Learn the importance of a competency-based learning program.
  • Assess competencies and identify workforce gaps.
  • Use competencies and competency gap data to prioritize learning needs of the workforce.
Harnessing the Power of Cultural Transformation at Work
09/09/2021 11:45 AM - 12:45 PM
Track: Culture
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Caroline Carpenedo, Head of Corporate HR, Gerdau
Workplace Application:
Attendees will discover how HR professionals who are competent in process and methodology can guide a top-down cultural transformation.  

Discover how a profound cultural transformation at one of the world’s largest steel companies has paid off in a big way. Gerdau’s huge corporate transformation began with board buy-in and involvement, as well as a comprehensive diagnostic that charted the course for what the company should start, stop and continue doing. Four cultural attributes were prioritized: openness, simplicity, empowerment with accountability and leaders developing leaders. Coaching sessions, workshops and more played a role in the resulting transformation. The company built a more diverse workforce, changed 35% of senior leadership and re-evaluated all HR processes from hire to retire. This session will equip you to engage in transformation when needed, using tools, methodology and best practices from your daily work.  

Learning Objectives: 

  • Learn how a major organization transformed its culture. 
  • Obtain examples of tools, methodology and processes that can be used to build a successful cultural transformation. 
  • Engage in knowledge sharing, and learn what worked and what did not. 
  • Understand HR leaders’ role in a cultural transformation. 
HR Careers Connections: Pathways and Perspectives
09/09/2021 11:45 AM - 01:15 PM
Track: Student Track

Presenter:
Daniel Horgan, CEO, CoLabL

Successful mentorship can have many positive outcomes, including more rapid career advancement, higher salaries, and overall greater satisfaction at work. This initial mentorshipexperienceoffering is designed to showcase various HR career pathwaysand provide insight on how to both build and leverage your professional network to achieve career success.

Learning Objectives:
•Increase awareness of HR career pathways
•Learn how to develop professional networks that support career building opportunities
•Understand how mentorship can enhance and improve your career
 

The New Voice of our Employees: What You Need to Know from Employees Around the World
09/09/2021 11:45 AM - 12:45 PM
Competencies: Organization (Technical), Critical Evaluation

Presenter:
Kris Erickson, Co-Founder, Director of Consulting, WSA
Presenter:
Bill Erickson, Co-Founder, WSA

Attendees will be exposed to employee survey feedback collected from over 15 million employees in over 200 countries working in every major industry around the world. Data encompasses feedback from the racial injustice movement to workplace safety during a pandemic. and distinguishes between topics that are truly important from those that are merely interesting. This session is the story behind the numbers.

Your presenters will discuss the global consolidated survey results, pointing out important subgroup differences, trends, and benchmarks. They will share the global drivers of employee engagement and provide insight into diversity, equity, inclusion, and belonging in the workplace. Based on learnings from over 40 years of employee research that spans the past to the present they will delineate between foundational psychological drivers of employee engagement and the new emerging factors that are growing increasingly critical to workforce performance. Attendees will learn what matters most to employees and how those drivers parallel to prove strategies that move the needle on employee performance. 

Learning Objectives

  • Understand the foundational drivers of employee engagement and how to move the needle to drive business outcomes.
  • Learn how to effectively collect, analyze, and act on diversity, equity, inclusion, and belonging within your organization.
  • Determine how to distinguish important data from interesting data to prioritize action planning on what matters most to your employees and your workforce.
  • Participate in an In-depth analysis of data using a range of statistical techniques.

 

 

 

Transforming Workplaces to Achieve Worker Well-Being
09/09/2021 11:45 AM - 12:45 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Lewis Casey Chosewood, Director, Office for Total Worker Health, National Institute of Occupational Safety and Health (NIOSH), Centers for Disease Control and Prevention (CDC)
Presenter:
Chia-Chia Chang, Coordinator for New Opportunity and Development, National Institute of Occupational Safety and Health (NIOSH), Centers for Disease Control and Prevention (CDC)
Workplace Application:
Attendees will learn how HR professionals can help make sense of the new way of work and nurture employee well-being. 

The concept of work is being redefined faster than most people can keep up. New technologies and rapidly evolving work demands arrive at a dizzying pace. New employment arrangements and global platforms for work are now the new normal. This session examines the new way we work and unpacks what we know about the tight link between work and well-being. Salary, scheduling flexibility, interactions with teammates and supervisors, and access to paid leave are among the factors that impact our work experiences, which then impact organizational performance and outcomes. The session discusses Total Worker Health®, an integrated approach to advancing worker well-being. We also outline a new model and assessment tool for understanding worker well-being. This research-to-practice session highlights concrete examples and provides fundamental steps you can take today. Find out how to optimize work for today's workforce and for the generations that follow.

Learning Objectives:

  • Recognize three workplace and health trends in the future of work.
  • Identify and discuss four domains for worker well-being.
  • Develop strategies for designing work to help people thrive and reach their full potential.
  • Outline three opportunities for shaping workplace policies, programs and practices through supportive leadership and culture.
Book Signing at the SHRMStore with Rob Shallenberger
09/09/2021 12:10 PM - 12:40 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

  • Rob Shallenberger
Business Storytelling: One-Size Audience Doesn’t Fit All
09/09/2021 01:00 PM - 02:00 PM W303-306
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Janine Kurnoff, Co-Founder and Chief Innovation Officer, The Presentation Company
Workplace Application:
Attendees will learn the tenets of effective business storytelling.  

Business storytelling is a powerful way to sell ideas, drive connection and spur action. But often, when you're faced with a roomful of decision-makers or diverse perspectives, a story that resonates with one person may not move another. Storytelling expert Janine Kurnoff coaches the world's top brands on how to use storytelling in everyday business communication. This session gets hands on with practical, flexible storytelling fundamentals fit for the diverse audiences HR professionals face every day. 

Learning Objectives: 

  • Apply the fundamental concepts of storytelling to any business-related communication, from live presentations to meetings, e-mails and voicemails.  
  • Explore three common audience scenarios that require you to adjust your story and introduce flexibility into a business narrative. 
  • Discover how to analyze your audience to determine their needs and be able to address multiple constituencies. 
Creating and Sustaining a Drama-Free Workplace
09/09/2021 01:00 PM - 02:00 PM W228-233
Type: Mega Session
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Patti C. Perez, Founder and CEO, PersuasionPoint Inc
Workplace Application:
Attendees will learn how to reduce workplace drama by lessening danger and fear in their organization.  

Today’s workplaces must demonstrate a commitment to creating and sustaining a healthy, inclusive and equitable culture. Organizational leaders, particularly HR leaders, play a key role in reaching this goal. In this session, we will explore innovative ways to create a drama-free and healthy workplace environment. We will also address the litigation-avoidance paradox, how to anticipate and head off drama-producing events, and how to implement lessons learned from a culture of safety to the world of workplace conduct. 

Learning Objectives: 

  • Discover how lessons learned from safety principles can be applied to issues related to workplace strife. 
  • Learn how focusing on tested and proven methods to increase inclusion, belonging and equity leads to a healthy and drama-free culture at work. 
  • Learn how to make courageous workplace decisions rather than decisions based on a fear of getting sued.
EEOC Listening Session: The Future of Equitable Workplaces
09/09/2021 01:00 PM - 02:00 PM W322-327
Type: Mega Session
Competencies: Workplace (Technical)

Presenter:
Chair Charlotte A. Burrows, Chair, U.S. Equal Employment Opportunity Commission
Presenter:
Commissioner Keith E. Sonderling, Commissioner, U.S. Equal Employment Opportunity Commission
Moderator:
Emily M. Dickens, J.D., Chief of Staff, Head of Government Affairs & Corporate Secretary, SHRM
Workplace Application:
Attendees will learn about the EEOC’s role in creating policies and initiatives that promote equitable workplaces for all, and how HR professionals can be leaders on behalf of inclusive, equitable workplaces.  

The U.S. Equal Employment Opportunity Commission (EEOC) provides key workplace policy guidance for employers across the country and is the nation’s leading federal agency dedicated to advancing equal opportunity in the workplace.

During this interactive forum, hear from Chair Charlotte A. Burrows and Commissioner Keith E. Sonderling about the Commission’s work.  Participants will have the opportunity to provide input on the Commission’s priorities and plans for the future, including increasing in-person interactions with the public and the agency’s strategic plan for Fiscal Years 2022-2026.

Learning Objectives:

  • Learn about the structure and function of the EEOC, and its role in the formation and implementation of workplace policy impacting the world of work, workers, and the workplace.
  • Gain valuable insight into what HR professionals can expect from the EEOC for the remainder of 2021, and beyond.
  • Learn about how HR professionals are agents of change in creating equal opportunity for all.
Emergency Savings: Suze Orman on the Future of Financial Wellness Programs
09/09/2021 01:00 PM - 02:00 PM
Competencies: Organization (Technical)

Presenter:
Devin Miller, CEO & Co-Founder, Secure
Presenter:
Moderator:
Mike Aitken, Senior Vice President of Membership, SHRM

Reimagine the key to employee financial security. The pandemic demonstrated the need for employees to have both short-term and long-term savings. Forty percent of Americans can’t cover an unplanned $400 expense, and short-term money matters stress out employees more than anything else, reducing productivity and causing distractions at work, leading to huge costs for employers. Helping employees build emergency savings is an essential and highly impactful solution to these problems. On top of that, emergency savings programs are seeing high participation with 45% adoption and 98% retention. Join the conversation with Suze Orman and Devin Miller to learn about the impact of emergency savings accounts and how to reimagine financial wellness programs for employees. 

Thank You to Our Sponsor: Secure Save

Global Pay Equity: A Tour Around the World
09/09/2021 01:00 PM - 02:00 PM W216-218
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
William David Wright, Partner, Fisher & Phillips LLP
Workplace Application:
Attendees will learn about pay equity models across various jurisdictions.  

Learn how to navigate the challenging demands of pay equity laws around the world. This session covers the difference between “pay equity” and “equal pay for equal work.” Comparisons will be made between the litigation-based North American model and the reporting-based European model by using specific examples from the U.S., Canada, France, Germany, Switzerland, the U.K., Australia, Japan and China. 

Learning Objectives: 

  • Understand the pay equity requirements in major international jurisdictions. 
  • Identify issues in your organization’s global pay practices. 
  • Assess your workforce to identify disparities. 
  • Learn how to implement pay practices designed to comply with the increasing demands of new laws and regulations. 

 

HR on Purpose!! Five Ways to Own, Lead and Integrate HR Throughout Your Organization
09/09/2021 01:00 PM - 02:00 PM West Hall 3
Type: Mega Session
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Steve Browne, SHRM-SCP, SHRM Board Member, Chief People Officer, LaRosa's, Inc.
Workplace Application:
Attendees will learn how deliberate, conscious HR practice supports organizational goals and results in a positive, constructive culture.  

HR is a critical organizational function and a fantastic profession!! Too often, we sell ourselves short instead of leveraging the value and strength we bring each day. This session will show practitioners tangible ways to own their role in their company, effective ways to integrate HR across departments, and how to build and sustain the human factor in the workplace. 

Learning Objectives: 

  • Learn why HR needs to own who we are and what we bring to organizations.  
  • Discover how HR affects the organization from a behavioral perspective. 
  • Learn how to develop employees, from the C-suite management to front-line supervision.  
  • Learn how to model the behavior HR wants to see in others.  
Leveraging Automation to Bring the Humanity Back to HR
09/09/2021 01:00 PM - 02:00 PM W203-205
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical)

Presenter:
Corey Berkey, Senior Vice President, Human Resources , JazzHR

With the onset of COVID-19, shift to remote work, and rapid evolution of the labor market, HR professionals are busier—and more needed—than ever.

But juggling competing priorities can be challenging, especially without the right technology. That’s where automation comes in—HR professionals who don’t automate processes lose an average of 14 hours per week manually completing tasks that could be done programmatically.

In this session, JazzHR’s SVP of Human Resources, Corey Berkey, will share why automating workflows is critical for developing, managing, and scaling an effective HR function. Based on his experience with tools like Pipefy, Corey offers critical insight into saving time, fostering collaboration, and advancing the organization by automating HR workflows.

Learning Objectives:

  • Learn the importance of automation in freeing up time for more strategic HR activities
  • Explore ways to optimize existing processes for improved efficiency
  • Discover the organizational benefits of automated HR technology
  • Improving cross-departmental communications through automation
Supporting Your Employees in Their Caregiving Roles
09/09/2021 01:00 PM - 02:00 PM W208-210
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Lisa I. Perez, SHRM-SCP, Founder & President , HBL Resources, Inc.
Workplace Application:
Attendees will learn about supporting employees who are caregivers. 

One out of every six employees in the U.S. provides care to a relative or friend, and the number is expected to grow exponentially over the coming decade as people live longer, often with complex care needs, and family members step in to fill caregiving gaps. 

Learning Objectives: 

  • Understand the issues regarding caregivers in the workplace. 
  • Discuss methods for creating a culture of awareness. 
  • Learn how to prepare for a conversation to obtain C-suite support. 
  • Identify the challenges associated with implementing caregiving benefits. 
  • Discover the resources available for employers and caregivers. 
The New Golden Rule: Relationship Management Techniques That Work
09/09/2021 01:00 PM - 02:00 PM W307-310
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Lora Haines, Director of Learning and Development, JB Training Solutions
Workplace Application:
Attendees will hear the inside secrets for mastering successful interpersonal relationships whether in the office or working remote 

Have you ever heard someone say, 'I will NEVER understand her!', 'That's not how I would have reacted', or 'We will just NEVER get along.' If so, you're not alone. HR reports spending 24 to 60 percent of their time dealing with employee disputes. The reality is that you spend more time with the people at work than you do with your own family, yet only 55 percent of people actually like their co-workers. Wouldn't your life be more enjoyable if everyone at work could just get along? Uncover the secrets to working with the most difficult team members even while tuning in remotely and learn why the 'golden rule' is wrong when it comes to workplace communications.

Learning Objectives:

  • Understand your unique communication style and how it plays out on your team.
  • Recognize the distinct style of coworkers, managers and direct reports.
  • Learn to value and appreciate the different qualities that each individual brings to the team.
  • Adapt, welcome and respect various personalities among team members to move toward a common goal.
  • Work successfully and efficiently as part of a solid and high-functioning team.
The Workplace of the Future: An Ideation Session
09/09/2021 01:00 PM - 02:00 PM W314-316
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical), People (Technical)

Presenter:
Mari Ryan, CEO and Founder, Advancing Wellness LLC
Workplace Application:
Attendees will learn how to identify elements of the workplace of the future that support and encourage employee well-being and engagement—and how to create meaningful change. 

Just how different will tomorrow’s workplace be? Today, the lines between work and life are increasingly blurring. There are many human capital, macro-economic and technology trends that impact the workplace, including how people are employed, such as through the gig economy; newly built environmental standards, such as the WELL Building Standard, that consider the people in the workplace in all aspects of building design and operation; a workplace culture focus on diversity and inclusion; and technology trends that include artificial intelligence and robotics. In this interactive session, you will play the role of futurist to design the workplace of the future with employee well-being as a foundation. You will work in three “thinking spaces" focused on physical space, employee experience, technology and culture.

Learning Objectives:

  • Identify human capital management, technology and social trends that impact the workforce and workplace.
  • Identify how the workplace can be designed with employee well-being as a core element.
  • Identify how idea generation techniques can be used to gather viewpoints and qualitative data.
Brain Bite Break: Mindfulness
09/09/2021 02:00 PM - 02:15 PM

Presenter:
Ryan Komori, Founder & CEO, Savor Lining
Presenter:
Ashlei Lien, LMFT, Clinical Founding Instructor, Savor Lining
Presenter:
Ian Roy, Partnerships & Production, Savor Lining

Gain an understanding of what it means to be mindful and the benefits that improve your health and wellness. Then, join in an exercise for attendees to guide your own life and actions towards mindfulness. This 15-minute virtual mental fitness session for SHRM21 is hosted by Savor Lining.

Book Signing at the SHRMStore with Janine Kurnoff, Lisa I. Perez, Mari Ryan & Barbara Anne Trautlein
09/09/2021 02:10 PM - 02:40 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

 

  • Janine Kurnoff
  • Lisa I. Perez
  • Mari Ryan
  • Barbara Anne Trautlein
General Session Pre-Show
09/09/2021 02:15 PM - 02:30 PM

Countdown to the General Session and join us for some exciting pre-show entertainment.

Opening General Session featuring Chipotle Mexican Grill
09/09/2021 02:30 PM - 03:30 PM West Hall 4
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Brian Niccol, Chairman and Chief Executive Officer, Chipotle Mexican Grill
Presenter:
Marissa Andrada, Chief Diversity, Inclusion and People Officer, Chipotle Mexican Grill

Brian Niccol, Chairman and CEO and Marissa Andrada Chief Diversity, Inclusion and People Officer at Chipotle Mexican Grill, will lead a live conversation on workplace culture, resiliency, talent strategies and the crucial partnership between a CEO and HR.

Opening Remarks by Host Melissa Dawn Simkins
09/09/2021 02:30 PM - 02:45 PM West Hall 4

Presenter:
Melissa Dawn Simkins, CEO, Velvet Suite | Founder, The She-Suite

Don't miss the opening remarks by Host, Melissa Dawn Simkins. Melissa will welcome you prior to the start of all General Sessions.

Interactive Entertainment with Eric Jones Magic
09/09/2021 03:45 PM - 04:30 PM

Presenter:
Eric Jones, Magician, Creator, Author, Consultant

For the virtual only audience, we have some magical entertainment lined up for you! Featuring Eric Jones Magic, a top 12: semi finalist on America's Got Talent Season 12. We encourage you to bring a deck of playing cards and see what's in store (no experience required).

Opening Reception in Expo
09/09/2021 03:45 PM - 06:45 PM

Celebrate your SHRM21 experience by attending the world’s largest HR solutions center in the world at the Opening Reception!  Discover a full range of products and services from leading HR professionals across diverse industries and engage with 450+ companies on the show floor.  Light hors d’oeuvres and beverages provided.

What I Wish I Knew – Emerging Professional Insights
09/09/2021 03:45 PM - 04:45 PM W303-306
Track: Student Track

Presenter:
Crystal Granger, SHRM-CP, Human Resource Benefit Manager, Harsch Investment Properties
Presenter:
Rebecca Rowe, SHRM-CP, Director of Human Resources, Behrens Manufacturing
Presenter:
Kirk Wyman, SHRM-SCP, Human Resources Manager, Elementum 3D, Inc.
Presenter:
Claire Petrie, SHRM-CP, Director of Technology Talent Management , Lighthouse Technology Services
Presenter:
Amanda Brunson, SHRM-CP, Global HR Business Partner, Sabre
Workplace Application:
Attendees will learn directly from HR professionals in the early stages of their HR careers on what they can do today to prepare themselves for the job market and how to take advantage of their resources and tools available now. 

This dynamic panel of emerging HR professionals will share their personal career journeys and the lessons they’ve learned along the way. Leverage their professional experiences to learn how to jump start your career as an HR professional and avoid the pitfalls that emerging HR professionals often face.

Learning Objectives:

  • Discuss tactics, methods, concepts, resources, and opportunities learned from the panelists' lives and professional experiences. 
  • Explore areas of opportunities that will help professional develop the student attendee. 
  • Learn about SHRM and the impact SHRM had on the panelists' career and the resources the panelists utilized.
Culture Check! Who Do You Care About?
09/09/2021 04:20 PM - 04:50 PM HR Solutions Theatre

Presenter:
Jess Marble, Director, Care.com Enterprise, Care.com

Every employee is a caregiver - for their children, adult loved ones, pets, even themselves. New research by Care.com shows how fostering a culture that supports employees' well-being in every life stage is key to attracting and retaining top talent. Join this session for a first-look at this new research and tips for implementing a culture that cares.

New Requirements in the Transformation of Work
09/09/2021 04:20 PM - 04:50 PM HR Technology Theatre

Presenter:
Paul Burrin, VP Marketing, Sage
Presenter:
Dave Park, Solutions Consultant, Sage

Disruption is forcing organizations to rethink work. This creates new opportunities for HR to lead and support business innovation. This session shows how technology can be used to support new requirements in the agile transformation of work.

Remote World Compensation
09/09/2021 04:20 PM - 04:50 PM Strategies & Innovations Theatre

Presenter:
Kaitlyn Knopp, CEO & Co-Founder, Pequity

Join Kaitlyn Knopp, CEO of Pequity, for a session on the changing compensation landscape, and how leading organizations are thinking about attracting and retaining talent in a remote world. 

Beat the Burnout: Supporting Work-Life Balance with WFM Practices
09/09/2021 05:00 PM - 05:30 PM HR Solutions Theatre

Presenter:
Mike Bowman, Senior Sales Director, TCP Software

For many employees, maintaining a healthy work-life balance can seem unattainable. Learn how organizations are improving leave management, reporting and compliance strategies to battle burnout and achieve a better work-life balance for their employees.

Prioritizing Access to Preventative Services for an Evolving Workforce
09/09/2021 05:00 PM - 05:30 PM HR Technology Theatre

Presenter:
Travis Rush, CEO & Co-Founder, Reperio

Non-exempt and frontline workers are more likely to defer healthcare, but postponing care increases the risk of health issues for employees, while heightening financial implications for employers. Learn about improving access to preventative health services in today's ever-changing environment.

What You Can't See Can Hurt You: HR's New Stake in Building Wellness, Smart Tech and Operations
09/09/2021 05:00 PM - 05:30 PM Strategies & Innovations Theatre

Presenter:
Michael Moran, Chief Markets Officer, Director of Risk & Sustainability, Microshare

The pandemic has delivered tragic lessons across human society. One lesson that we learned quickly is that indoor spaces have been taken for granted, and that management of corporate facilities cannot be left to facilities managers. COVID-19 has given HR professionals a leading voice in Return-to-Work task forces. Learn how Smart Building technology can safeguard the workplace and show you care. 

DC SHRM
09/09/2021 05:30 PM - 06:30 PM Starlight on 66, 3000 S Las Vegas Blvd (66th floor), Las Vegas, NV 89109
Type: Happy Hour

Members of DC SHRM and Virginia SHRM chapters come visit us on the 66th floor of Starlight on 66 located at 3000 S Las Vegas Blvd, Las Vegas, NV 89109 on Sep 09, 2021, at 5:30 PM

Please make sure to RSVP using this link: https://forms.gle/rkfWVYmfejRQP84D8

If you have questions, please contact: 

Spencer Whalen

6 Simple Verbal & Non-Verbal Secrets to Reducing Toxic Behavior & Spotting Potential Substance Abuse
09/09/2021 05:45 PM - 06:15 PM Exhibitor Solutions Theatre

Presenter:
Janine Driver, Behavioral Expert, Abbott

-Demonstrate how 3 simple words can get anyone to reveal the truth

-Discover ESL - "Everyone's Second Language" 

-Identify the most common temperamental and emotional responses of substance abusers, chronic deceivers, and master manipulators 
 

Advancing Gender Equity by Supporting Working Parents
09/09/2021 05:45 PM - 06:15 PM HR Technology Theatre

Presenter:
Dana Kirwin, Director of Employer Groups, Medela LLC

Despite small gains at the highest levels of corporate America, companies are still falling short supporting women becoming parents and continuing their careers. Learn how investing in new parents can level the playing field, and help attract and retain talent.

Workforce Agility: The Solution Your CEO Has Been Looking For....
09/09/2021 05:45 PM - 06:15 PM Strategies & Innovations Theatre

Presenter:
Donna Fitzgerald, Chief People Advocate, Prosymmetry

Innovation and agility are all facets of the best employees. The trick to attracting and keeping them is to create the right work environment, by making skills visible, using resource-management for self-directed assignments and focusing L&D on aligned career objectives.  

09/10/2021

Info Booth
09/10/2021 07:00 AM - 05:30 PM South Lobby

The info booth is open to answer any questions and help you navigate your SHRM21 experience.

Registration and SHRMStore
09/10/2021 07:00 AM - 05:30 PM W102-109

Check in by picking up your badge and conference materials or stop by the SHRMStore for the latest HR items. 

10 Tips That Will Get Employees to Read What You Write
09/10/2021 07:30 AM - 08:30 AM W211-212
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Robert Bogue, President, Thor Projects
Workplace Application:
Attendees will learn how to stop having to repeat themselves and how to get people to want to hear what they have to say through better writing skills.  

You're constantly reminding, nudging and nagging employees to do the things you need them to do or to stop doing the things you need them to stop doing. You're exhausted from answering questions you’ve already explained via e-mail. Imagine a world where employees want to hear everything you have to say. How can you change the pattern so that they want to read what you've written? In this fast-paced session, we will cover 10 things you can do to get others to read what you write. You don't need to do all 10 all the time, but just a few subtle shifts can increase your response rate, save time and improve everyone's attitude. In this session, you'll get a chance to practice your new skills through interactive writing exercises. 

Learning Objectives: 

  • Identify reasons why employees don't read communications. 
  • Evaluate gaps in communication channels and expectations. 
  • Develop specific writing skills to improve communication. 
Addressing Texting, Sexting and Virtual Nonsense at Work & After Hours
09/10/2021 07:30 AM - 08:30 AM W314-316
Competencies: Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Karen Michael, Esq, President , Karen Michael, PLC
Workplace Application:
Attendees will learn about the evolving landscape with electronic communications and behaviors and how it impacts the workplace. 

Using interactive technology, case studies and videos, Karen Michael will explain the evolving landscape for using social media in recruitment, the employer's rights to rescind or deny employment based on a candidate's social media use and employee misuse of social media and other electronic formats at work and after hours, including how the First Amendment and National Labor Relations Act apply, if at all.  She will also discuss the legal and cultural issues that have arisen with the virtual workplace, including inappropriate conduct and harassment via virtual platforms.

Learning Objectives:

  • Lean the risks and benefits associated with searching applicant social media use in recruitment.
  • Understand the employer's rights to rescind or deny employment to candidates based on information.
  • Hear when the First Amendment applies to disciplining or terminating an employee for using social media when working for a public sector employer.
  • Understand when the National Labor Relations Act applies to disciplining or terminating an employee for using social media when working for a private sector employer.
  • Discuss unique issues that have arisen with the virtual workplace and how to address them, including improper attire and conduct during virtual meetings, and virtual harassment.
Becoming the Chief Culture Officer: HR's Role, Transformation System and Results
09/10/2021 07:30 AM - 08:30 AM W208-210
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Robin Lawton, Leadership Strategist, C3 Excellence, Inc.
Presenter:
Tony Belilovskiy, Vice President, C3 Excellence Inc
Workplace Application:
Attendees will learn how to connect organizational strategic direction with culture, leadership levers, projects and performance reviews. 

HR leaders have the ability to positively transform culture, employee engagement and customer satisfaction at their organizations. In this session, you will be entertained, enlightened and uniquely equipped by our top-rated international speakers to achieve new levels of performance. Expect to receive breakthrough insights from the interactive delivery style, tools and key transformation elements used during this session. See how anyone can achieve outstanding success and have a stronger voice at the strategic leadership table. Our speakers will begin with a revealing self-assessment of your organization’s current culture.

Learning Objectives:

  • Complete a Cultural IQ assessment to pinpoint areas to immediately address.
  • Understand and apply the 10 Steps to Customer-Centered Cultural Excellence.
  • Apply the Six Leadership Levers for cultural transformation.
  • Learn how to create alignment among strategic outcomes, core values, measures of success, operational work and deployment ownership.
  • Learn how to define and prioritize all work as products.
  • Hear how “customer focus” is applied internally without ambiguity.
Crafting a Strategic Vision and Values-Based Culture to Achieve Your Organization’s Long-Term Objectives
09/10/2021 07:30 AM - 08:30 AM W216-218
Track: Strategic HR
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Joe Urbanski, Chief Operations Officer, Total Solutions Group
Presenter:
Jack Gottlieb, Founder and Chief Executive Officer, Total Solutions Group
Workplace Application:
Attendees will learn the importance of tying an individual employee’s achievement to that of their department, the organization and ultimately the community or global impact that the business is creating. 

Goals can be SMART; your vision must be FLY. The executive team and organizational leaders must help employees see and feel how their work connects to the bigger picture. By doing so, you are also helping to build the capability you need today to achieve the transformation you want tomorrow. An empowering strategic plan drives the organization to achieve its long-term objectives while guiding what each person needs to focus on every day. That's the easy part. Building a plan that is a) relevant and compelling to drive profitable growth, b) sustainable where you consistently execute as one team instead of in silos and c) replicable so you can scale more quickly to outperform the competition? That’s the hard part—and why you need to attend this session.

Learning Objectives:

  • Establish Your Four Cornerstones in your marketplace, for your customers, within your organization and with your people so you have clarity on what's Really Most Important™ to your organizational culture and business strategy.
  • Define your strategic pillars and deliverables to use as building blocks for your strategic path, milestones and key performance indicators.
  • Clearly define a Fascinating, Lucid and Yearned-for (FLY) vision, followed by the goals and projects that lead to it, as well as ways to communicate that vision throughout the organization.
  • Develop strategic discipline and hardwire your strategy into the fabric of the organization where it reaches every employee every day in how they achieve results—not just how they get things done.
Dear Helga: You Won’t Believe What My Employee Did This Time
09/10/2021 07:30 AM - 08:30 AM W307-310
Competencies: Leadership (Behavioral), Workplace (Technical)

Presenter:
Michael S. Cohen, J.D., Partner, Duane Morris, LLP
Workplace Application:
Attendees will learn how HR flexes and evolves to meet the challenges presented as workplaces increase in complexity and diversity.  

We’ve all said it: “I would write a book, but who would believe these stories are true?” Unfortunately, many of the tales are far too real! Whether the situation involves the increasingly complicated issues arising out of political conversations and debate at work, the rebound effects of #MeToo in the workplace and how to address them without losing our humanity, or the importance of demonstrating empathy and keeping employees motivated and engaged in a confusing and often-complicated world, the workplace has become far more complicated to manage. This fast-paced session focuses on uncommon HR issues and examines practical, business-focused solutions that you can use immediately to address those problems. 

Learning Objectives:

  • Evaluate the effects of the #MeToo movement in the workplace and how to encourage managers not to lose their humanity.
  • Recognize the importance of demonstrating empathy and confronting complicated issues in an increasingly complicated HR environment.
  • Discuss and examine the potential risks associated with political conversation and debate at work in a presidential election year.
  • Analyze how relevant employment laws are implicated in these often-tenuous employee relations and legal concerns.
Defining and Communicating Your Personal Brand to Help Your Career and Your Organization Grow
09/10/2021 07:30 AM - 08:30 AM W322-327
Type: Mega Session
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Jennifer McClure, CEO, Unbridled Talent LLC & DisruptHR LLC
Workplace Application:
Attendees will learn how to effectively manage their personal brand to enhance personal and organizational success.  

The concept of personal branding may seem like a catchphrase being thrown around by authors and self-help gurus, but the concept isn't new. You already have a personal brand—whether you know it or not. Your personal brand is more than your reputation. It's a value proposition that helps companies evaluate whether to recruit, hire, develop and retain you—and also whether people want to work with you or at your company. Your personal brand is an important aspect of your career and impacts everything from future career aspirations to your existing compensation opportunities. Once you understand what drives you, as well as the qualities and skill sets that are unique to you, you can effectively manage your brand and communicate your best attributes to the constituencies that matter. 

Learning Objectives: 

  • Understand what is included in your personal brand, what isn't and why it matters. 
  • Discover how personal branding relates to managing and growing your career. 
  • Create your own personal brand statement and understand how to use it. 
  • Incorporate your "whole self" into your personal brand to create personal and professional opportunities. 
  • Develop an action plan for effectively communicating and promoting your personal brand. 
Employee Free Speech vs. Workplace Civility: How Can A Company Strike the Proper Balance?
09/10/2021 07:30 AM - 08:30 AM W228-233
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Gregory J. Hare, Employment Attorney, Ogletree Deakins
Workplace Application:
Attendees will obtain guidance on best practices for developing effective and lawful response strategies for workplace free speech and civility. 

Whistleblowers. Divisiveness. Protected Concerted Activity. Anti-Retaliation. Whatever happened to loyalty, fidelity, discipline, efficiency and structure? How can a company build a productive and pleasant workforce if the law offers so much protection to subversive employees who act in their own self-interests, based on their own unique self-righteousness? How far is too far; how much infidelity and drama must a company tolerate? It seems like courts and agencies are protecting and enabling bad behavior.

Learning Objectives:

  • Learn best practices for developing effective and lawful response strategies.
  • Equip your HR and legal team to tackle issues head-on.
  • Reduce risk and enhance a positive workplace culture.
Global Generational Trends, Challenges and Opportunities Impacting Your Human Capital Strategy
09/10/2021 07:30 AM - 08:30 AM W224-225
Track: Global HR
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Giselle Kovary, President & Co-Founder, N-gen People Performance, Inc.
Presenter:
Susan Armstrong, Managing Partner, Global Training Transformation
Workplace Application:
Attendees will learn about trends emerging from the shift to an increasingly global and multigenerational workplace and how they impact successful organizational performance. 

Are you looking for guidance and direction on how to tap into global generational motivations, how to enhance communication and how to drive greater performance from multigenerational teams? Hear about case studies from Europe, the Middle East, Asia and North America that reveal insights and trends on this topic. Since generational identities are often viewed only through a Western perspective, this session presents a behavioral model that has been used globally to identify generational mindsets and trends while ensuring that unique cultural differences are not overlooked.

Learning Objectives:

  • Identify global generational trends that impact your human capital strategy.
  • Apply a behavioral model to pinpoint generational mindsets globally.
  • Detect unique cross-cultural differences within the same generation.
  • Enhance global effectiveness through macro and micro data.
  • Apply tips to enhance engagement and inclusion.
Reducing Implicit Bias in Your Talent Life Cycle
09/10/2021 07:30 AM - 08:30 AM West Hall 3
Type: Mega Session
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Eric Ellis, President and CEO, Integrity Development Corp
Workplace Application:
Attendees will learn how to develop systems to reduce the impact of implicit bias throughout the talent life cycle of every employee.  

Recognizing unconscious bias and reducing its impact will improve all phases of talent management—from recruiting candidates to assessing and promoting leaders. Research shows that bias impedes merit-based talent systems. As Harvard Business School professor Francesca Gino says, “Biases cause us to make decisions in favor of one person or group to the detriment of others ... which leads some of the best people managers to not recognize some of the talents, skills and abilities of diverse employees.” This interactive session will deliver proven solutions to transform the effectiveness of talent management/development systems. 

Learning Objectives: 

  • Define where in your talent life cycle implicit bias may have its greatest impact. 
  • Learn how to use a practical tool to reduce the impact of unconscious bias in the performance appraisal process. 
  • Learn how to use DE&I awareness, empathy and strategy models to develop breakthrough solutions to talent life cycle management challenges. 
Stuck in the Middle: Tools for Managing Conflict
09/10/2021 07:30 AM - 08:30 AM W213-215
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Rachael Bosch , Founder, Fringe Professional Development
Presenter:
Katie Aldrich , Coach and Trainer, Fringe Professional Development
Workplace Application:
Attendees will learn how to help employees navigate conflict to enhance working relationships. 

When clients face conflict, they hire attorneys. When employees experience conflict, they usually turn to their talent and HR teams for support. The result is that we often find ourselves bouncing between both sides to maintain diplomacy, which tends to make things worse despite our best efforts. Imagine if you felt confident enough to bring both parties together to resolve the conflict before things escalate  and cause a major rift in the organization? Our speakers will focus on sharing conflict resolution skills you can deploy when helping your employees navigate conflict to enhance, not destroy, their working relationships.

Learning Objectives:

  • Learn how to guide individuals through conflict with the goal of developing and enhancing their working relationships.
  • Learn how to remain neutral while demonstrating empathy and support.
  • Learn how to devise innovative options and solutions that meet both parties’ needs.
The Future of Work: Behavioral Health Insights for the Persistent Pandemic
09/10/2021 07:30 AM - 08:30 AM
Competencies: Communication, Critical Evaluation, Relationship Management

Presenter:
Dan Jolivet, Workplace Possibilities Practice Consultant, The Standard
Presenter:
Brenda Smith, Director, Workplace Possibilities, The Standard

The way we work and the concept of team has changed for many people as a result of the ongoing impacts of the COVID-19 pandemic. As organizations navigate return to office strategies and newly-developed hybrid workplaces, behavioral health impacts must be considered to safeguard employee health, safety and productivity. In particular, the health of people managers –  who play a significant and powerful role in successfully surviving these unprecedented times –  shouldn’t be overlooked as organizations continue to be overwhelmed.

Thank You to Our Sponsor: The Standard

 

The Gig Economy: The Risk vs. Rewards and Approach to Compliance
09/10/2021 07:30 AM - 08:30 AM W206-207
Competencies: Business (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Elliot N. Dinkin, President & CEO, Cowden Associates, Inc.
Workplace Application:
Attendees will learn how to effectively manage the use of gig workers to insure optimal results and balance opportunity, compliance and risk. 

Worker classification issues surrounding gig workers came to the forefront with the passage of AB in California and the current pandemic situation. On the one hand, AB5 forces many California companies to classify gig workers as employees and provide them with the full array of benefits. On the other hand, the recent economic situation highlighted the vulnerability of gig workers, who normally would be ineligible for unemployment compensation as independent contractors. The multitude of gig workers created the recognition of this exposure, and the pandemic rescue legislation (CARES Act) gave them eligibility.  This issue is not just limited to California. Other states are pursuing similar approaches.  So far, this issue has focused on an all-or-nothing situation. Is there a possibility for an alternate structure?

Learning Objectives:

  • Gain a comprehensive understanding of the risks of engaging gig workers.
  • Review an action plan to use to implement an all-in approach of managing gigs and monitoring future events.
  • Discuss implementation guide/steps for operational considerations.
  • Hear about alternate total compensation offerings for GIG workers to assist in offering cost-effective, competitive and compliant programs.

 

The Visionary Leader: Purpose, Commitment and Accountability
09/10/2021 07:30 AM - 08:30 AM W303-306
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
Attendees will learn how to augment day-to-day management skills and inspire employees to attain the highest levels of performance. 

Who comes to mind when you think of a manager? What about a leader? Managing is about getting things done as consistently and efficiently as possible, whereas leading is about deciding what things should get done, charting the course and empowering people to feel that they are part of something larger than themselves. In times of uncertainty, leaders rise to the occasion and create inspiration for employees to thrive in their roles. In this dynamic session, HR practitioners learn what it means to take visionary leadership to the next level as they strive to become influential leaders. You will discover how to identify, create and communicate a strong vision, and how to get buy-in from both the C-suite and employees alike by creating purpose, securing commitment and driving accountability.

Learning Objectives:

  • Create and communicate a vision that inspires teams and motivates action.
  • Establish clarity, commitment, standards, responsibility, flexibility and rewards.
  • Maintain a healthy balance between the needs of the organization and the needs of individuals.
  • Champion creative thinking and working through difficult challenges with courage.
The War on Talent is Over...and Talent Has Won
09/10/2021 07:30 AM - 08:30 AM W203-205

Presenter:
Steve Knox, VP Global Talent Attraction and Acquisition, Ceridian
Workplace Application:
Attendees will learn about the trends impacting the talent space, and how organizations may need to adjust their approach to attracting and retaining top talent  

As workplaces begin to reopen, many will be returning to a world of work that is forever changed by the circumstances brought on by the pandemic. Office spaces will be re-imagined. Hybrid work arrangements will be the norm. Modern employee experiences will be more crucial than ever. But maybe most importantly, the relationship between employer and employee is changing in fundamental ways, as the power dynamic shifts in favor of talent . Is exclusivity a relic of the past? Are multiple roles with multiple organizations the new preference? What implications do these emerging trends have on a brand's ability to attract and retain talent in the future? Steve Knox, VP Global Talent Attraction and Acquisition, Ceridian, will discuss the trends currently shaping the talent marketplace and what HR leaders will need to do to attract and retain top talent in the future of work.

Learning Objectives:

  • Learn about findings from Ceridian's latest Executive Survey on the Future of Work.
  • Explore emerging trends in the talent acquisition space and their impact on employer brands globally.
  • Learn about the technology and strategies needed to build a world-class recruitment function.
Using Advocates to Fill Job Openings: The Vital Equation to Help You Hire Better
09/10/2021 07:30 AM - 08:30 AM W317-319
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Ryan Kohler, CEO, ApplicantPro
Workplace Application:
Attendees will be introduced to the Hiring Equation, which will help them build a strong advocacy and referral program that maximizes applicant flow.  

Companies facing extreme talent shortages and struggling to get enough qualified applicants for their openings often resort to throwing serious cash at job boards and recruiters in the hope of finding someone. But in the search for quality applicants, the data is clear: Referrals yield the best results. Partners, present and past employees, vendors, friends, family, and even customers can all be advocates for you—but only if you motivate and make it easy for them. Hiring optimization expert Ryan Kohler walks you through the Hiring Equation behind creating an advocacy and referral program that gets more applicants for less money. 

Learning Objectives: 

  • Learn about the importance of implementing a referral process in your company that goes beyond employee referrals. 
  • See how the Hiring Equation maximizes applicant flow. 
  • Understand how hiring is really just marketing. 
  • Learn the must-know strategy for creating the ultimate “job product” that is unique, compelling and credible.  
  • Learn the method used by HR teams to multiply the number of applicants by 300% to 500% over other methods. 
  • Learn how to easily set up an advocacy and referral program that's administered by HR and almost effortlessly understood, shared and rewarded by referrers. 
Workplace Jeopardy 2021
09/10/2021 07:30 AM - 08:30 AM W222-223
Competencies: Leadership (Behavioral), Workplace (Technical)

Presenter:
Louis Richard Lessig, SHRM-SCP, Partner, Brown & Connery, LLP
Workplace Application:
Attendees will learn what’s new in the 2021 edition of FMLA Jeopardy.  

The current state of U.S. employment laws has created a challenge for HR professionals as they consider how to navigate the FMLA in conjunction with the ADA and a plethora of related laws. Given this reality, and considering the influence you have in your organization, are you fully prepared for what tomorrow may bring? Or are you ignoring the critical decisions and guidance that exist to support your efforts to pragmatically assist your workforce? Are you aware of the most recent issues that exist and how they may impact your employees? In truth, your employees depend on you to avoid jeopardy in your organization. This engaging and highly interactive session will provide you with the information you need to address concerns you may not even have considered. Together, we will explore the latest issues, potential solutions and troublesome pitfalls as pointed out by courts from around the country. 

Learning Objectives: 

  • Learn about the latest court decisions that impact the FMLA and the ADA, among other laws. 
  • Discover how the respective decisions may alter the manner in which HR assesses situations. 
  • Learn about the interplay between leave, disability, and wage and hour concerns. 
Book Signing at the SHRMStore with Robin Lawton & Eric Ellis
09/10/2021 08:40 AM - 09:10 AM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

  • Robin Lawton
  • Eric M. Ellis
General Session Pre-Show
09/10/2021 08:45 AM - 09:00 AM

Let's kick off Day Two to the General Session with live pre-show entertainment.

Morning with Michael Phelps
09/10/2021 09:00 AM - 10:00 AM West Hall 4
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Michael Phelps, Record breaking Olympic Swimmer
Moderator:
Johnny C. Taylor, Jr., SHRM-SCP, President and Chief Executive Officer, SHRM

Moderated discussion with CEO of SHRM Johnny C. Taylor, Jr., and Michael Phelps.

The New Era of Work: Your Employees Have Spoken
09/10/2021 12:15 PM - 12:45 PM HR Technology Theatre

Presenter:
Shari Simpson, Program Manager, Paylocity

The pandemic created the perfect storm-increasing the complexity of HR and raising employee expectations. Let's talk about trends shaping the new era of work and ways innovative companies use tech to attract, retain, and unlock their people's potential. 

We Can't Unsee It - Employee Expectations, Priorities, and Impacts on Work
09/10/2021 12:15 PM - 12:45 PM Strategies & Innovations Theatre

Presenter:
Julie Develin, SHRM-SCP, GTML, Sr. Partner, HCM Advisory, UKG

Let's face it, we can't unsee what we've been shown about the future of work.  Attend this session to learn about ways to keep a pulse on ever-shifting employee expectations. With eyes wide open, we will discuss how HR's renaissance can help shape the return to work, and explore the tips and tools that can help HR teams better understand how to improve-and maintain-a positive employee experience.

Coffee Break in Expo
09/10/2021 10:00 AM - 10:30 AM

In-Person Break: Enjoy a morning pick-me-up at the Expo.

Virtual Break: That chat doesn't stop here.  This is your chance to keep the conversations going in between sessions while you refill your coffee or tea.

Expo Open
09/10/2021 10:00 AM - 04:00 PM


Come and see why this is the largest HR solutions center in the world! Interact with thousands of dedicated and ambitious HR professionals with experience and insights to share. For a complete list of all participating companies, check out the Exhibitor & Sponsor Resource guide included in your conference bag or in the SHRM Events app.

Policy Not Politics: A-Team Coffee & Networking
09/10/2021 10:00 AM - 10:30 AM

Presenter:
James Redstone, Director of Public Policy, SHRM
Presenter:
Andrew Aragon, Policy Engagement Advisor, SHRM

SHRM elevates the voice of HR through policy, not politics. We believe in our ability to find consensus when we bring all sides to the table for critical discussions on issues impacting work, workers, and the workplace. Pour a cup of coffee and drop by to network, share your advocacy story, and learn about best practices. This peer group focuses on advocacy and how the SHRM A-Team advances policies that lead to better workplaces and a better world.

Virtual Expo Open
09/10/2021 10:00 AM - 04:00 PM

Here’s your chance to check out the largest HR solutions center in the world! Talk with a dedicated and resourceful online HR community and collaborate on the right business solutions. Explore each virtual booth by watching videos and downloading points—all while raking in points toward the gamification. There are booth representatives available for chat live within each booth or you can directly schedule a chat or video meeting with them.

An Apprenticeship for Human Resources???
09/10/2021 10:30 AM - 11:30 AM W206-207

Presenter:
Mary Wright, Manager, Apprenticeship Program, SHRM Foundation

The HR Registered Apprenticeship Program (HR RAP) is an exciting NEW program from the SHRM Foundation that will help HR managers develop HR professionals and leaders of tomorrow, today.  Recent job posting data shows that more HR professionals are needed.  HR RAP is a learn and earn program designed to help to close the skills gap by inspiring, preparing and diversifying the next generation of HR professionals – and  Surveys show that new entrants to the field need significant training in HR; HR professionals recognize that they need to lead the way in diversifying their organization’s workforce; and employers want a proven talent development program that has a positive return on investment.  Apprenticeship does all of this. 

Learning Outcomes:

  • See how the HR RAP program can help meet DE&I goals
  • Understand how the HR RAP delivers increased productivity and retention
  • How to communicate the program’s effectiveness internally
  • Steps to implement it in your organization
Brain Bite Break: Inclusion, Equity, and Diversity Council - A Bottom-up Approach to Building an Inclusive Workplace Culture
09/10/2021 10:30 AM - 10:45 AM
Competencies: Global & Cultural Effectiveness, Leadership & Navigation

Presenter:
Yvette Lee, SHRM-SCP, HR Advisor, SHRM
Presenter:
Andrew Morton, Director, Veterans and Certification Affairs , SHRM

What is the Inclusion, Equity, and Diversity Council? Does my organization need one? The IED Council is a selected group of employee volunteers, including executive sponsors, responsible for assessing the organization’s IED culture, evaluating the IED initiatives identified by the organization, and developing recommendations for senior leadership. The IED Council is a structured and collaborative way to get employees from across the organization to lead, participate in, and own the IED initiatives.

Coming of Gender
09/10/2021 10:30 AM - 11:30 AM W224-225
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Dawn Kelley, SHRM-CP, Human Resources Manager, City of Modesto
Workplace Application:
Attendees will learn how HR can help build a culture that is inclusive of nonbinary employees. 

Remember when race or ethnicity was classified with broad identifiers? Look how far we have come with the adoption of more-accurate descriptive words since then. How about gender? Are we moving forward here? Our speaker will focus on individuals who do not identify as male or female. How does the nonbinary employee impact your workplace and all of the people in it? How can HR disseminate information to build trust, while successfully showing no bias in the workplace? Hear how your support can help transgender individuals to be successful in your workplace. Learn how being uncomfortable can push you to make choices that prove HR is still about the humans involved.

Learning Objectives:

  • Understand the term “nonbinary.”
  • Understand how gender expression is not a threat to traditional roles or your personal standing.
  • Hear how HR can impact the success of the nonbinary employee.
  • Hear how your being uncomfortable for a moment will result in all being comfortable at your workplace.
Identifying The X Factor in Companies That Achieve DEI Goals
09/10/2021 10:30 AM - 11:30 AM W203-205
Competencies: Leadership (Behavioral), Workplace (Technical)

Presenter:
Joanna Kim-Brunetti, Esq., Vice President of Regulatory Affairs, Trusaic
Presenter:
Trent Burner, SHRM-SCP, Vice president, Research , SHRM
Presenter:
Carissa Sweigart, Certified Cicerone®|Leader, Diversity, Equity and Inclusion, The Boston Beer Company
Workplace Application:
Attendees with learn the attributes that companies that successfully achieve DEI goals possess and the approach they take for meeting them. 

The COVID-19 pandemic and major social movements like #BLM and #MeToo have played a transformative role in driving conversations and action around diversity, equity, and inclusion in all aspects of life. For businesses, this conversation has reached every organizational level and is - rightfully so - a permanent item on every board’s agenda. While organizations commit to correcting imbalances in the workplace, they’re often met with significant challenges. What’s missing is the critical connection point between monitoring DEI metrics and, in turn, using that data to improve the effectiveness of DEI programs in creating lasting, meaningful change.

Learning Objectives:

  • Learn attributes of organizations that effectively manage and track DEI initiatives and meet DEI objectives.
  • Discuss where those responsible for Human Capital Management believe the gaps in the ability to meet DEI commitments occur.
  • Gain an understanding of how forward-looking companies are using education, data, and analytics to turn ideas into measurable objectives.
Maximizing and Measuring the People, Planet and Profit Impact of Workforce Flexibility
09/10/2021 10:30 AM - 11:30 AM W219-221
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Kate Lister, President, Global Workplace Analytics
Presenter:
Cynthia Milota, Director of Workplace Strategy, Ware Malcomb
Workplace Application:
Attendees will learn how deliberately engineering workforce flexibility programs drives organizational results 

In most organizations, workforce flexibility isn't a structured program that leads to people working wherever and whenever. It just happens as a result of the mobile tools that make it possible. By simply letting it happen, rather than making it happen, organizations miss out on potential cost savings, attraction and retention opportunities, increased productivity and engagement, environmental impacts, and more. In this session, explore the triple-bottom-line benefits of flexible workplace strategies.

Learning Objectives:

  • Identify strategies to gain executive buy-in for workplace change in general, and flexible workplace strategies in particular.
  • Examine and appraise the significance of involving HR, IT, corporate real estate and other functional areas of the organization in workplace change initiatives.
  • Describe why it is important to establish goals and measurable results, and be able to provide examples.
Pay Equity: Meeting the Evolving Requirements and Becoming Who Your Organization Wants to Be
09/10/2021 10:30 AM - 11:30 AM W208-210
Competencies: Business (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Christopher Patrick, Principal, Jackson Lewis P.C.
Workplace Application:
Attendees will consider the right approach for their pay objectives and hear about trends in pay laws and employee demands for pay fairness. 

Pay equity laws move quickly: California, New York, Massachusetts, California (again), Colorado, California (again, again). Some prevent pay differences. Others require affirmative disclosure of traditionally proprietary information. These rapidly evolving laws create mismatched requirements that can extend well beyond any one state’s boundaries. This session will cover the emerging trends in pay equity and how employers can begin thinking today to prepare for what’s to come tomorrow.

Learning Objectives:

  • Learn about recent trends in pay equity.
  • Discuss the benefits of proactive pay analyses.
  • Review strategies to comply with ever-evolving laws—and the potential risk involved in failing to do so.
  • Hear about the interplay between pay equity laws and fairness that employees and applicants demand.
Strategic vs. Tactical: Top 10 Tips for Getting OUT of the Weeds and Thinking Strategically
09/10/2021 10:30 AM - 10:50 AM Smart Stage
Type: Smart Stage
Competencies: Business (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Strategy is where it's at in today's hyper-competitive workplace. This session will get you out of the weeds and focused on the Bigger Picture! 

The inclination facing every HR professional is to deal with what's right in front of him or her.  That is, what's due today. And yes, sometimes you do have to take that 'here and now' approach. But if you find days or weeks go by where you're only focused on tactical issues, you're doing your department, your company and your career a huge disservice! This session will get you out of the weeds and focused on the Big Picture in your day-to-day thinking.

Learning Objectives:

  • Discuss the difference between tactical and strategic thinking and why the latter is critical to your future success (let alone for your company).
  • Discover strategic thinking activities that you can incorporate in your day-to-day (even when you're already under water).
  • Learn how to incorporate strategic thinking in your day-to-day even if you're a Department of One.
Addressing Subtle Acts of Exclusion: A New Framework for Creating Truly Inclusive Workplace Cultures
09/10/2021 10:45 AM - 11:45 AM W314-316
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Michael Baran, Senior Partner and Digital Solutions Lead, InQUEST
Workplace Application:
Attendees will learn a practical framework for increasing workplace inclusion by addressing subtle acts of exclusion when they happen. 

Research shows that subtle acts of exclusion (microaggressions) continue to happen to people who identify as members of marginalized groups—threatening inclusion, causing lack of job satisfaction, and impacting mental and physical health. Our speaker will provide a new framework for understanding these subtle acts of exclusion and having conversations about them that truly bring people together in a way that builds connection, trust and workplace inclusion.

Learning Objectives:

  • Gain a deeper understanding of how subtle acts of exclusion (microaggressions) threaten workplace inclusion.
  • Practice recognizing subtle acts of exclusion.
  • Learn a framework for collectively having bold conversations about subtle acts of exclusion when they happen—whether they happen to you, you want to speak up as an ally or you are the one who committed the act.
  • Understand how to embed this framework into an organization—for leaders, managers and individual contributors.
  • Visualize how this framework can increase openness, kindness, trust and inclusion in workplace cultures.
Global Blind Spots: Creating a Global Mindset and Cultural Competence in Your Global Organization
09/10/2021 10:45 AM - 11:45 AM W211-212
Competencies: Business (Behavioral), Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Neal Goodman, CEO, Global Dynamics Inc.
Workplace Application:
Attendees will learn how to create a global mindset in their organization. 

How prepared are you and your organization to work globally across geographies, cultures and time zones? What unique skills and talent are needed, and how can you help drive a global mindset as a HR leader? Most organizations take a myopic approach to going global and suffer the results. This session will share best practices, introduce innovative solutions and resources, and use small group breakouts to identify gaps and solutions.

Learning Objectives:

  • Identify areas where HR can play a strategic role in creating a global mindset and cultural savvy.
  • Apply a model that is being implemented in many organizations.
  • Explore resources that can be applied to promote a global mindset.
  • Create actionable steps to implement your organization’s global mindset and encourage cultural savvy development.
Radical Transparency Starts Right Here with You
09/10/2021 10:45 AM - 11:45 AM W213-215
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Dan Duckworth, Director of People & Culture, KnowBe4 Inc.
Workplace Application:
Attendees will learn how to use radical transparency to build trust, foster communication and strengthen culture. 

Radical transparency may sound frightening, but it’s the quickest way to a positive, collaborative culture. This session will explain the importance of transparency at all levels of an organization, starting at the top. By trusting your employees enough to be open and honest with them, you will earn their trust and loyalty. Many leaders may be skeptical of this approach, but we will break through that doubt. The early stages of transparency are the most uncomfortable, but the benefits to the workplace are far too important to let that stop you.

Learning Objectives:

  • As a senior leader, learn the importance of radical transparency/honesty in the workplace and how to champion transparency by example.
  • Learn the benefits of requiring “transparency training” for all senior leaders.
  • Practice using tools to encourage communication, such as AMA (ask me anything) sessions, one-on-ones and CEO/senior executive-led morning meetings.
  • Learn about tools such as frequent one-on-ones that can replace the archaic system of annual performance reviews.
  • Participate in practice drills that teach you how to directly apply radical transparency/honesty during one-on-one meetings.
Rebuilding Work with the Power of Skills
09/10/2021 10:45 AM - 11:45 AM
Competencies: Business Acumen, HR Expertise, Leadership & Navigation

Presenter:
Jeremy Spake, Senior Principal, Thought Leadership & Advisory Services, Cornerstone OnDemand

Responding to the tectonic shifts we’ve all experienced over the past two years, organizations are left to cope with major transformations in how they operate today and must prepare for continuous change to come. HR leaders are now tasked with rebuilding what their world of work looks like – one that supports the unique needs of all of their employees while continuing to move their business forward.

Ensuring your workforce is agile and ready for whatever’s next is what now defines a successful organization. Truly agile organizations are focusing on skill development and career mobility to build a talent pool of ready-to-deploy workers across organizational boundaries. To do this, successful organizations will dynamically understand and engage their people, connect them to personalized opportunities for growth and help them develop the skills that will get them from here to there. 

Join Jeremy Spake, Senior Principal, Thought Leadership & Advisory Services, at Cornerstone, for a discussion on how focusing on skills development through a personalized growth experience is a critical business process for inspiring people to grow, accelerating business transformation and uniting your workforce and your business in shared success.

Thank You to Our Sponsor: Cornerstone OnDemand

Talent Tech Trends
09/10/2021 10:45 AM - 11:45 AM W216-218
Competencies: Workplace (Technical)

Presenter:
Erica Young, SHRM-SCP, Enterprise Solutions Architect, SHRM
Presenter:
Jennifer Kroll, Sr. Specialist, Workplace Innovation Catalyst, SHRMLabs , SHRM

Sponsored by: SHRMLabs & SHRM Enterprise Solutions

Over the past five years we’ve seen businesses turn to technology to solve their people and talent challenges. Then, COVID-19 catapulted work tech to the forefront of business. In fact, 85% of global executives reported accelerating the digitization of employee interaction and collaboration (McKinsey & Company). 

Globally businesses are seeking technology to enhance engagement, increase productivity, and reduce stress. A global talent transformation is upon us and we need to ready ourselves for more changing demands.

This session will review how common workplace trends are impacting technology, and how our businesses can proactively prepare their workplaces for the future.

 After attending this session, participants will be able to:

  • Identify trending workplace challenges. 
  • Describe how changes in the economy and world are impacting workplace strategies. 
  • Apply trends in emerging workplace technology to needs within their workplace. 

 About SHRM Enterprise Solutions - SHRM Enterprise Solutions accelerates organizational growth by providing custom solutions that elevate HR and talent. Businesses globally trust SHRM to deliver unparalleled expertise, tools, and knowledge that empowers HR. 

 About SHRMLabs - SHRMLabs inspires innovation to create better workplaces. The SHRMLabs Workplace Tech Community offers collaborative guidance to HR professionals about all thing’s workplace tech.

The Cherry on Top: How to Add Value to Your People, Products and Services
09/10/2021 10:45 AM - 11:45 AM W322-327
Type: Mega Session
Competencies: Interpersonal (Behavioral)

Presenter:
Steve Gilliland, CSP, CPAE, Best-Selling Author and Speaker, Steve Gilliland, Inc.
Workplace Application:
Attendees will learn how adding value for employees drives value-added customer products and services. 

What adds value? Great companies with great cultures add value to their people, products and services. Added value is not always about money, discounts or giveaways. A quality product or service is only a slice of why customers will do business with you. Superior organizations add value for people—customers and employees alike. No matter what your company does, it will descend or ascend based on the value it creates in someone's life. If it doesn't meet a need or want, then there’s no value. This eye-opening session will show you how to add the right value, lower employee absenteeism, attract new hires, and create a workplace that can pay off in huge and surprising ways. This session is about placing “the cherry on top” by developing and delivering value in everything you do.

Learning Objectives:

  • Learn how to become an effective communicator and overcome communication obstacles.
  • Learn how to build trust, foster cooperation and strengthen commitment.
  • Learn how to cooperate with others and compete with yourself so you can learn more, grow more and add more value.
  • Learn how to make employees feel valued and motivated, and how to build relationships that positively impact people.
The Radical Reinvention of Human Resources - Why It's Necessary & What It Looks Like In Action
09/10/2021 10:45 AM - 11:45 AM W303-306
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical), People (Technical)

Presenter:
Amy Hirsh Robinson, MBA, Chief People Officer, King's Hawaiian
Workplace Application:
Attendees will understand why it is critical to reimagine HR, how to begin the journey and what a transformed HR function looks like in practice. 

Most executives agree that HR must be radically redefined to meet the changing workforce expectations and business landscapes experienced over the last 18 months, but few have faith that their current HR teams are up to the challenge. While HR departments have played a vital role in helping companies deal with a public health crisis, social unrest, rapid business transformations and changing workforce demographics, they have yet to undergo the necessary transformation in purpose and structure to truly adapt to these shifts. HR is at a critical impasse as a result. Join Amy Hirsh Robinson, Chief People Officer with 20 years of business transformation experience, as she shares her journey in radically reinventing the role of Human Resources for King's Hawaiian and what a reimagined people function looks like in practice.

Learning Objectives:

  • Discuss why HR's radical reinvention is necessary and what it looks like.
  • Hear why benchmarking and best practices are a waste of time.
  • Discover the top 10 competencies HR leaders must possess to have a seat at the table.
  • Learn the 5 most critical areas of focus when reimagining the HR function.
  • Elevate the work and skills of your current team.
Extended Work-From-Home Policies and HR Compliance
09/10/2021 11:00 AM - 12:00 PM W222-223
Competencies: Leadership (Behavioral), Workplace (Technical)

Presenter:
Delya Ghosh, Partner, Berry Appleman & Leiden LLP
Presenter:
Molly McGregor, Global Immigration Lead, Publicis Groupe
Workplace Application:
Attendees will learn the compliance obligations, limitations and legal complications of long-term work-from-home arrangements for noncitizen employees. 

As the reopening of businesses continues at a slow and erratic pace, companies are extending work-from-home arrangements and weighing permanent telework policies. Immigration regulations, however, have not contemplated long-term work-from-home policies, and employers remain obligated to stay in compliance with all requirements.

Learning Objectives:

  • Discuss compliance issues for companies with employees on work visas who are working remotely on a long-term basis or returning to work at a new location.
  • Hear limitations and complications of teleworking employees under immigration and labor regulations.
Harassment Today: Where Change Has (and Has Not) Happened
09/10/2021 11:00 AM - 12:00 PM W307-310
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Joseph L. Beachboard, Managing Director, Ogletree Deakins
Presenter:
Dennis Alan Davis, Director - client training, Ogletree Deakins
Workplace Application:
Attendees will hear how to protect their organization from harassment liability. 

While “he said, she said” has turned into “he said, she said and she said and she said” as a result of the #MeToo movement, proving a harassment or retaliation claim under the law has stayed the same. But that doesn’t mean litigation-related issues haven’t changed. During this informative session, our speakers will discuss the most significant developments in harassment and retaliation claims and prevention, from “Weinstein clauses” and new laws limiting nondisclosure agreements to shifts in corporate culture and virtual harassment. Our speakers will also examine the impact of increased media attention, Hollywood harassment trials, bestselling books and Oscar-nominated movies.

Learning Objectives:

  • Receive an overview of the legal requirements and best practices for dealing with harassment in and outside the physical workplace.
  • Discuss the emerging use of “Weinstein clauses” and new legislation limiting nondisclosure agreements.
  • Hear legally required content for your harassment and discrimination prevention policies, recent changes in training requirements and required distributions.

 

The 3 R’s of Highly Successful Companies
09/10/2021 11:00 AM - 12:00 PM West Hall 3
Track: Strategic HR
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical)

Presenter:
Magie Cook, Motivational Speaker, Entrepreneur and CEO

Come hear Magie discuss the three mindset pillars that every HR company needs to know. Learning what it truly means to be resilient, relentless and resourceful to establish the confidence and the success that you need to thrive in any economy.

The New Voice of Our Employees: What You Need to Know from Employees Around the World
09/10/2021 11:00 AM - 11:20 AM Smart Stage
Type: Smart Stage
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Kris Erickson, Co-Founder, Director of Consulting, WSA
Presenter:
Bill Erickson, Co-Founder, WSA
Workplace Application:
Attendees will be exposed to employee survey feedback collected from over 15 million employees in over 200 countries working in every major industry around the world. Data encompasses feedback from the racial injustice movement to workplace safety during a pandemic. and distinguishes between topics that are truly important from those that are merely interesting. This session is the story behind the numbers.  

Your presenters will discuss the global consolidated survey results, pointing out important subgroup differences, trends, and benchmarks. They will share the global drivers of employee engagement and provide insight into diversity, equity, inclusion, and belonging in the workplace. Based on learnings from over 40 years of employee research that spans the past to the present they will delineate between foundational psychological drivers of employee engagement and the new emerging factors that are growing increasingly critical to workforce performance. Attendees will learn what matters most to employees and how those drivers parallel to prove strategies that move the needle on employee performance. 

Learning Objectives:

  • Understand the foundational drivers of employee engagement and how to move the needle to drive business outcomes.
  • Learn how to effectively collect, analyze, and act on diversity, equity, inclusion, and belonging within your organization.
  • Determine how to distinguish important data from interesting data to prioritize action planning on what matters most to your employees and your workforce.
  • Participate in an In-depth analysis of data using a range of statistical techniques.
This Lawsuit Is All HR’s Fault!
09/10/2021 11:00 AM - 12:00 PM W228-233
Type: Mega Session
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
R. Scott Oswald, Managing Principal, The Employment Law Group, PC
Workplace Application:
Attendees will learn how to master prompt and appropriate responses to employee issues and complaints, thereby making HR part of the solution instead of part of the problem. 

When an employee's complaint ends up in court, HR professionals often end up getting blamed for not preventing litigation—sometimes even more so than the manager or executive who took a discriminatory or retaliatory action. What's more, employee lawsuits increasingly have focused on companies' failure to follow their own policies, a trend that has resulted in more HR professionals testifying at trial about what they did (or didn't do) to enforce an employer's policies. As with Watergate, a bad response may cause more legal damage than the initial "crime." This session will identify the five most common HR mistakes that could land your company—and you—in court, and then offer practical advice on how to avoid each of them. The presenter is an employee-side lawyer who previously advised employers, so this is a rare chance to hear from someone with inside experience on both sides of the conflict.

Learning Objectives:

  • Learn how to recognize (and avoid) the HR responses that are most likely to result in employees seeking the advice of an employment lawyer.
  • Discover three simple actions that will convince even the unhappiest employees that HR is not their adversary.
  • Gain best practices for limiting the legal damage that can occur after an employee's initial complaint.
  • Understand the legal importance of your organization’s policy manual—and how it can be used as a weapon against you in court.
  • Learn the value of encouraging internal whistleblowing.
The Great Resignation
09/10/2021 11:30 AM - 11:50 AM Smart Stage
Type: Smart Stage

Presenter:
Jerry Kelly, VP Partners & Alliances, Globalization Partners
Workplace Application:
Jerry Kelly will share 4 actionable tips for all leaders at this time hoping to hold onto their best team players, whatever new work mode they’ve chosen for our new business.  

You’ve likely heard the scary news about how many employees plan to resign if their company demands they return to the office. Your team members are mulling over what their action plan will be if you impose a rule on them that’s uncomfortable or upsetting. Some may even be job hunting right now if you haven’t yet provided clarity on your policy going forward. 

So, what’s the first tip that Jerry Kelly, Vice President of Partners and Alliances at Globalization Partners, will share with you at this talk? Be transparent, today. 

If you want to retain the talent that really matters, be prepared for a work mode switch, and operate in a way that’s respectful to employees while protecting your best interests, join Jerry to hear his expertise on how to flourish in the new global talent market. 

Attendees will takeaway tips for: 

  • Involving employees so that they own the work mode decision 
  • The difficult conversations and managing through change 
  • How to adapt benefits as a retention and productivity strategy 
Book Signing at the SHRMStore with Ira S. Wolfe
09/10/2021 11:40 AM - 12:10 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

 Featuring:

 

  • Ira S. Wolfe
Lunch Service
09/10/2021 11:45 AM - 01:30 PM

​​​​​​​Are you ready for lunch? Boxed lunches will be served until 1:30pm and are open to all full conference registrants.

Book Signing at the SHRMStore with Steve Gilliland & Michael Baran
09/10/2021 11:55 AM - 12:25 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

 

  • Steve Gilliland, CSP, CPAE
  • Michael Baran
Networking Peer Group Ideas Swap: Friday - Arts & Entertainment
09/10/2021 12:00 PM - 01:00 PM

Presenter:
Jacob Goldstein, President, The Leadership Laboratory

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Arts & Entertainment.

 

Networking Peer Group Ideas Swap: Friday - Business & Finance
09/10/2021 12:00 PM - 01:00 PM

Presenter:
Karl James Ahlrichs, SHRM-SCP, CSP, Senior Consultant, Gregory and Appel

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Business & Finance.

Networking Peer Group Ideas Swap: Friday - Education & Nonprofit
09/10/2021 12:00 PM - 01:00 PM

Presenter:
Britt Andreatta, CEO, 7th Mind Company

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Education & Nonprofit.

Networking Peer Group Ideas Swap: Friday - Government
09/10/2021 12:00 PM - 01:00 PM

Presenter:
Chia-Chia Chang, Coordinator for New Opportunity and Development, National Institute of Occupational Safety and Health (NIOSH), Centers for Disease Control and Prevention (CDC)

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Government. 

Networking Peer Group Ideas Swap: Friday - Health Care
09/10/2021 12:00 PM - 01:00 PM

Presenter:
Sherri A. Merbach, Managing Director, C-Suite Analytics

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Health Care.

Networking Peer Group Ideas Swap: Friday - Manufacturing & Construction
09/10/2021 12:00 PM - 01:00 PM

Presenter:
Teresa Smith, Senior HCM Strategic Advisor, UKG Incorporated

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Manufacturing & Construction. 

Networking Peer Group Ideas Swap: Friday - Other Specialized Industries
09/10/2021 12:00 PM - 01:00 PM

Presenter:
Tina Marie Wohlfield, Founder and Chief People Strategist, TIMAWO, LLC

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Other Specialized Industries. 

Networking Peer Group Ideas Swap: Friday - Professional Services
09/10/2021 12:00 PM - 01:00 PM

Presenter:
Richard Fagerlin, President, Peak Solutions, Inc.

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Professional Services. 

Networking Peer Group Ideas Swap: Friday - Retail & Hospitality
09/10/2021 12:00 PM - 01:00 PM

Presenter:
David S. Cohen, Founder and Contrarian Consultant, DS Cohen & Associates

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Retail & Hospitality.

Networking Peer Group Ideas Swap: Friday - Technology
09/10/2021 12:00 PM - 01:00 PM

Presenter:
Chris Dyer, Founder and CEO, PeopleG2

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Technology.

Book Signing at the SHRMStore with Magie Cook
09/10/2021 12:10 PM - 12:40 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

  • Magie Cook
Earning Your SHRM-CP: Testing Tips for Students and Early-Career HR Professionals
09/10/2021 12:15 PM - 01:30 PM W303-306
Track: Student Track

Presenter:
Nancy A. Woolever, MAIS, SHRM-SCP, Vice President, Certification Operations, SHRM
Presenter:
Demetrius Norman, Senior Specialist of Academic Initiatives, SHRM
Workplace Application:
Emerging and aspiring HR professionals will get up to speed on SHRM certification and learn helpful tips for taking the exam. 

Did you know students and emerging professionals with SHRM certification, earn on average $10,800 more than their peers? This session benefits students who are ready to take their careers to the next level and show employers they have the HR expertise and competencies needed to drive organizational success. Our speakers will cover the practical basics of the SHRM-CP certification exam and provide an opportunity to preview sample test questions.

Learning Objectives:

  • Discuss the importance and value of earning a SHRM-CP credential. 
  • Identify best practices for exam preparation and study.
  • Discover tips and tools to put you on the path to success.
Jet Dental: The Premier Pop-up Dental Clinic for Workplaces Nationwide
09/10/2021 12:15 PM - 12:45 PM HR Solutions Theatre

Presenter:
Jordan Smith, CEO & Co-Founder, Jet Dental

Jet Dental is the premiere pop-up dental clinic for workplaces.  Learn how we improve your employees' health by bringing a no-cost dental clinic to your workplace. By improving preventive oral care, Jet Dental saves you and your employees money.

Coaching Strategies for Leaders
09/10/2021 12:30 PM - 12:50 PM Smart Stage
Type: Smart Stage

Presenter:
Jennifer Currence, SHRM-SCP, MBA , CEO, WithIN Leadership

To increase teamwork and decrease unhealthy conflict, today’s leaders need coaching skills. Coaching within organizations ensures communication, connectivity, and performance, all of which make a strong contribution to an organization's productivity and profitability. Join Jennifer Currence as she shares coaching tools tailored for leaders to navigate our changing environment. Walk away with strategies you can implement today to drive real results.

Communication Matters: How Certifying Language Ability is Foundational to Growing a Global Business
09/10/2021 01:00 PM - 01:30 PM HR Technology Theatre

Presenter:
Brigham Tomco, Chief Executive Officer, Emmersion

Nearly every job application lists the requirement for great communication skills. If they're so important, how are you screening for those skills? Operations expert Brigham Tomco will discuss how language ability truly is the foundation of every successful communication, and how certifying this fundamental skill is enabling organizations to win, grow, and maintain business around the world.

Connecting Your Onboarding Compliance for Today's Workforce
09/10/2021 01:00 PM - 01:30 PM HR Solutions Theatre

Presenter:
Jason Fry, Director of Product Strategy, Hiring & Onboarding Solutions , Equifax Workforce Solutions

Federal and state requirements present unique challenges when onboarding every new hire. In this session we'll share how to help:
-Connect onboarding into a streamlined experience
-Stay on top of state hiring notices 
-Meet I-9 requirements, even when not in-person
 

PMQ - Better Managers, Better Workplaces
09/10/2021 01:00 PM - 01:20 PM Smart Stage
Type: Smart Stage

Presenter:
Nick Schacht, SHRM-SCP, Chief Global Development Officer, SHRM

How do you make new managers want to learn to be good managers? Harness the power of storytelling, and make learning both fun and relevant! Knowing that 60% of the people who leave jobs voluntarily are actually leaving their managers, making better managers is essential to retaining the talent that is critical for an organization’s success. In this entertaining session, you’ll learn about SHRM’s unique approach to developing new managers and getting them started early on the path to successful leadership.

Prior Authorization: Are Health Plans Gambling with Your Employees' Health?
09/10/2021 01:00 PM - 01:30 PM Strategies & Innovations Theatre

Presenter:
Celine Anselmina Lefebvre , Senior Policy Analyst, American Medical Association
Presenter:
Heather McComas, Director, Administrative Simplification Initiatives , American Medical Association

This session will explore the hidden costs associated with insurers' prior authorization (PA) programs. Learning about the links between PA and absenteeism, care delays, treatment abandonment, and negative health outcomes can help employers evaluate the overall impact on their workforce. 

Apprenticeships – Get the Talent You Need Now!
09/10/2021 01:30 PM - 02:30 PM W314-316

Presenter:
Mary Wright, Manager, Apprenticeship Program, SHRM Foundation
Presenter:
Meghan Parrilla, VP, Global Early Careers - Apprenticeships, Aon

Over the last 18 months, HR professionals have seen many changes in the workforce – unfortunately, the elimination of the skills gap was not one of them.  With “The Great Resignation” happening across all occupations including HR, a significant emphasis both internally and externally on DE&I initiatives, and the growth in emerging occupations, HR professionals find themselves at a loss for how to get the best talent into their organizations.  Apprenticeships can be the answer to getting the talent you need now.  A cost-effective proven method for recruiting and retaining talent that delivers higher productivity, apprenticeships can be the answer for many occupations, in many industries, regardless of the size of the employer – including HR. Learn how this talent development system can work for you.     

Learning Outcomes:

  • Understand the basics of establishing an apprenticeship program.
  • Identify the costs and benefits of implementing an apprenticeship program.
  • How to communicate the program’s effectiveness internally.
  • Bust the myths of apprenticeships.
Remote Success: How My Team Beats Your Team in Their Pajamas
09/10/2021 01:30 PM - 02:30 PM W213-215
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Chris Dyer, Founder and CEO, PeopleG2
Workplace Application:
Attendees will learn strategies for effectively engaging and managing remote employees to drive successful business outcomes. 

Work used to be something done in offices. Today, it's done in coffeeshops, in co-working spaces and on couches across the world. Not only does remote work provide better work/life balance for employees, it can be highly beneficial to employers as well. Benefits include increased employee engagement, higher retention and lower operating costs. In a world where 76% of Millennials would prefer to have a job that pays less money if it offers flexible work, acquiring top talent is becoming more and more difficult without allowing employees virtual work options. As the CEO of a fully remote workforce with 26 full-time employees and 3,000 independent contractors, Chris Dyer has a deep understanding of the benefits and challenges that come with virtual teams. Chris attributes much of this success to creating a phenomenal virtual workforce where employees strive to do their best every single day. In this session, Chris shares secrets for a high-performance culture where virtual employees thrive.

Learning Objectives:

  • Learn how to develop a familial workplace culture where virtual employees feel emotionally connected and invested.
  • Learn how to build two-way trust and better communication between remote employees and managers.
  • Learn how to spot when certain job functions or employees are simply not compatible with remote work.
Results-focused Recognition for a Distributed Workforce
09/10/2021 01:30 PM - 02:30 PM W203-205

Presenter:
Jennifer LaFountain, Director of Talent Engagement & Inclusion, Southern New Hampshire University
Presenter:
Rachel Weeks, Head of Growth Marketing, Reward Gateway
Workplace Application:
Attendees will learn how to create a business case for a strategic recognition and reward program that connects, motivates and retains your best employees in today's hybrid workforce. 

Join us for an actionable session on how Southern New Hampshire University, a Great College to Work For for 13 years and the only university to receive this accolade every year since the award's inception, built the business case for a unified recognition program, selected a recognition and reward partner and leverages technology to connect, motivate and retain their hybrid workforce. Join Jennifer LaFountain, SNHU Director of Talent Engagement & Inclusion, as she shares her journey to design and launch a unified strategic recognition program across the university. Driven by their values, they designed the program with input from the employee base and continuous feedback from key stakeholders. They identified a partner who is aligned to their mission and values, while they listened to leaders and employees throughout the process to ensure the program is set-up to achieve maximum adoption and usage. Don't miss this enlightening presentation that will help you get your recognition and reward program up and running to achieve the employee engagement impact you desire.

Learning Objectives:

  • Develop the business case for a unified recognition program.
  • Create values-based recognition that drives the organization's mission.
  • Gain stakeholder consensus throughout the process.
  • Implement a program that leverages technology to connect a distributed workforce.
Shaping the Hiring Process in Small to Midsize Businesses
09/10/2021 01:30 PM - 02:30 PM W216-218
Competencies: Business (Behavioral), People (Technical)

Presenter:
Jodi Brandstetter, Chief, Talent Strategy, Lean Effective Talent Strategies LLC
Workplace Application:
Attendees will learn how to streamline recruitment and hiring processes to leverage scarce time for HR department of one practitioners. 

For an HR department of one, recruiting and hiring is a top priority, just like compensation, benefits, employee relations and everything else. Recruiting can take a lot of time and effort. Learn about daily to-dos that can help you streamline your recruitment process and automate areas to decrease the number of hours needed for recruitment and maintain a strong candidate recruitment and onboarding experience.

Learning Objectives:

  • Create a recruitment strategy that is streamlined and efficient.
  • Understand how technology can assist with automation in the recruitment process.
  • Employ effective time management to ensure you can recruit plus work on all other areas of HR.
The Tangled Web of Immigration, Employment Law, and Mergers and Acquisitions
09/10/2021 01:30 PM - 02:30 PM W224-225
Competencies: Business (Behavioral), Interpersonal (Behavioral), Workplace (Technical)

Presenter:
David S. Jones, Regional Managing Partner, Fisher Phillips
Workplace Application:
Attendees will learn how immigration law has potential ramifications for many other types of employment and corporate law. 

Explore immigration scenarios that highlight the intersection of immigration with other areas of law such as employment and M&A in this session with experts from each field who interact and discuss the best practices for various hypothetical scenarios involving, among other things, wage and hour audits; I-9 audits and compliance; and payback, expat and non-compete agreements.

Learning Objectives:

  • Learn how to avoid immigration-related discrimination in hiring.
  • Understand the effects of co-employment on employment visas and immigration compliance.
  • Learn how to identify and avoid immigration-related problems in corporate restructuring.
  • Learn best practices for internal and government audits.
The Uniformed Services Employment and Reemployment Rights Act (USERRA): What Matters in Protecting Our Service Members’ Employment Rights
09/10/2021 01:30 PM - 02:30 PM W222-223
Competencies: Workplace (Technical)

Presenter:
James Scheppard, State Director in Nevada, U.S. Department of Labor, Veterans’ Employment and Training Service (VETS)
Workplace Application:
Attendees will learn the specific rights reservists and other uniformed service members have under USERRA that protect their civilian employment. 

Participation in the uniformed services can create disruptions in civilian careers and employment. Those affected include the people performing such service, their employers, their fellow employees and their communities. USERRA encourages participation in the uniformed services by eliminating or minimizing these disruptions. The act provides for the prompt re-employment of individuals upon their completion of service; prohibits discrimination against people because of their service; and prohibits retaliation against people seeking protections under the act and anyone assisting people seeking protections, even if they lack status in the uniformed services.

Learning Objectives:

  • Gain a better understanding of USERRA so that you can answer USERRA-related questions and provide advice and counsel to employers.
  • Learn how to provide advice and counsel to veterans and uniformed service members as employees.
  • Learn the process for filing a USERRA complaint, the Veterans’ Employment & Training Service’s role in the investigation of such complaints, and the potential referral of such complaints to the Department of Justice or the Office of Special Counsel.
Candidates as Consumers: How to Optimize Your Recruiting Efforts to Attract Ideal Talent
09/10/2021 01:45 PM - 02:45 PM W317-319
Competencies: Business (Behavioral), People (Technical)

Presenter:
Thad Price, CEO, Talroo
Workplace Application:
Attendees will fine-tune their recruiting practices and maximize the return on their investment of time. 

A job posting does way more than just inform candidates of an opening. You need to attract specific candidates to your specific job. In this session, Thad Price discusses the new methods candidates are using to look for work, what they expect and how you can differentiate your organization from its competitors. He shares additional information on how you can get more for your budget with performance-based advertising and the best ways to measure your recruiting success—so you can turn up what works and turn down what doesn't.

Learning Objectives:

  • Gain a better understanding of your ideal candidates and where to find them.
  • Optimize campaigns to create better candidate experiences and conversion rates.
  • Identify the best metrics to measure recruiting performance.
Communicating Complex HR and Benefits Topics to a Distracted World
09/10/2021 01:45 PM - 02:45 PM W322-327
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Karl James Ahlrichs, SHRM-SCP, CSP, Senior Consultant, Gregory and Appel
Workplace Application:
Attendees will learn about a complete set of communication tools to adapt to the new world, with case studies to illustrate “next practices” and practical advice to make things work quickly and well. 

Practicing HR isn’t simple on a normal day, and a pandemic makes the job even more complex. We handle complicated people issues and are faced with multiple audiences with very short attention spans. In this fast-paced session, our speaker will outline HR and benefits communication issues on the horizon, and then share ways to get employee and new-hire buy-in using updated communication methods. Most importantly, we will discuss “next step” methods for communicating with a distributed workforce about open enrollment.
 

Learning Objectives:

  • Learn how to sell tough ideas to a distracted audience.
  • Learn how to use valid motivational theories to break through barriers.
  • Learn how to adjust your message and adapt technology to meet audience needs.
  • Learn how to consciously adjust your branding to the message you are communicating.
  • Recognize that individual departments have defined styles and communication dialects that must be respected.
Disrupt D&I: How to Show Up, Fix Flaws and Create Real Change
09/10/2021 01:45 PM - 02:45 PM W309-310
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Bob Lockett, Chief Diversity and Talent Officer, ADP
Presenter:
Martha Bird, Ph.D., Chief Business Anthropologist, ADP
Workplace Application:
Attendees will gain inspiration, motivation and best practices for thriving in the increasingly diverse future of work. 

Today, more than ever, companies must invest in sustainable DE&I programming that goes beyond a singular function. With the backdrop of the current climate, creating measurable change has become even more critical to organizational culture, productivity and long-term growth. Without inclusion, diversity can’t thrive. How can businesses create lasting change and sustained progress, especially during changing times? Led by ADP Chief Diversity and Talent Officer Bob Lockett, this session lays out key elements needed for diversity and inclusion to flourish. Attendees will learn ways to be active champions for change, ensure leaders are held accountable and engage allies to help design a more inclusive world of work.

Learning Objectives:

  • Understand the distinction between diversity and inclusion and how they are interconnected.
  • Identify barriers to inclusion and how to address them.
  • Learn how to create measures of accountability within leadership to enable greater success of DE&I initiatives.
  • Learn how to collaborate with diverse groups and allies to enable greater productivity and innovation.
  • Gain tangible tools to become part of the greater solution at any level.
Don’t Go It Alone! Leveraging Retirement Plan Partners to Meet Your Responsibilities and Save Yourself Time
09/10/2021 01:45 PM - 02:45 PM W311-313
Competencies: Business (Behavioral), Organization (Technical), Workplace (Technical)

Presenter:
Danielle Mahoney, VP of Human Resources and Training, Insight Credit Union
Presenter:
The Hon. Bradford P. Campbell, Partner, Faegre Drinker Biddle & Reath LLP
Presenter:
Brian Nickolenko, Senior Business Development Manager, Transamerica
Presenter:
Rich Rausser, CPC, QPA, QKA, Senior Vice President, Client Services , Pentegra
Moderator:
Kevin Mahoney, Managing Director, Senior Institutional Consultant, Raymond James
Workplace Application:
Attendees will learn what resources are available to help their organization engage with prudent experts to manage its retirement benefits plans. 

A panel discussion with professions representing a Retirement Plan Sponsor, Recordkeeper, Third Party 3(16) Administrator and ERISA Law Firm.  Learn about how these critical constituents work together to ensure a retirement plan sponsor’s fiduciary responsibilities are met. The added bonus – engaging with prudent experts is encouraged by ERISA and can give you the time to focus more on your business. In just 60 minutes you will attain some critical tips to get your retirement plan where it needs to be!

Learning Objectives: 

  • Learn how to fulfill your fiduciary responsibilities.
  • Understand what resources are available to outsource certain fiduciary functions.
  • Learn what is on the mind of the Department of Labor and their areas of focus for audits.
  • Hear directly from a plan sponsor about how to maximize relationships with retirement plan providers.
Technology Meets HR: Selecting and Justifying the Right Solution
09/10/2021 01:45 PM - 02:45 PM W228-233
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Joe Rotella, SHRM-SCP, Chief Marketing Officer, Delphia Consulting, LLC
Workplace Application:
Attendees will learn how to pick the right technical HR solution. 

Technology can help free you up from administrivia so you can focus on strategic goals. Joe Rotella will share a seven-step framework you can use to select the right technical solution. You will learn how to justify the investment to decision-makers by writing an effective business case, find out how to analyze the structure of a business case, explore your needs to support HR and discover why technology is important to HR. Finally, you will learn how to calculate ROI to support your business case.

Learning Objectives:

  • Understand a seven-step process for selecting an HR management system (HRMS).
  • Discover the components of a business case.
  • Learn how to apply three types of ROI calculations.
  • Learn how to calculate financial ROI of an HRMS implementation.
Leveraging Untapped Talent to Build Inclusive Workplaces, SHRM Foundation Initiatives
09/10/2021 01:50 PM - 02:10 PM Smart Stage
Type: Smart Stage

Presenter:
Elizabeth Kohm, Manager, Foundation Programs, SHRM Foundation

Learn how you can be a force for social change by learning about SHRM Foundation initiatives designed to build inclusive workplaces. These free tools and resources will help you build awareness and support the compelling business case to leverage untapped talent. 

Help! I Have California Employees on the Payroll. Now What?
09/10/2021 02:00 PM - 03:00 PM W303-306
Competencies: Leadership (Behavioral), Workplace (Technical)

Presenter:
Brenda S. Kasper, SHRM-SCP, SPHR-CA, Partner, Kasper & Frank LLP
Workplace Application:
Attendees will learn how to unlock potential in their workforce by ensuring wage and hour legal compliance and paying people properly.  

California is the world's sixth-largest economy, so odds are strong your organization will soon have a California employee who needs to be paid properly. This program demystifies California wage and hour law by identifying the essential legal rules that apply to a California employee at all stages of the employment life cycle. It provides a deep dive into California payroll and wage and hour rules, including distinguishing between wage rules for nonexempt and exempt employees; covers bonus, commission and final pay rules; discusses whether to pay nonexempt employees for de minimis time and the data that must be included on employee pay statements; and provides tips on how best to document pay decisions so you can defend employee claims made under the California Fair Pay Act.

Learning Objectives:

  • Learn how to comply with and enforce California wage and hour rules so you can effectively manage employees, reduce organization litigation risk and maximize employee engagement.
  • Understand how multistate employers can use ethical practice in determining how to comply with California wage and hour rules that may conflict with federal law and the laws of other states.
  • Learn how to audit the company's compliance with California wage and hour laws to ensure legal compliance and mitigate risk.
It’s Okay to be Human!! Proven Ways to Effectively Lead Your HR Role
09/10/2021 02:00 PM - 03:00 PM West Hall 3
Type: Mega Session
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Steve Browne, SHRM-SCP, SHRM Board Member, Chief People Officer, LaRosa's, Inc.
Workplace Application:
Attendees will learn proven ways to be yourself and an effective HR leader in your organization. 

Working with people can be challenging. It’s easy to become overwhelmed, burned out and become a person who goes through the motions in HR. However, that’s not who we should be – ever!! This session confronts the reality of where HR is in today’s organizations and where it should go. We start by being genuine humans ourselves. All. The. Time. You’ll learn proven ways to be yourself and be the leader you were meant to be as a business professional who happens to practice HR.

Learning Objectives:

  • Be Human Yourself – Learn how it’s safe to be yourself at work. In fact, it will set the model for your entire organization’s culture.
  • Getting Unstuck – Move from being stagnant to being proactive and ahead of the furious pace everyone experiences.
  • The C’s Have It – Start effectively working with the executives on purpose in showing them the value of a people-centric company.
  • Invest in Others – Develop relationships with employees at all levels of the organization by intentionally investing your time.
  • Define the Workflow – Learn how to effectively balance the mix of project-oriented work, employee relations situations and the constant push of daily HR work.
Landing Your Dream Job
09/10/2021 02:00 PM - 03:00 PM
Track: Student Track

Presenter:
Rebecca Rowe, SHRM-CP, Director of Human Resources, Behrens Manufacturing

Finding and obtaining a job while carrying a full school workload is not an easy task! This session, led by members of SHRM’s Young Professional Advisory Council (YPAC). A group of professionals that serves the interests of SHRM Young Professional members and provides guidance on building a community for the next generation of HR leadership through social media, membership and networking activities will provide participants with first-hand information on how to approach the current job market. Throughout the discussion, YPAC members will offer tips on job searching, applying, interviewing, and much more.

Learning Objectives:
•Learn how to navigate the job market and where to find jobs
•Identify what information makes your resume and cover letter stand out
•Discuss successful interviewing strategies

Negotiating Health Benefits 101
09/10/2021 02:00 PM - 03:00 PM W219-221
Competencies: Business (Behavioral), People (Technical)

Presenter:
Steve Watson, Founder #TrendBreakers | CFO | CHRO, TrendBreakers
Workplace Application:
Attendees will learn how to build health benefits plans that attract and retain employees while managing costs. 

As a CFO, CHRO and licensed benefits broker, Steve Watson knows each side of the conversation when it comes to creating benefits plans because he knows what's important to each party. In this session, Steve shares his passion for finding a better way to set up benefits plans with creative solutions that fight against the rigged system most employers have to wade through. Learn how to bend the cost curve without providing inferior health coverage, as well as the four core components to successfully negotiate benefits so your company can get the right care for the right price.

Learning Objectives:

  • Learn what is driving up medical premiums.
  • Learn how broker compensation works and how it can influence (for better or worse) the health plans that are being presented to you.
  • Learn the basics of fully insured and self-insured plans and what makes sense for each company.
  • Learn innovative ways companies are cutting costs while improving the quality of health benefits.
The Global Expedition to Attract and Engage Talent: Successful Total Rewards Strategies Around the World
09/10/2021 02:00 PM - 03:00 PM W208-210
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
John A. Rubino, CCP, CBP, GRP, WLCP, President, Rubino Consulting Services
Workplace Application:
Attendees will learn how best practices in total rewards vary around the world based on cultural, business and societal norms. 

It's apparent that there's an extensive and ongoing global expedition to seek out and engage talent. So what should organizations be doing with their total rewards strategies to attract, retain and motivate the superior employees they need? While there are a number of similarities in total rewards across country boundaries, there are also marked differences in various regions of the world—due primarily to nuances in cultural orientation, management style, and the interplay between the government and the private sector. In his informative and highly interactive presentation, John A. Rubino outlines the hottest global total rewards trends and actual practices.

Learning Objectives:

  • Understand the specific total rewards strategies practiced in various regions of the world and learn real-life examples from pragmatic case studies.
  • Learn the latest research data regarding global total rewards trends, segmented by world regions.
  • Develop a “global schematic” of total rewards perspectives, methodologies and approaches that are, and should be, practiced in the majority of premier organizations around the world.
Top 5 Priorities for an HR Department of One
09/10/2021 02:00 PM - 03:00 PM W206-207
Competencies: Business (Behavioral), Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Jennifer Currence, SHRM-SCP, MBA , CEO, WithIN Leadership
Workplace Application:
Attendees will learn the top five priorities for HR in small businesses and practical, inexpensive ways to address them. 

HR in small businesses is often pulled in so many different directions that it’s easy to lose sight of the new priorities facing our profession. Based on a survey of HR professionals at small businesses, this session brings to light the issues you face. Learn practical and strategic tools to address this year’s hot topics.

Learning Objectives:

  • Discuss the top five priorities (in order) facing HR in small businesses.
  • Hear why they are priorities, including changes in laws, business environments and economic drivers.
  • Receive practical and inexpensive (even free!) tools that you can use right away to address these top five priorities.
Book Signing at the SHRMStore with Jodi L. Brandstetter, Chris P. Dyer & Bill Erickson
09/10/2021 02:40 PM - 03:10 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

 

  • Jodi L. Brandstetter
  • Chris P. Dyer
  • Bill Erickson
Refreshment Break in Expo
09/10/2021 02:45 PM - 03:30 PM

​​​​​​​Indulge in some light refreshments and continue your networking game in the Expo.

Better Workplaces Challenge Cup Final Pitch Competition
09/10/2021 03:00 PM - 05:00 PM W307-308

COME GET A GLIMPSE OF THE FUTURE OF WORKPLACE TECH!

Watch the five final startups compete to be the champion of the first ever Better Workplaces Challenge Cup. Their final pitches will be made to a panel of judges, including Daymond John, award-winning entrepreneur and star of ABC’s Shark Tank, as well as an audience of investors, leading HR professionals, fellow innovators and the media.

Now more than ever we must inspire innovation to create better workplace technologies that solve for today’s most pressing challenges.

This is one competition you won’t want to miss!

Brain Bite Break: Setting Boundaries
09/10/2021 03:00 PM - 03:30 PM

Presenter:
Ryan Komori, Founder & CEO, Savor Lining
Presenter:
Ashlei Lien, LMFT, Clinical Founding Instructor, Savor Lining
Presenter:
Ian Roy, Partnerships & Production, Savor Lining

Gain an understanding of the 6 types of boundaries that can enhance your everyday life, and get real world practice in setting healthier boundaries. This 30-minute virtual mental fitness session for SHRM21 is hosted by Savor Lining

Innovative Employee Communications Strategies and Tools
09/10/2021 03:00 PM - 03:30 PM Strategies & Innovations Theatre

Presenter:
Kelli Duehning, Partner, Berry Appleman & Leiden LLP
Presenter:
Nassim Mahzoon, BAL Partner, Berry Appleman & Leiden LLP

Learn innovative tips and tools in employee communications from an award-winning immigration law firm and see the technology it has developed to help companies support employees through the immigration process. We hope to spark ideas on how you can use similar tech tools in your organization.

What Every HR Professional Should Know About Hybrid Remote Work
09/10/2021 03:00 PM - 03:30 PM HR Technology Theatre

Between the rise of remote work and a frenzied job market, HR professionals have more on their plates than ever. Learn what strategies and tools can help you streamline the employee journey and thrive in a hybrid remote workplace.

People Before Profit in International Transactions
09/10/2021 03:30 PM - 03:50 PM Smart Stage
Type: Smart Stage

Presenter:
JP Pruneau, Director, Strategic Partnerships
Workplace Application:
Kevin Burke will share the lesser-known solutions to the business challenges that present during international transactions to protect your people, and therefore your profits 

The bottom line never leaves our peripheral vision — but transitioning teams might. Our people can be overshadowed by other concerns during mergers and acquisitions, and this is negative not only for our conscience, but also our pockets.  

Experts have identified speed and transparency during employee transfers as a major influence on profitability. In fact, divestitures completed within 12 months of announcement delivered higher total returns to shareholders than those that took up to five years. So, how can this be done while prioritizing people over profit?  

Kevin Burke, Director of M&A, Private Equity, and Venture Capital at Globalization Partners will share the lesser-known solutions to these business challenges.

Curious attendees who join this talk will learn about: 

  • The stumbling blocks to rapid and successful transactions 
  • What sellers and buyers need to be wary of during M&A 
  • How companies can make employee transfers smoother for all involved 
A 10-Step Employee Engagement Roadmap for These Times
09/10/2021 03:45 PM - 04:45 PM W314-316
Competencies: Interpersonal (Behavioral), Organization (Technical)

Presenter:
Bob Kelleher, Author of Louder Than Words, and CEO, The Employee Engagement Group
Workplace Application:
Attendees will receive 10 practical steps to engage employees, while also learning how to make the business case to prioritize employee engagement. 

Are you seeing higher voluntary turnover? Are you struggling with retention? Do you want to be an employer of choice? Learn what successful companies do via best practices and case studies. Learn the latest engagement best practices in a session rich with multimedia, humor and takeaways.

Learning Objectives:

  • Create the business case that employee engagement is a business driver.
  • Connect one’s hiring to marketing efforts.
  • Create a culture of transparency, communication, accountability and measurement.
  • Hear new approaches to performance management.
  • Leverage empathy as a leadership driver.
A Strategic Approach to a Legally Compliant and Effective Background Screening Program
09/10/2021 03:45 PM - 04:45 PM W317-319
Competencies: Business (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Lester S. Rosen, Attorney & CEO, Employment Screening Resources (ESR)
Workplace Application:
Attendees will get updated on federal and state laws, lawsuits and regulations controlling pre-employment background checks and audit your current practices. 

To avoid bad hiring decisions, employers are utilizing pre-employment background screening as a risk management tool. However, background checks are increasingly subject to litigation including class actions, legislation and regulation. Employers need a strategy to comply with their due diligence obligations, the Fair Credit Reporting Act (FCRA), allegations of discrimination and 'Ban the Box' laws designed to give ex-offenders a Second Chance. This session will audit key areas of legal compliance to help employers hire the best while avoiding legal fallout.

Learning Objectives:

  • Learn how the Federal Fair Credit Reporting Act and similar state laws impact hiring.
  • Understand the impact of the EEOC guidance and 'Ban the Box' on the use of criminal records and the need to give ex-offenders a second chance.
  • Review the elements and defenses to negligent hiring lawsuits.
  • Understand the current explosion in class action lawsuits related to background checks.
  • How to audit your current practices for legal compliance and best practices.
Becoming a Strategic Leader, Thinker and Value-Adder: The Role HR Must Play in Organizational Strategy
09/10/2021 03:45 PM - 04:45 PM W208-210
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Richard Fagerlin, President, Peak Solutions, Inc.
Workplace Application:
Attendees will leave with confidence and tools to be more strategic leaders and thinkers, adding more value to their organizations immediately upon return from SHRM21. 

During this session, participants will receive tools, resources and practical examples of how to be a strategic leader. Strategy isn’t something that is relegated to the board and the C-suite. Every leader must be strategic—and not just within their department. The focus of this session is less about leading strategy for the HR department and more about how HR can drive strategic thinking and add value throughout the business. The idea is that functional leaders don’t need you to wear your HR hat when you are serving them—they need you to wear your operations, sales, marketing and executive hats. Only when HR leaders begin to think strategically, act strategically and execute strategically will they really bring the most value possible to their organizations.

Learning Objectives:

  • Determine what your real value is to your organization.
  • Find out what you might be doing that makes it difficult to do business with you and what you can do to fix that.
  • Be prepared to lead strategic planning and thinking sessions for the departments or groups that you serve.
  • Evaluate the readiness of your constituents to make real and lasting changes.
  • Apply an organizational health model to your efforts to determine areas of ailing and good health.
BIG Data: The Mystery, the Myth, the Magic
09/10/2021 03:45 PM - 04:45 PM W311-313
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Chas Fields, HCM Strategy Consultant, Ultimate Kronos Group
Presenter:
Teresa Smith, Senior HCM Strategic Advisor, UKG Incorporated
Workplace Application:
​​​​​​​Attendees will learn about the common ways big data is used, how it works to drive HR and business success, while maximizing insight to your organization. 

In the field of HR we often look at Big Data as a mystery.  It can be difficult to understand the components that make up Big Data, the impacts it contributes to an organization and how to use it.  Along with the mystery, some common myths about Big Data often prevents organizations from exploring or using it. The magic is using Big Data and leveraging it to your organization's advantage.

Learning Objectives:

  • Learn why understanding Big Data is the key to business success.
  • Define and understand the emotional impact Big Data has on employees, managers and leaders.
  • Explore the impact Big Data has on decision making across the organization.
  • Discover strategies to use Big Data, leading to organizational success.
I'm Still Standing: Rising Up with Resilient Leadership
09/10/2021 03:45 PM - 04:45 PM West Hall 3
Type: Mega Session
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Rachel Druckenmiller, Founder and CEO, Unmuted LLC
Workplace Application:
Attendees will learn how to use the neuroscience of leadership to help build resilience by retraining their brain, resetting their mindset and restoring connection. 

Burnout and overwhelm are more prevalent in HR than ever before. As the demands on HR professionals continue to increase, little has been done to equip them with the skills and tools they need to succeed. Working in HR can sometimes make you feel like a human punching bag, constantly getting knocked down by the responsibilities, expectations and pressures of your role and finding it hard to rise up again. In times of stress and rapid change, how can we show up more effectively and with greater resilience? What can we do to respond to adversity with confidence and courage so we can better navigate times of transition and respond in the face of uncertainty? In this session, you’ll learn how to take back control in an often out-of-control world. You’ll walk away feeling equipped and empowered to make meaning out of your challenges, approach the future with hope and strength, and build more resilient leadership in yourself and others.

Learning Objectives:

  • Uncover the four qualities followers need from leaders in times of crisis and uncertainty.
  • Discover practical, evidence-based strategies to reset your mindset and rewire your brain to reduce anxiety so you can perform at a higher level (plus react less and respond better).
  • Identify specific steps you can take to become more resilient by optimizing your emotional intelligence and activating your brain power and social network.
Redefining People Intelligence One Dot at a Time
09/10/2021 03:45 PM - 04:45 PM W203-205
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Jeff Taylor, Chief Customer Officer, Principles
Workplace Application:
Attendees will learn how people intelligence can transform organizational decision making. 

In this session, Jeff Taylor, GM and Chief Customer Officer of Principles, will highlight why people intelligence is critical to improving employee and team performance, turning colleagues into trusted coaches, and creating a culture of continuous development.

Get the people right, get the culture right.

By systematically collecting and sharing observations across an organization and collectively harnessing the insights in that data, you create a culture that enables individuals and teams to operate more effectively. With remote and hybrid work as our new reality, transforming employee connectivity and development is critical to company success. Explore the Principles approach and suite of tools that will help you collect and connect the Dots to improve organizational decision making with a focus on understanding your people, placing people in the right roles, assembling high performance teams, and reimagining employee reviews.

Jeff, the Founder of Monster.com and a lifetime entrepreneur, has emerged after 10 years inside the leading global macro investment firm Bridgewater Associates to bring this exciting innovation to market in partnership with Ray Dalio, one of the world's most successful investors, entrepreneurs, and bestselling author. To learn more about Principles, visit our website at: principlesco.com.

SHE-CESSION: Seizing the Moment to Lead Global Change for Women in the Workplace
09/10/2021 03:45 PM - 04:45 PM W322-327
Type: Mega Session
Competencies: Leadership (Behavioral), Workplace (Technical)

Presenter:
Emily M. Dickens, J.D., Chief of Staff, Head of Government Affairs & Corporate Secretary, SHRM
Presenter:
Susana Suarez Gonzalez, Ph.D., Executive Vice President, Chief Human Resources & Diversity & Inclusion Officer , International Flavors & Fragrances, Inc
Presenter:
Camille A. Olson, Partner, Seyfarth Shaw, LLP
Presenter:
Sean T. Sullivan, SHRM-SCP , Chief Human Resources Officer, SHRM

Women’s equal participation and leadership in business and politics is essential to a post-pandemic global economic recovery. Join international elected officials and business leaders to discuss why the current SHE-CESSION is NOT a “status quo moment” but an opportunity to seize the moment to create an inclusive and equitable world of work that works for all.

The DEI Debacle: Making the Case for Thoughtfully Paced and Sequenced Exclusion
09/10/2021 03:45 PM - 04:45 PM W303-306
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Nikki R. Lanier, JD, Adjunct Professor, University of Louisville MBA/HR
Workplace Application:
In no other American corporate construct do we celebrate effort over impact like in the context of DEI.  

Diversity, as a commitment vs compliance undertaking, hit the Fortune 500 stage in the early 1990s. Thereafter, around 2012, Inclusion entered the scene. Between 2012 and early 2020, most companies spent much of their precious resources debating such impactful imperatives like whether the “I” should precede the “D” in D&I and how much more broadly; beyond, race, gender, age, LGTBQ, Disability, marital status, region of birth, hair color, finger nail length, preferred dog breed and favorite ice cream flavor, they could define their diversity statement; ever careful to assure all are included and no one felt left out. Meanwhile, black employees were just hoping that the DEI work could just focus, for a while, on their particular plight. Can we just stop the bleeding caused by racism in work and treat the now infected wound? Many of us simply desired to just be able to say the words “racism” or “white people” and “black people” at work without fear of reprisal.

And then, in May of 2020, everything changed.

Corporations far and wide, yanked an “E” from the sky and affixed it right next to the D and the I and cemented it all with a “Black Lives Matter” banner on their websites. Further, many hired or promoted Diversity executives with fever pitch, allocated an extra $100,000 to their DEI budgets, signed pledges to do better with their black employee population and searched high and low for consultative engagements to help advance DEI strategies. Some of these organizations were operating entirely out of fear or a perfunctory obligation to appear sincerely invested in allyship and attracting, retaining and amplifying its black talent base. Some, on the other hand, were quite earnestly and committed.

What if neither motivation matters? What if the fundamental flaw in DEI is DEI itself?

Learning Objectives:

  • Hear why DEI MUST be a segmented, paced and sequenced to focus on the most marginalized and economically impactful population-black people.
  • Discuss how systems, staffing, cultural norms, compensation methodology, job structures and evaluation processes should all be examined for presumed prejudice and bias and then recast with the goal of assuring greater hiring and retention.
  • Learn how the browning of America and the realities around the “available” workforce after 2045 make a new  “macro economic” case for racial equity in the workplace. 
  • Discuss why this work requires a thorough understanding of your individual, corporate and communal beliefs, already in place, about black people. It all starts with your beliefs, then behaviors, then policies. 

 

Workforce 2030: Are You Ready?
09/10/2021 03:45 PM - 04:45 PM W309-310
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Attendees will review the most up-to-date data from the world’s leading companies and consultants on the trends affecting the workforce of the future. 

The world of work seemed to change overnight, along with the need for agile people leadership. Your company’s workforce can be the secret weapon to gaining a competitive advantage. However, for that to happen, HR must make decisions—today—to ensure your workforce is ready for the new world order. Are you solely focused on today’s challenges or do you know what it takes to get your workforce prepared for your company’s 2030 strategic objectives? Are you able to convince your C-suite what needs to be done now to set your company up for the future? If not, this session is for you.

Learning Objectives:

  • Hear the makeup of the 2030 global workforce and the impact on your current employee base.
  • Use gap, SWOT and fishbone analyses to determine where your company and employee base are in terms of 2030 readiness.
  • Lead the charge for embracing new technologies, including AI and other agile systems, to increase the employee and customer experience.
  • Learn how to shift managers to a performance model that empowers individuals to acquire valuable experiences, explore new roles and continually reinvent themselves.
  • Create an agile HR team where proactive (versus reactive) is the new norm to meet the expectations of the 2030 workforce.
Culture Is King: Laying a Strong ‘People Foundation’ for Business Success
09/10/2021 04:00 PM - 05:00 PM W213-215
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Theresa Hummel-Krallinger, President, High Five Performance, Inc.
Workplace Application:
Attendees will learn about the importance of employee engagement and how to achieve it.  

Even the best-laid strategy will fall short without a healthy workplace culture and strong employee engagement. Learn from the lived experiences of a senior organizational development leader on how to best assess, build and maintain the culture your organization needs to achieve—and exceed—its goals. Be inspired by a case study of an organization that went from having over 50% employee turnover and abysmal employee opinion survey results to winning state and local “Best Place to Work” honors. See firsthand how training and HR can be key drivers in shaping organizational culture and, ultimately, business results. 

Learning Objectives: 

  • Learn how to assess current culture and conduct conversations with senior leaders. 
  • Learn how to prepare and implement a plan that drives behaviors that lead to achieving business objectives. 
  • Understand how to collect meaningful metrics that demonstrate progress on the plan.
Don't Change Your Culture, Celebrate It
09/10/2021 04:00 PM - 05:00 PM W219-221
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
David S. Cohen, Founder and Contrarian Consultant, DS Cohen & Associates
Workplace Application:
​​​​​​​Attendees will gain a clear understanding of an organization's culture, resulting in improved decision-making & integration into people's practices, even when working from home. 

Culture change efforts have often failed more than they have been successful. Despite well-thought-out management change plans, employees resist a culture change. Understanding why is essential to understanding what to do to about it. As each new leader steps into the role and implements strategy and culture change, employees become confused about the right thing to do. Often the solution is examining what made the company successful in the first place and going back to the original roots of the culture. Celebrate the culture as a foundation for the strategy change.

This session will cover how you can teach new employees your culture, the decision-making process, and your organizational definition of right from wrong.

Learning Objectives:

•  How to create a shared understanding of company culture. 
•  Why you need to align strategy to the culture and not the other way around.
•  How to discover the authentic culture of your organization.
•  The impact of a strong culture on the Employee Experience.

Improving Organizational Communication Internally and Globally with Wajahat Ali
09/10/2021 04:00 PM - 05:00 PM W211-212
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Wajahat Ali, Author/Speaker
Presenter:
Nicholas DiPastena , Manager of Strategic Partnerships, Lyft
Presenter:
Maria Fernanda Lopez, Learning Officer, HRD Staff Learning, World Bank Group
Workplace Application:
Attendees will discover how improving employee communication skills can help them perform their jobs more effectively in-office and globally. 

Join celebrated Daily Beast columnist and political commentator Wajahat Ali as he explores techniques used by companies around the world to improve communication and help employees and independent contractors to better value other cultures. With panelists from Lyft and the World Bank Group, Ali delves into the methods that work to help improve employee and contractor communication and boost Diversity, Equity and Inclusion initiatives in the workplace, such as language learning programs. Don’t miss this opportunity to get critical insights from some of the world’s largest companies. 

Leveraging Technology to Attract, Mobilize and Manage Foreign Talent in Today’s Global Environment
09/10/2021 04:00 PM - 05:00 PM W222-223
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical)

Presenter:
Sara Herbek, Managing Partner, Global Immigration Associates
Presenter:
Mahi Inampudi, CTO & CPO, Envoy Global
Workplace Application:
Attendees will learn how to modernize global talent practices by integrating technology and data across global employment markets.  

Corporate immigration continues to lack transparency and predictability, and established technologies are limited to digitizing case workflow. But what if the latest advancements in technology could be leveraged to truly revolutionize global talent management? This session examines how organizations can bring the historically murky and anxiety-riddled immigration process into the modern era of intuitive and delightful user experience. 

Learning Objectives: 

  • Understand why technology is a must-have today when data privacy and security are not an afterthought. 
  • Examine how the latest cloud, predictive risk modeling and mobile technologies can help source, mobilize and manage foreign talent in a fast-changing world. 
  • Illustrate how technology can shift an immigration program’s mission from repetitive tasks to strategic value-adds to the organization. 
  • Demonstrate how innovative communication platforms, sophisticated compliance tools, machine learning and real-time global people analytics can be leveraged to create an amazing global people experience.
Maintaining Your SHRM-CP or SHRM-SCP -The Recertification Process
09/10/2021 04:00 PM - 04:20 PM Smart Stage
Type: Smart Stage

Presenter:
John Austin, Manager, Certification Relations, SHRM Certification

Gain a better understanding of the SHRM Recertification Process and learn how to effectively and efficiently maintain your SHRM-CP or SHRM-SCP Credential. You will hear from John Austin-Manager, Certification Relations who will give insight and ideas on actions you can take to recertify.

Stop, Collaborate and Listen! Mastering Strategic HR Through the Art of Collaboration
09/10/2021 04:00 PM - 05:00 PM W216-218
Track: Strategic HR
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Tina Marie Wohlfield, Founder and Chief People Strategist, TIMAWO, LLC
Workplace Application:
Attendees will learn how to move from isolationist to collaborative approaches to increase the desire for HR partnership among organizational stakeholders.  

HR has a reputation for being reclusive information hoarders and the department of "no." To effectively engage with organizational goals and initiatives as a strategic business partner, we must master the art of collaboration. HR business partners must learn how to effectively share knowledge, data and resources to better leverage internal relationships. Real collaboration highlights HR as a strategic resource, allowing us to change old perceptions. In this session, Tina Marie Wohlfield will share insights and lessons learned from the HR trenches on how leveraging the ability to listen and collaborate with internal business partners can help establish trust and credibility. You will learn techniques on how to better engage internal stakeholders through active listening, exhibiting organization/business acumen, and acting as a collaborator in practical and effective business solutions. 

Learning Objectives: 

  • Identify areas where HR can enhance internal/external relationships through collaboration. 
  • Review effective communication techniques.  
  • Identify ways to leverage business/industry acumen to establish and enhance internal and external relationships.
Student Loan Debt and How Employer Repayment Programs Can Help Employers and Employees
09/10/2021 04:00 PM - 05:00 PM W206-207
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Karen Gustin, Executive VP, Group Division, Ameritas to the SP
Workplace Application:
Attendees will learn how student loan repayment programs improve talent acquisition and retention. 

Student loan debt is a growing crisis, as is the difficulty of finding top employees. What if there were an employee benefit that could help solve both of these problems? Student loan repayment is a benefit that helps reduce employees' student loan debt and creates goodwill for your organization, which increases employee engagement and retention. It is also a great recruitment tool. Student loan repayment programs show that an organization cares about the financial well-being of its employees. It's a great way to support employees where they are financially today, and where they want to be in the future.

Learning Objectives:

  • Understand the benefits of employer-provided student loan paydown programs.
  • Learn about alternative programs that allow employees to choose whether an employer match goes toward student loan repayment, a retirement plan or a combination of both.
  • Know the budgetary impact of these plans on employers.
The Gift of Change – Letting Go of Exhaustion, Confusion and Anger to Find a New Beginning
09/10/2021 04:00 PM - 05:00 PM W228-233
Type: Mega Session
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Barbara Glanz, CSP, CPAE, President, Barbara Glanz Communications, Inc.
Workplace Application:
Attendees will acquire a better understanding of the change process, as well as learn about coping tools to work through transitions, ways to reframe their thinking and the ability to find the gifts in change. 

HR leaders need to learn how to thrive amid unrelenting change. The pandemic, job losses, working from home, home schooling, violent protests, devastating fires, hurricanes and floods, constantly changing technology, and the whole political scene are causing stress, overwhelming anxiety, fear and a lack of focus. This presentation helps people understand and navigate change in a powerful, productive and positive way so they can finally realize that “All change comes bearing gifts!”

Learning Objectives:

  • Understand that the change process unfolds in recognizable stages.
  • Identify what you must let go of to move forward to a new beginning.
  • Recognize that you can choose to be proactive rather than reactive in how you deal with change.
  • Learn new coping techniques for managing these transitions.
  • Realize that change always brings gifts.
The Global Assignment: An Overview of the Components to a Successful and Compliant Expat Assignment or transition to International Remote Working
09/10/2021 04:00 PM - 05:00 PM W224-225
Track: Global HR
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
William David Wright, Partner, Fisher & Phillips LLP
Workplace Application:
Attendees will receive a comprehensive overview of the various components necessary to achieve a compliant and successful expatriate assignment. 

This program will be primarily designed to address the special issues related to U.S. based employers sending employees abroad and/or accepting in-bound employees from abroad for assignments of at least 1 year or more. Topics such as social security and tax equalization issues, housing and relocation issues, employee benefits and compensation, contractual obligations, the application of local law and the overall best practices that should apply to handling globally mobile employees. The program will present practical examples to apply to the various concepts discussed.

Learning Objectives:

  • Provide an overview of the major best practice principals that should apply to an expatriate assignment.
  • Discuss the new trend related to working remotely, creating additional issues for employers with individuals who due to immigration reasons, the pandemic restrictions, or cost management efforts, are now working remotely in another country.
  • Highlight how many of the same issues that apply to expatriate assignments find their way to impact telework relationships as well.
Supporting You Through Your Certification Journey
09/10/2021 04:30 PM - 04:50 PM Smart Stage
Type: Smart Stage

Presenter:
Elizabeth Moore, SHRM-SCP , Vice President, Development , Holmes Corporation

Have you ever considered pursuing the SHRM-CP or SHRM-SCP certification?  Join us as we overview the journey to success: from committing to the decision, through studying based on your learning preferences, to successfully earning your designation. We’ll overview the value of the certification as well as share information about the SHRM Learning System as a study tool.

Book Signing at the SHRMStore with Bob Kelleher & Lester S. Rosen
09/10/2021 04:55 PM - 05:25 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

 

  • Bob Kelleher
  • Lester S. Rosen
South Carolina SHRM State Council
09/10/2021 05:00 PM - 06:00 PM Westgate Las Vegas Resort and Casino International Lobby Bar, 3000 Paradise Rd, Las Vegas, NV 89109
Type: Happy Hour

Happy “HR”! Come meet other HR professionals from South Carolina for an adult beverage at the most convenient hotel bar to the convention center before you hit the town for the evening!

We would love to have an idea of how many people to expect; please email tv@jjins.com to express interest. However, you are welcome regardless of emailing ahead.

When you arrive, you will receive a wristband to let the bartenders know your drinks are covered for that hour!

if you have questions, please email Teresa Vaughn at tv@jjins.com

Book Signing at the SHRMStore with Tina Marie Wohlfield
09/10/2021 05:10 PM - 05:40 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

 Featuring:

  • Tina Marie Wohlfield
HR Florida State Council
09/10/2021 05:30 PM - 07:30 PM Firefly, 3824 Paradise Road, Las Vegas, NV 89119
Type: Happy Hour

Join HR Florida and come for the fun, networking, drinks and appetizers. We are looking forward to seeing you in Las Vegas at SHRM21!

For more information, please follow the link: https://www.hrflorida.org/events/EventDetails.aspx?id=1538304&group=

Location:

Firefly

3824 Paradise Road

Las Vegas, NV 89119

Date: 9/10/21

Time: 5:30-7:30 pm

09/11/2021

Background Screening and Why You’re at Risk: More Challenges with ‘Ban the Box’ and FCRA Violations
09/11/2021 07:30 AM - 08:30 AM W213-215
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Debra Keller, President & Chief Compliance Officer , Total Insight Screening
Workplace Application:
Attendees will learn how to protect their organization by gaining a broad range of knowledge in key background screening areas and learning how to create compliance tools for the everyday HR workplace.  

This session hits on some of the most misunderstood and litigious topics still troubling employers today, such as “ban the box,” the EEOC’s not-so-new guidance and how it plays into the hiring process, applicant authorization forms (an extremely hot area of litigation against employers), the adverse action process, how your screening firm may put you in harm’s way, and more. It’s a must-attend session for all HR professionals who are responsible for talent management, recruiting, hiring, risk and compliance practices—and for all HR stakeholders in general. 

Learning Objectives: 

  • Learn new ways employers are at risk, including their own screening firm, class-action lawsuits and negligent hiring liability. 
  • Learn all the components of “ban the box” and how to be compliant: what it is, what it means, who has banned it, whether you can still ask about criminal history and what exemptions exist. 
  • Learn how to properly administer adverse action, still one of the most misunderstood and litigious areas of background screening. 
  • Learn how to create compliant applicant authorization forms, another key area of employer litigation. 
  • Understand the EEOC guidance of 2012 and how to prepare and conduct compliant individualized assessments. 
The Supreme Court Speaks. Are You Listening?
09/11/2021 07:30 AM - 08:30 AM W228-233
Competencies: Business (Behavioral), Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Joseph L. Beachboard, Managing Director, Ogletree Deakins
Workplace Application:
Attendees will learn about Supreme Court decisions that are shaping law and employment practices not only at the national level but also at the state and local levels. 

With each ruling, the Supreme Court of the United States is permanently shaping federal employment law principles. Recent and looming Supreme Court rulings on issues such as class arbitration, Title VII's exhaustive requirements and sexual orientation discrimination stand to bring significant changes to the workplace. This session examines these and other key employment law decisions from the last few terms with more than just a summary of the holdings. The facts of each case, the court's rationale, the long-term implications and, most important, how the decision will affect the employer community are analyzed in an interesting and entertaining fashion.

Learning Objectives:

  • Gain a thorough understanding of the most important labor and employment-related decisions from the highest U.S. court, and find out what you need to do to protect your organization from legal liability.
  • Hear an analysis of how the different justices tend to "line up" on key business issues and what that tells us about the future.
  • Learn practical applications you need to implement in your workplace policies and procedures.
Connect, Engage and Retain Your People through Recognition, Reward and Communications
09/11/2021 10:00 AM - 10:30 AM HR Solutions Theatre

Presenter:
Jonathan Burg, SVP Group Marketing, Www.rewardgateway.com
Presenter:
Erin DiVincenzo, Global Solutions Marketing, Www.rewardgateway.com

Organizations with an engaged workforce are better prepared to thrive. Join the employee engagement people to learn how to create an environment where employees feel connected, recognized and supported via access to tools that keep them informed and feeling appreciated. 

Info Booth
09/11/2021 07:00 AM - 05:30 PM South Lobby

The info booth is open to answer any questions and help you navigate your SHRM21 experience.

Registration and SHRMStore
09/11/2021 07:00 AM - 05:30 PM W102-109

If you haven’t already, swing by to pick up your badge and conference materials or shop at the SHRMStore.

Calculate Turnover Costs Like a CFO: Drive Bottom-Line Results
09/11/2021 07:30 AM - 08:30 AM W317-319
Competencies: Business (Behavioral), Organization (Technical)

Presenter:
Sherri A. Merbach, Managing Director, C-Suite Analytics
Workplace Application:
Attendees will learn how to align their HR strategies to the organization's strategies by building their business acumen skills. 

Is employee turnover impacting your organization's ability to grow, to provide exceptional customer service or just to get the work done without overtime costs? Are leaders frustrated by the churn of constant new hires? Then learn how to elevate HR by grabbing the attention of the C-suite with the calculation of your cost of employee turnover. Shift from being not only an HR leader but also a credible business leader who drives improved results. 

Learning Objectives: 

  • Improve your credibility as a business leader by talking the language of business dollars. 
  • Learn to place dollar values on turnover to move your CEO and CFO to take actions to improve them. 
  • Leverage a proven accountability approach that cuts turnover by 30% or more per year. 
Developing Greater Influence by Building Trust More Effectively
09/11/2021 07:30 AM - 08:30 AM W303-306
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Randy Anderson, Productivity Improvement Specialist, E3 Professional Trainers
Workplace Application:
Attendees will be equipped to build/rebuild trust effectively with your team. 

Without trust, your team will never reach peak performance.  This presentation will provide you with the framework necessary for cultivating and developing an atmosphere of personal and organizational trust. Whether you're conducting a new hire orientation, participating in a long-range planning discussion with your senior team or conversing with a client or vendor, these strategies will not only help you become more effective and influential at work, but in your personal life as well.

Learning Objectives:

  • Gain strategies to lessen the effects of a loss of trust and shorten the time it takes to repair damaged trust.
  • Explore three things that build or destroy trust: our actions, interactions, and reactions.
  • Discuss 5  'misses' that can cause trust to be damaged or lost, and how you can begin to rebuild it.

 

Gain a Competitive Advantage by Identifying and Developing Your High Potential Talent
09/11/2021 07:30 AM - 08:30 AM W208-210
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Julie Doyle, SHRM-SCP, Senior Consultant, HRC, Inc.
Presenter:
Jerri Hall, SHRM-SCP, Managing Principle, HRC Consulting Services
Workplace Application:
​​​​​​​Attendees will learn proven strategies to develop high potential talent, gain buy in and the practical steps to develop a program in your organization. 

The most daunting issues organizations say they face is talent scarcity and talent readiness.  Many organizations have implemented formal or informal talent development strategies; some with great results, and others with limited results.  This presentation will help you determine how to best identify, develop and retain your 'high-potentials' ('HiPo's'). Learn the key drivers of a successful program and how they differ from common practices today. Let us share with you results of the organizations we work with and an in-depth study of best practices to provide you with the tools and strategies to achieve great results.

Learning Objectives:

  • Identify how developing and retaining high-potential employees can create a competitive advantage.
  • Explore selection process design strategies to identify the RIGHT high-potentials.
  • Review proven strategies of a successful high-potential program.
  • Learn the key drivers of a successful program and the impact of COVID-19 and the future of work.
  • Develop a high potential program and overcome the biggest obstacles.
How To Prevent Your Employees from Suing Your Company: A Candid Conversation About What Leads Disgruntled Employees to Become Plaintiffs and What HR Can Do to Prevent this from Happening
09/11/2021 07:30 AM - 08:30 AM W307-310
Competencies: Business (Behavioral), Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Adam Rosenthal, Employment Law Partner, Sheppard Mullin Richter & Hampton, LLP
Workplace Application:
Attendees will gain valuable “behind the scenes” insights into why disgruntled employees are increasingly turning to litigation, along with practical measures HR professionals can implement throughout their organizations to avoid employment lawsuits, and be better prepared to defend themselves and the organization when litigation occurs.  

What is it that transforms unhappy employees into plaintiffs and what proactive measures can employers adopt to avoid expensive litigation?  In this session, Adam Rosenthal, an employment litigator and author of the recent book Managing Employees Without Fear: How To Follow the Law, Build a Positive Work Culture, and Avoid Getting Sued, will discuss the forces that turn employees into litigants and the concrete measures HR professionals can implement to train managers on how to prevent wasteful litigation.

Learning Objectives:

  • Better understand the internal and external forces which are causing more employees to turn to litigation to resolve workplace disputes.
  • Train leaders in identifying potential “red flags” and learn how to navigate around them to avoid litigation.
  • Learn a number of best practices and creative solutions when negotiating severance agreements with disgruntled employees. 
  • Learn how to best prepare their organization and leadership team for potential litigation, including proper documentation, securing relevant evidence, and communication to various stakeholders.  
It Pays to Get Sick in the U.S.: Mandated Paid-Sick-Leave Laws on the Rise in the Country
09/11/2021 07:30 AM - 08:30 AM W216-218
Competencies: Workplace (Technical)

Presenter:
Lauraine Bifulco, President, Vantaggio HR
Workplace Application:
Attendees will gain a better understanding current sick-leave laws, the complexity of multistate compliance and evolving trends. 

With almost 35 states, cities and counties having enacted mandatory paid-sick-leave laws in the U.S., HR’s job has gotten even harder—particularly in companies with multistate employees. HR professionals are increasingly confused about how to remain in compliance with the myriad of rules that are not consistent from one location to the next, while payroll professionals are pulling their hair out to get their systems programmed to handle the often complex accrual and record-keeping requirements. Join us for an interactive and lively discussion about how best to get in compliance in this ever-evolving area of HR.

Learning Objectives:

  • Hear a description of current paid-sick-leave laws.
  • Discuss the impact on vacation and PTO plans.
  • Learn how paid family leave programs differ from paid sick days.
  • Learn how to develop a blanket policy.
Life is (No Longer) A Highway: Work from Home Implications for Multistate Employers
09/11/2021 07:30 AM - 08:30 AM W311-313
Competencies: Leadership (Behavioral), Workplace (Technical)

Presenter:
Jamie R. Rich, Shareholder, Greenberg Traurig, LLP
Workplace Application:
​​​​​​​Attendees will learn the key issues to consider when developing a permanent Work From Home policy.  This session will help attendees spot and apply key issues. 

Many companies are implementing long-term or permanent Work From Home (WFH) policies in the wake of the COVID-19 pandemic. This provides a benefit to employees who no longer need to commute, but it raises multiple practical issues for multi-state employers:  Do we need a WFH policy and what should be included?  Can we apply the policy to some employees and not others?  What are best practices when supervising employees in multiple locations?  What are our wage and hour obligations, e.g., for expense reimbursement?  How do we deal with employee mobility?  Which state's wage and hour law applies if our offices are located in one state but employees live in a neighboring state?  What if an employee wants to move to a new city or state that is not proximate to our physical locations?

Learning Objectives:

  • Discover key provisions to include in your WFH policy.
  • Discuss employer considerations when not all employees will be eligible to WFH.
  • Review timekeeping and performance management issues.
  • Explore wage and hour issues.
  • Determine which state law will apply
Making the Connection: How to Successfully Align Performance Management with Total Cash Compensation
09/11/2021 07:30 AM - 08:30 AM W219-221
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
John A. Rubino, CCP, CBP, GRP, WLCP, President, Rubino Consulting Services
Workplace Application:
Attendees will learn how to effectively link pay and performance.  

Effectively evaluating and rewarding employee performance is the cornerstone of everything HR professionals and managers are expected to accomplish. However, many organizations are just not doing it right. The reasons are twofold: 1) lack of consistency in management thought and application throughout the organization, and 2) a disconnect between employee performance assessment and compensation rewards. In his interactive and entertaining session, John A. Rubino offers practical tools, tips and techniques that specifically address these two critical concerns, with an emphasis on how to implement the most effective mix of base and variable pay components.  

Learning Objectives: 

  • Learn the critical importance of successfully aligning performance management with total compensation and the ramifications of not effectively accomplishing this important task. 
  • Understand the primary reasons why this crucial alignment is not achieved in many organizations, as well as practical tools, tips and techniques to change that. 
  • Learn how to design and implement the most effective mix of base and variable pay components to achieve optimal motivational value. 
  • Learn how to design and implement a strategic employee performance assessment and reward methodology that successfully aligns performance management with total compensation by studying pragmatic, real-world examples. 
The Change Curve: Managing Uncertainty and Ambiguity Within Your Organization
09/11/2021 07:30 AM - 08:30 AM W322-327
Type: Mega Session
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Buddy Bush, Executive Director of Learning and Development, JB Training Solutions
Workplace Application:
Attendees will learn how to effectively lead change management initiatives.  

Change is constant, but it’s not always easy. Even when the change is needed, the transition can be difficult, frustrating and even immobilizing if it isn’t handled properly. As an HR practitioner, how do you encourage the C-suite to focus on the human experience of change, rather than just the financial implications? How do you lead your organization—and your people—forward confidently and assertively, all while keeping morale high along the way? Learn tactical coaching tips and insights on how to navigate the four stages of change to shape a culture of openness and acceptance. 

Learning Objectives: 

  • Identify the stages of change and manage the situation purposefully. 
  • Learn how to influence executives to be transparent and keep culture at the forefront of any change. 
  • Learn how to best lead during the different waves of change. 
  • Identify the tools needed to overcome resistance and manage difficult situations effectively and directly. 
  • Instill hope and confidence and champion a “we're in this together” attitude throughout the organization. 
Turn Off Worry, Turn on Resilience
09/11/2021 07:30 AM - 08:30 AM W314-316
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Marissa Afton, International Partner & Head of Global Accounts , Potential Project
Workplace Application:
Attendees will learn to help themselves and others reduce needless worry and enhance resilience, using simple yet effective techniques to train the mind. 

As 'business as usual' is disrupted, are you feeling less steady?  During challenging times, the mind can become hooked by obsessive thinking, helplessness and anxiety.  Fear narrows our field of vision, making it harder to see the bigger picture and possibilities. Learn how to build mental resilience by training our minds to be present, unhook from unconstructive thoughts, and rebalance after setbacks. Gain short-term strategies and a simple, long-term method for rewiring the brain to enhance resilience.

Learning Objectives:

  • Better manage anxiety and stress in challenging times.
  • Understand what resilience really is, and the mental qualities behind it.
  • Learn the neuroscience behind resilience.
  • Connect with others with greater compassion.
  • Rewire the brain for enhanced resilience using a simple mindfulness technique.
Unstoppable Teams: The 4 Essential Actions of High-Performance Leadership
09/11/2021 07:30 AM - 08:30 AM West Hall 3
Type: Mega Session
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Alden M. Mills, Executive Coach, CEO, Navy SEAL, Leadership Speaker, Alden Mills LLC
Workplace Application:
Attendees will learn why, without a focused, knowledgeable leader, a team is just a random collection of humans.  

Teams exist for one reason: to achieve results one person cannot achieve alone. Teams come together for a moment, for a project or indefinitely. They come together formally or informally, by mandate or through organizational hierarchy. They consist of like minds or combative ones. The situation is rarely perfect. How is a leader supposed to step up and set the team’s direction? How does an effective leader help the team find ways to value the hurdles along the way? How can a leader shape the team and make it unstoppable? In this session, Alden Mills will help us tap into the power of our human spirit and inspires us to go well beyond our perceived limits and help others to create their best-ever outcomes. 

Learning Objectives: 

  • Learn the 5 A’s (Aspire, Assume, Assess, Assure, Appreciate).  
  • Adapt CARE-based practices (Connect, Achieve, Respect, Empower). 
  • Recharge through inspiring stories that speak to the head as well as the heart. 
  • Learn how to teach others to build unstoppable teams. 
Book Signing at the SHRMStore with Alden M. Mills
09/11/2021 08:40 AM - 09:10 AM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

  • Alden M. Mills
General Session Pre-Show
09/11/2021 08:45 AM - 09:00 AM

Are you ready for Day Three? Get pumped up for the General Session during this live, pre-show entertainment.

General Session featuring SHRM President and CEO, Johnny C. Taylor, Jr., SHRM-SCP
09/11/2021 09:00 AM - 10:00 AM West Hall 4
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical), Workplace (Technical)

Presenter:
Johnny C. Taylor, Jr., SHRM-SCP, President and Chief Executive Officer, SHRM

Now more than ever, SHRM is here to help you shape the future of work. Get inspired during this General Session. More information to come.

How to Write Great OKRs?
09/11/2021 12:15 PM - 12:45 PM HR Technology Theatre

Presenter:
Bastin Gerald, CEO & Founder, Profit.co

Execution is everything. Two out of three initiatives fail due to poor execution. Learn the basics of OKRs, how OKRs should be structured and how to cascade your OKRs down to teams for exemplary execution while keeping your employees engaged. 

Coffee Break in Expo
09/11/2021 10:00 AM - 10:30 AM

​​​​​​Connect with more SHRM21 attendees over coffee or tea and light refreshments. Break the ice with questions like, “Where are you traveling from?” and “What is your favorite part of the conference so far?”

Expo Open
09/11/2021 10:00 AM - 02:00 PM

Don’t miss your last chance to engage face-to-face with a full range of products and services from leading HR business solutions. For a complete list of all participating companies, check out the Exhibitor & Sponsor Resource guide included in your conference bag or in the SHRM Events app.

Networking Peer Group Ideas Swap: Saturday - Arts & Entertainment
09/11/2021 10:00 AM - 11:00 AM

Presenter:
Greg Schwem, President, Comedy With a Byte

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Arts & Entertainment.

Networking Peer Group Ideas Swap: Saturday - Business & Finance
09/11/2021 10:00 AM - 11:00 AM

Presenter:
Theresa Hummel-Krallinger, President, High Five Performance, Inc.

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Business & Finance. 

Networking Peer Group Ideas Swap: Saturday - Education & Nonprofit
09/11/2021 10:00 AM - 11:00 AM

Presenter:
Dawn Kelley, SHRM-CP, Human Resources Manager, City of Modesto

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Education & Nonprofit.

Networking Peer Group Ideas Swap: Saturday - Government
09/11/2021 10:00 AM - 11:00 AM

Presenter:
Eric Ellis, President and CEO, Integrity Development Corporation

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Government.

Networking Peer Group Ideas Swap: Saturday - Health Care
09/11/2021 10:00 AM - 11:00 AM

Presenter:
Steve Garguilo, Partner, Cultivate

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Health Care. 

Networking Peer Group Ideas Swap: Saturday - Manufacturing & Construction
09/11/2021 10:00 AM - 11:00 AM

Presenter:
Jodi Brandstetter, Chief, Talent Strategy, Lean Effective Talent Strategies LLC

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Manufacturing & Construction.

Networking Peer Group Ideas Swap: Saturday - Other Specialized Industries
09/11/2021 10:00 AM - 11:00 AM

Presenter:
Lori Kleiman, SHRM-SCP, President, HR Topics

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Other Specialized Industries. 

Networking Peer Group Ideas Swap: Saturday - Professional Services
09/11/2021 10:00 AM - 11:00 AM

Presenter:
John A. Rubino, CCP, CBP, GRP, WLCP, President, Rubino Consulting Services

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Professional Services.

Networking Peer Group Ideas Swap: Saturday - Retail & Hospitality
09/11/2021 10:00 AM - 11:00 AM

Presenter:
Chas Fields, HCM Strategy Consultant, Ultimate Kronos Group

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Retail & Hospitality.

Networking Peer Group Ideas Swap: Saturday - Technology
09/11/2021 10:00 AM - 11:00 AM

Presenter:
Julie Dalton, Senior Director of Human Resources, Berry Appleman & Leiden LLP

Mix and mingle with the online SHRM21 community – select from one of ten different networking peer groups where you'll get to network and share best practices and ideas. In this informal gathering, get to know one another (including one of the conference speakers!), share your "aha" moments so far, troubleshoot real-life situations, connect on LinkedIn to further the discussion, and more.

This peer group focuses on Technology.

Virtual Expo Open
09/11/2021 10:00 AM - 04:00 PM

See why this is the largest HR solutions center in the world!  Connect with a dedicated online community of HR professionals and learn about the latest products and services from sponsors, exhbitors, and SHRM resources in the virtual Expo.

Why Income and Employment Verifications Matter
09/11/2021 10:00 AM - 10:30 AM HR Technology Theatre

Presenter:
Steve Schulz, Vice President, Employer Verification Services
Presenter:
John Alden, Senior Director, Alliances

Verifying income and employment is vital in today's economy.  Learn why over 1,000,000 employers and over 20 payroll partners utilize The Work Number to automate verifications.  This no-cost service delivers an accelerated decision process improving employees' opportunities for credit, loans, and government assistance.

Book Signing with Johnny C. Taylor, Jr., SHRM-SCP
09/11/2021 10:15 AM - 10:45 AM Outside of W4
Type: Book Signing

Get your book signed by SHRM President & CEO, Johnny C. Taylor, Jr., SHRM-SCP!

People Before Profit in International Transactions
09/11/2021 10:30 AM - 10:50 AM Smart Stage
Type: Smart Stage

Presenter:
JP Pruneau, Director, Strategic Partnerships
Workplace Application:
Kevin Burke will share the lesser-known solutions to the business challenges that present during international transactions to protect your people, and therefore your profits. 

The bottom line never leaves our peripheral vision — but transitioning teams might. Our people can be overshadowed by other concerns during mergers and acquisitions, and this is negative not only for our conscience, but also our pockets.  

Experts have identified speed and transparency during employee transfers as a major influence on profitability. In fact, divestitures completed within 12 months of announcement delivered higher total returns to shareholders than those that took up to five years. So, how can this be done while prioritizing people over profit?  

Kevin Burke, Director of M&A, Private Equity, and Venture Capital at Globalization Partners will share the lesser-known solutions to these business challenges.

Curious attendees who join this talk will learn about: 

  • The stumbling blocks to rapid and successful transactions 
  • What sellers and buyers need to be wary of during M&A 
  • How companies can make employee transfers smoother for all involved 
Are You an HR Pro in California or have Operations in California?  Give Us 20 Minutes and We Might Make Your 2022 Easier!
09/11/2021 11:00 AM - 11:20 AM Smart Stage
Type: Smart Stage

Presenter:
Jon Decoteau, SHRM-SCP, Division Director - West, SHRM
Presenter:
Trisha Zulic, SHRM-SCP, Director, Human Resources, Business Ops and Strategy, WSA Distributing, Inc.
Presenter:
Amber Clayton, SHRM-SCP, Director, Knowledge Center, SHRM
Presenter:
Gina Ayllon, CAE, Executive Director, Northern California Operations, SHRM

Does operating in California make your pulse quicken? Our panel will share where to get the latest updates on CA workplace practices, local HR communities, legislation and obtain the tools and information you need straight from your CA focused SHRM team.  Relax, it’s all going to be OK, SHRM has you covered. 

Book Signing at the SHRMStore with Ms. Opal Lee
09/11/2021 11:00 AM - 11:30 AM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

  • Ms. Opal Lee
Boosting Engagement and Belonging in the Hybrid Workplace
09/11/2021 11:00 AM - 12:00 PM
Competencies: Leadership (Behavioral), People (Technical)

Presenter:
Mara Notafonzo, CPP, CPM, Vice President, Total Rewards , CAA Club Group
Presenter:
Dana Soubra, BSc, CIP, Vice President, Claims & Distribution, CAA Club Group
Moderator:
David Stott, Senior Strategic Advisor, Solutions Consulting, Workhuman

As the trend of employees leaving organizations grows in 2021, business leaders need to reflect and determine ways to retain talent and promote a sense of community.  Workhuman data shows that there is a direct correlation with high employee retention and gratitude or recognition – employees who give and receive recognition are 2.6x less likely to leave. CAA is using Applause, its peer-to-peer recognition program to promote a sense of belonging and reduce turnover.    

Thank You to Our Sponsor: Workhuman

Brave New World: State Data Privacy Laws and the Workplace
09/11/2021 11:00 AM - 12:00 PM W317-319
Competencies: Business (Behavioral), Workplace (Technical)

Presenter:
Kelly Dobbs Bunting, Shareholder, Greenberg Traurig, LLP
Workplace Application:
Attendees will learn why protecting employee data is as important as protecting customer data.  

A number of states have now passed personal data protection laws that directly impact what HR can and cannot do with employee information. Learn about the new state laws and pending legislation that affect every employer dealing with employee data, and the best practices to implement to create and maintain compliance. 

Learning Objectives: 

  • Learn what privacy laws exist now and what legislation is on the horizon. 
  • Understand how to comply with the law while still obtaining and maintaining necessary employee information. 
  • Learn how to implement best practices to protect both the employee and the organization. 
Cognitive Conversations: Leave Laws and Mental Health—Doing It Right
09/11/2021 11:00 AM - 12:00 PM W208-210
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Louis Richard Lessig, SHRM-SCP, Partner, Brown & Connery, LLP
Workplace Application:
Attendees will gain a better understanding of leave laws and their impact on mental health. 

Do you feel stressed? Is someone you know having difficulty dealing with certain emotional situations? Do you have employees who look perfectly fine but assert a mental illness? For years, mental illness was the silent issue that employers never discussed. Then the COVID-19 pandemic struck, and, in the midst of lockdowns and unprecedented actions by governments around the globe, mental health emerged as a concern that employers could no longer avoid. In this timely session, we will explore the ADA, the FMLA and related leave laws that impact mental health issues in the workplace, including how to properly address potential concerns. We’ll even review a case or two and provide best practices for the non-medically trained professionals in every organization, providing attendees with a path to consider when evaluating their own cognitive conversations.

Learning Objectives:

  • Hear the latest impactful court decisions in employment leave law.
  • Learn how mental health evaluations will change the manner in which HR conducts itself.
  • Discuss the portions of the ADA, the FMLA and related leave laws that impact mental health.
Having ‘the Talk’: Conversations About Race at Work
09/11/2021 11:00 AM - 12:00 PM W314-316
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Dethra Giles, CEO, ExecuPrep
Workplace Application:
Attendees will learn why it is time to take ‘the talk’ about race at work from conversation to action. 

Remember when “the talk” was the conversation parents had with their children? Now, many organizations, HR professionals and company leaders are trying to figure out how to have a different talk—“the talk” about race at work. This interactive session shows how to move from words to action. Participants will work in smaller groups to bring the session to life. Under the direction and guidance of our speaker, participants will learn and practice as they are taken from theory to application to action. Attendees will discuss race with colleagues and get real-time feedback on their grasp of the concepts and their efforts to “not offend.” This is the most uncomfortable yet most fulfilling and life-changing session many participants will attend.

Learning Objectives:

  • Learn how to navigate tough conversations around race.
  • Understand your own racial bias and its impact.
  • Hear how to distinguish between biased people and biased systems.
  • Understand your role in taking “the talk” from conversations to commitment to companywide outcomes.
Secrets for Scaling HR for Your Small Business
09/11/2021 11:00 AM - 12:00 PM W311-313
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Brandon Seigel, President, Wellness Works Management Partners
Workplace Application:
Attendees will learn how to redefine the role of HR in a small business.  

HR is a strategic vehicle that can help small businesses to optimize efficiency in operations while empowering a people-oriented culture that transforms the way an organization operates. In this interactive, fun and informative session, attendees will learn new strategies to transform HR from a department of one into a strategic role by scaling their department, the operations of the small business and the overall growth of the organization to new levels. This will be an action-packed workshop utilizing real case studies on how the speaker has transformed small businesses by redefining the role of HR in entrepreneurship. Each attendee will walk away with at least three new strategies for elevating their impact in scaling small businesses through an HR lens of opportunity. 

Learning Objectives: 

  • Identify why most small businesses are failing today. 
  • Identify the role HR plays in redefining operations and systems in today’s small-business environment. 
  • Identify key metrics that HR can implement to transform accountability and scalability in today’s business environment. 
  • Identify why HR is misunderstood and how to get a seat at the table with an entrepreneur. 
  • Learn three secrets to building a small-business team with a big-business vision. 
The Inversity Solution
09/11/2021 11:00 AM - 12:00 PM West Hall 3
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Karith Foster, Humorist, Speaker

Now more than ever it is time for Inversity- a revolutionary, highly effective and transformational way to address Diversity, Equity and Inclusion. Within the constructs of Inversity everyone is included and acknowledged with the understanding that this isn't hard work, it's heart work- connecting the heart and mind. Rooted in positive psychology, neuroscience and the tenets of great leaders like Dr. Martin Luther King Jr. Inversity endeavors to promote the brave spaces in professional environments where people C.A.R.E. by evoking Conscious Empathy, Active Listening, Responsible Reactions and Environmental Awareness. Inversity's C.A.R.E. principles superbly align with SHRM's Better WorkPlaces, Better World philosophy while removing the shame, guilt, and politics around a "right and wrong" way to speak or think about diversity.

Top Recruiting Trends & Tactics for the Year Ahead
09/11/2021 11:00 AM - 12:00 PM W222-223
Competencies: Business (Behavioral), Interpersonal (Behavioral)

Presenter:
Tony Lee, Vice President, Editorial, Society for Human Resource Management (SHRM)
Workplace Application:
Explore how new recruiting strategies are reshaping the competition for talent 

Virtual hiring and onboarding are quickly becoming the new normal for many employers in the age of COVID-19. Learning how to balance recruiting for key positions while potentially reducing employment in other areas is also critical. Tony will share stories and lessons learned from working in this new reality, as well as other cutting-edge talent acquisition strategies for the year ahead. 

Learning Objectives:

  • Hear proven, effective virtual recruiting strategies and advice on how to implement these new ideas.
  • Find out which new technologies are worth investing in to help you connect with critical talent.
  • Learn branding techniques that will help your company stand out from your competitors.
Follow Me™: How to Grow Yourself and Your People
09/11/2021 11:15 AM - 12:15 PM W322-327
Type: Mega Session
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Steve Gilliland, CSP, CPAE, Best-Selling Author and Speaker, Steve Gilliland, Inc.
Workplace Application:
Attendees will gain leadership skills to help them retain great employees and grow a remarkable culture. 

Fewer than half of today’s employees believe that their companies deserve their loyalty. Unfortunately, leaders too often confuse profits with purpose and disregard the principles that drive people. This workshop shows the process of developing exceptional leaders and retaining great employees. No matter where you are on the leadership ladder, Follow Me™ will show that great cultures are intentional and that they are cultivated by people who are engaging and transparent and who maintain a style of communication that is frequent, authentic and deep. Employees of great companies see themselves as being part of a greater mission, something that goes beyond pure revenue and profits. This distinctive session will provide a fresh vision of the leader you can be and will identify the knowledge, skills and attributes necessary to grow yourself and your people.

Learning Objectives:

  • Learn the styles, mindsets, differentiators and essentials of a leader who drives culture.
  • Gain an understanding of the types of conflict and the barriers to conflict resolution that exist, get tips for constructive conflict management, and learn how to assertively confront people.
  • Learn the blind spots to problem-solving, four steps to consider when problem-solving and the essentials to problem-solving.
  • Learn why people resist change, keys to leading through change, and do’s and don’ts for administering change.

 

From Manager to Miyagi: 4 Techniques to Coach Your Employees to Greatness
09/11/2021 11:15 AM - 12:15 PM W228-233
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
Attendees will learn four proven techniques every HR professional needs in their toolbox to coach and engage employees. 

“The answer is only important if you ask the right question.” —Mr. Miyagi, “The Karate Kid”

Can you recall the last time you met with an employee to discuss their career development? Development shouldn’t stall during the pandemic. However, sometimes it’s challenging for leaders to highlight employee development when also tasked with managing employee performance and hitting KPIs. In this captivating session, we demystify the role of a coach and introduce four proven techniques to help you become a better coach and mentor to your employees. You’ll leave with a firm understanding of how you can improve productivity, morale and employee development.

Learning Objectives:

  • Develop a coaching ritual to boost employee growth.
  • Create a strong foundation before coaching even begins.
  • Identify the right time to coach.
  • Ask thought-provoking questions instead of just providing answers.
  • Motivate and engage individuals with effective coaching strategies.
Shifting Healthcare Forward: Building & Optimizing Smarter Self-Funded Health Plans
09/11/2021 11:15 AM - 12:15 PM W213-215
Competencies: Business (Behavioral), People (Technical)

Presenter:
Keith Lemer, CEO, WellNet Healthcare
Presenter:
Chris Ourisman, CEO, Ourisman Automotive
Presenter:
John Augustine, SVP Business Development, WellNet Healthcare
Workplace Application:
Attendees will hear how C-Suites are fixing healthcare for their people: Leveraging a Change-Management Journey for smarter self-funded health plans. 

Join active SHRM members, Chris Ourisman, CEO of Ourisman Automotive, a top 50 Automotive News auto dealer and Keith Lemer, CEO of WellNet Healthcare, a national leader in fixing the unaffordable healthcare mess.

Learning Objectives:

• Learn the strategic way to shift to self-funding- at your own pace – with a change-management journey built for optimization.
• Hear the inside track of what the C-Suite wants in a group health insurance plan today and the path to build true cost-savings for a healthier workforce while continuing to elevate the HR position at the executive table.
• Meet employer executives who share their own pain points around traditional health plans and how they built smarter self-funded health plans for better employee experiences.

Gain exclusive insight on:

• The biggest challenges from moving to self-insured – and how to overcome them.
• Top reasons why employers stay fully insured – and how to shift with a 3-to-5-year strategy.
• The controversial data keeping the C-Suite in the dark- nearly 90% of broker/consultants acknowledge the long-term benefits of self-funded insurance and do not feel that working with large insurance carriers is in the best interest of employer groups.
• Why Ourisman Automotive finally decided to self-insure & what they learned after 2 years – Uncomfortable with the painstaking mediocrity of the traditional annual renewal process, CEO Chris Ourisman discovered that (going beyond just the structural cost-savings) proved a key enabler to a long-term healthcare strategy with access to data, flexible plan design and control.

SHRM’s IED Council: Developing an IED Council for Your Organization
09/11/2021 11:15 AM - 12:15 PM W219-221
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Mary Cheddie, SHRM-SCP, Divisional Director, East , SHRM
Presenter:
Gennady Babankov, J.D., Manager, Exchange Visitor Program, SHRM

Presented by members of the SHRM IED Council, learn how SHRM developed an internal IED Council, how it works, metrics, and what you may do to create one for your organization. 

Learning Objectives:

  • Learn why an organization with a robust IED program also needs a IED Council. 
  • Discuss the IED Council membership criteria and member selection.
  • Review the IED Council structure and responsibilities.
  • Hear how the IED Council fits within SHRM’s other IED initiatives.
  • Moving forward: the future goals of SHRM’s IED Council and how the work is measured.

 

The T.E.N.: An Innovative Approach to Solving Organizational Problems While Developing Leaders
09/11/2021 11:15 AM - 12:15 PM W307-310
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Tamarah D. Brownlee, Regional Vice President of Human Resources, Indiana University Health
Workplace Application:
Attendees will learn how to address organizational problems and enhance the learning environment by developing leaders through experiential learning. 

Our speaker will share an alternative, evidence-based change and innovation model set up to engage leaders in a unique development experience. This model is meant to enhance the learning organization and resolve difficult organizational problems, including first-year turnover, as well as safety and quality issues within the organization.

Learning Objectives:

  • Understand the primary features of an evidenced-based, innovative, dual-operating change model.
  • Learn how to strategically incorporate leader development into daily operational tasks, unlike typical in-place assignments.
  • Learn the difference between crisis leadership and change leadership and the latter’s importance during a crisis.
  • Identify the importance and value of measuring outcomes.
Unlocking the Full Potential of Financial Wellness Benefits
09/11/2021 11:15 AM - 12:15 PM W203-205
Competencies: Business (Behavioral)

Presenter:
Rodney Bolden , Vice President, Financial Wellness, Morgan Stanley at Work
Presenter:
Marissa Lewis, Vice President, Financial Wellness, Morgan Stanley at Work
Presenter:
Ragan Decker, Ph.D., Senior Researcher, Strategic Research Initiatives, SHRM
Workplace Application:
Attendees joining this session will learn about the results of the SHRM and Morgan Stanley at Work Financial Wellness survey; the importance of building financial resiliency and how financial wellness resources benefit companies.  

If recent events have taught us anything, it is that life comes at you fast and you must be prepared to weather the changes. For many Americans, the pandemic has created a greater understanding and appreciation of the need to build financial resiliency. To better understand how financial wellness needs have evolved during the current crisis, Morgan Stanley at Work partnered with SHRM to conduct the first Financial Wellness survey of HR professionals, working Americans, un-employed Americans and which included detailed segmentation of the results along various key demographics. Join us as we dive into the results and examine the future of workplace financial wellness benefits and how these resources help both your company and your employees.

Attendees will learn about:
• The current state of financial well-being in America.
• The impact of financial well-being on mental health.
• The need for personalization of financial wellness benefits.
• Potential areas of disconnect between what employees want in a financial wellness program vs what employers are currently offering.

 

 

A Year of Change: What Federal Contractors Can Expect from OFCCP in 2021
09/11/2021 11:30 AM - 12:30 PM W224-225
Competencies: Business (Behavioral), Workplace (Technical)

Presenter:
Beth Ronnenburg, President, Berkshire Associates
Workplace Application:
Attendees will receive practical recommendations for managing EEO/affirmative action compliance at their workplace. 

Over the last year, we have survived a pandemic, a presidential election and an economic downturn—all of which were underscored by ongoing social upheaval and calls for systemic change. In this context, OFCCP has adapted its regulatory processes to address the shifting landscape. During this session, Berkshire Associates’ Director of Regulatory Affairs Lynn Clements will identify OFCCP’s current enforcement priorities, share lessons learned from recent OFCCP compliance reviews, and offer insight into real-world EEO and affirmative action compliance and risk management strategies.

Learning Objectives:

  • Learn the most recent OFCCP regulatory and enforcement initiatives.
  • Learn how to proactively meet OFCCP compliance obligations by understanding how the OFCCP performs compliance reviews.
  • Hear effective strategies for remaining compliant with OFCCP requirements and managing risk.
  • Hear how to leverage OFCCP’s mission to be transparent and more collaborative, and the resources available to support federal contractor compliance.
ANOTHER Intermittent FMLA Request!
09/11/2021 11:30 AM - 12:30 PM W216-218
Competencies: Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Karen A. Young, SHRM-SCP, Founder and President, HR Resolutions
Workplace Application:
Attendees will learn how to respond to requests for intermittent FMLA leave. 

It seems like we receive an FMLA request almost every day. Continuous leaves are, generally, simple to deal with and very straight-forward; it's hard to "fake" appendicitis. Managing intermittent FMLA leave, on the other hand, can be more difficult. This session is designed to help HR practitioners become more skilled in reviewing the tools we have at our disposal to remain compliant and minimize potential abuse of the system.

Learning Objectives:

  • Learn to distinguish among the alphabet soup of leave programs.
  • Learn to stay compliant and effectively manage intermittent FMLA leave.
  • Ease your anxiety over intermittent leave requests.
  • Obtain a checklist for intermittent leave management.
Jump Start the Workforce and Your Career!
09/11/2021 11:30 AM - 11:50 AM Smart Stage
Type: Smart Stage

Presenter:
Dianna Sporcic, Field Services Director, SHRM

This is it. This is your opportunity to reshape the future of work and rebuild America’s economy. But to get there, you need research, resources and training. All the things that are needed now more than ever by HR professionals and all the things that are available with a SHRM and Chapter membership.

The Resignation Tsunami: What You Need to Know
09/11/2021 11:30 AM - 12:30 PM W206-207
Competencies: Business (Behavioral), People (Technical)

Presenter:
Alexander Alonso, Ph.D., SHRM-SCP, Chief Knowledge Officer, SHRM

Throughout COVID-19, many employers were forced to lay-off or furlough employees to keep their businesses afloat. In a turn of events, many employers are now experiencing a wave of voluntary departures and resignations in what SHRM is calling a “resignation tsunami.” To learn more about this recent development, SHRM surveyed working Americans, executives, people managers, and HR professionals to understand why Americans are leaving or thinking about leaving their jobs as well as how employers are responding. Alex Alonso, Ph.D., SHRM’s Chief Knowledge Officer will share the results of this research and discuss what your organization can do to prepare.

Learning Objectives:

  • Understand the resignation tsunami.
  • Learn why Americans are leaving or planning to leave their jobs.
  • Identify the business functions experiencing the most turnover.
  • Discover the recruitment and retention strategies employers are implementing in response to the resignation tsunami.
The Six Keys to Confident Change Management
09/11/2021 11:30 AM - 12:30 PM W303-306
Track: Strategic HR
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical), People (Technical)

Presenter:
Robert Bogue, President, Thor Projects
Workplace Application:
Attendees will learn the six keys to confidently manage change within their organization. 

Organizations of all sizes are in a period of turmoil and transition, making effective change management more important than ever. With all the conflicting advice and change models out there, it can sometimes be hard to determine what’s important and what isn’t. This session makes the complicated simple by giving you the six keys you need to open the doors to change. The Six Keys to Confident Change Management draws from decades of experience across numerous disciplines, from psychology and neurology to systems thinking and beyond. Whether you’re doing a process improvement or reimagining your entire organization through digital transformation, you’ll learn the keys you need to be confident and successful with any change you’re trying to accomplish.

Learning Objectives:

  • Identify the six key factors that lead to change success
  • Recognize threats to change success
  • Assess change readiness
Lunch Service
09/11/2021 11:45 AM - 01:30 PM

​​​​​​​Meet and mingle over lunch with new and familiar people. Open to all full conference registrants. Boxed lunches will be served until 1:30pm.

Book Signing at the SHRMStore with Karith Foster
09/11/2021 12:10 PM - 12:40 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

  • Karith Foster

 

Workplace Wellness & Safety: Covid-19 Update & Mitigation Best Practices
09/11/2021 12:15 PM - 12:45 PM Strategies & Innovations Theatre

Presenter:
Dr. Deborah Birx, Former White House Coronavirus Task Force Coordinator, ActivePure

Join Dr. Deborah Birx, former White House Coronavirus Task Force Coordinator and the government's top official in the battle against global HIV/AIDS, for a COVID-19 update and discussion of mitigation best practices, including smart investments in air purification technologies.

Book Signing at the SHRMStore with Steve Gilliland, CSP, CPAE
09/11/2021 12:25 PM - 12:55 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

  • Steve Gilliland, CSP, CPAE

 

CANCELLED: Answering Your Questions About Technology – The Workplace Tech Community
09/11/2021 12:30 PM - 12:50 PM Smart Stage
Type: Smart Stage

Presenter:
Jennifer Kroll, Sr. Specialist, Workplace Innovation Catalyst, SHRMLabs , SHRM

Now more than ever, technology is an important part of the job for HR Professionals…but that wasn’t part of most of your plans when you decided to work with PEOPLE…

Sometimes technology can seem like it’s “in the way” of you doing your “real job”, and for some, technology is new and scary.

We’re here to help!

In this session, Jennifer Kroll will share how SHRM is planning to help all HR Professionals understand and find the right technology for their situation.

The Workplace Tech Community will be THE place for HR Professionals to go to learn about, collaborate, and engage with each other about how to make technology work for THEM. We’re excited to help solve your problems, make your life easier and help you get to your next goal – come and find out how YOU can help us build something amazing – TOGETHER!

Networking Experience: Play a Multiplayer JEOPARDY!® Game - Mixed Decades Pop Culture - Game One with Mark Gindick
09/11/2021 12:30 PM - 01:15 PM

Presenter:

A fun, virtual networking experience like no other. Enjoy a break from the day and impress your colleagues with your knowledge at our live multiplayer “mixed decades” pop culture JEOPARDY!® game hosted by entertainer, Mark Gindick. The 1st, 2nd, and 3rd place winners on the leaderboard will be awarded Amazon gift cards. Play it conservative on the Daily Double or go big on the Final JEOPARDY! clue. However you play, you’ll be sure to have a great time and experience how games can engage your team. All you’ll need is a computer, tablet, or phone and to use an internet browser to participate in this session. Chrome is the recommended browser but Edge, Firefox, Safari, and Opera are supported. Internet Explorer is not supported.

Space is limited--only the first 300 attendees can play. If space has reached max capacity, check out Game Two from 1:15 -2:00 p.m. PT on Saturday, September 11, 2021 immediately after this session.

Brought to you by The Game Agency

Book Signing at the SHRMStore with Robert Bogue
09/11/2021 12:40 PM - 01:10 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

  • Robert Bogue

 

Developing the Next Generation of HR Professional: Career Insights from SHRM’s Executive Team
09/11/2021 12:45 PM - 01:30 PM W303-306
Track: Student Track

Presenter:
Mike Aitken, Senior Vice President of Membership, SHRM
Presenter:
James L. Banks, Jr., General Counsel, SHRM
Presenter:
Sean T. Sullivan, SHRM-SCP , Chief Human Resources Officer, SHRM
Moderator:
Wendi Safstrom, Executive Director, SHRM Foundation

Workplace Application:
•Participants will gain first-hand knowledge on advancing their career in HR and perspective on some of the new tools that SHRM is offering to assist with their HR career.

General Description:
In this session, SHRM Foundation Executive Director, Wendi Safstrom, will host a panel of her colleagues on the SHRM Executive Leadership team. The panel will present to SHRM’s emerging professionalsabout the importance of the HR profession and what students can do to prepare themselves as the next generation of HR leaders. Additionally, the panel will be answering audience questions as it relates to human resources, their careers, the future or HR, and so much more.

Learning Objectives:
•Discussthe future state of Human Resources
•Determine best practices for preparing for your career
•Learn about the careers of some of SHRM’s Executive Leadership Team
•Explore next steps for your professional career

Is a Remote Workforce Putting Your Company in Jeopardy?
09/11/2021 01:00 PM - 01:20 PM Smart Stage
Type: Smart Stage

Presenter:
Workplace Application:
Darren Ramskov will offer the two most important aspects that companies looking to protect their IP, their teams, and their data must review - discover tips you can implement today. 

Have you enforced new policies, implemented new contracts, and updated your knowledge of employment law for remote teams this year? If not, you could be leaving the door wide open to legal action, fines, data breaches, and even loss of your invaluable intellectual property (IP). As soon as any of your teams begin working remotely, you need to put new protections in place. Similarly, if any of your employees relocated long-term, there are regulations to control their employment and your team needs to learn the ins-and-outs of remote employment. 

Joan Groleau offers a guide to companies looking to protect their IP, their teams, and their data. Discover tips you can implement today, inside and outside the HR team, that will avoid any major headaches or profitability loss before it’s too late. 

Attendees will discover: 

  • The risks companies leave themselves open to when operating wholly or partially remotely. 
  • Tips you can implement today, inside and outside the HR team, to avoid major headaches or profitability loss before it’s too late.  
  • Best practices for drafting remote work policies and integrating new recruits compliantly.
Networking Experience: Play a Multiplayer JEOPARDY!® Game - Nostalgic Fun and Games - Game Two with Patrick Pizzolorusso
09/11/2021 01:15 PM - 02:00 PM

In case you missed the first game, we're hosting a second game!

A fun, virtual networking experience like no other. Enjoy a break from the day and impress your colleagues with your knowledge at our live multiplayer “Nostalgic Fun and Games” JEOPARDY!® game hosted by entertainer, Patrick Pizzolorusso. The 1st, 2nd, and 3rd place winners on the leaderboard will be awarded Amazon gift cards. Play it conservative on the Daily Double or go big on the Final JEOPARDY! clue. However you play, you’ll be sure to have a great time and experience how games can engage your team. All you’ll need is a computer, tablet, or phone and to use an internet browser to participate in this session. Chrome is the recommended browser but Edge, Firefox, Safari, and Opera are supported. Internet Explorer is not supported.

Space is limited--only the first 300 attendees can play.

Brought to you by The Game Agency.

Brain Bite Break: The Art of Self-Care
09/11/2021 01:30 PM - 02:00 PM

Presenter:
Ryan Komori, Founder & CEO, Savor Lining
Presenter:
Ashlei Lien, LMFT, Clinical Founding Instructor, Savor Lining
Presenter:
Ian Roy, Partnerships & Production, Savor Lining

Gain an understanding of the benefits of self-care and the various strategies with which you can implement it into your own life. Then join attendees in actually creating your own self-care assessments and actionable routines. This 30-minute virtual mental fitness
session for SHRM21 is hosted by Savor Lining.

Grand Prize Drawing in Expo
09/11/2021 01:45 PM - 02:00 PM

Win a trip for two to the SHRM 2022 Annual Conference & Exposition!  By completing the entry form, you are also entered for a chance to win either the $500, $1,000 or $5,000 Grand Prizes.

7 Things To Know About On-Demand Pay
09/11/2021 02:00 PM - 03:00 PM
Competencies: Business Acumen

Presenter:
Justin Hill, Vice President of HR, Parking Management Company
Presenter:
Ann Sizemore, Vice President of HR, Captain D's
Presenter:
Jeanniey Walden, Chief Innovation & Marketing Officer , DailyPay
Presenter:
Barbie Winterbottom, CEO, The Business of HR

The right on-demand pay solution can be a game-changer for your company, because it’s proven to reduce turnover, boost hiring and increase employee engagement.  Join us for a crash course in this highly sought after benefit that, if done right, can be a huge win for both employees and employers.

Learning Objectives:

  • What on-demand pay is … and what on-demand pay isn’t - how to steer clear of harmful payday loan business models
  • How to identify the optimum on-demand business model for your business
  • How having the right on-demand pay structure is imperative. When done right, it can have a profoundly positive impact on recruiting and employee retention, saving companies millions in turnover costs
  • The implementation and ongoing employer and employee costs associated with on-demand pay
  • The role that an on-demand-pay provider plays in your employee financial wellness program

Thank You to Our Sponsor: Daily Pay

Inclusion, Equity, and Diversity Council: A Bottom-up Approach to Building an Inclusive Workplace Culture
09/11/2021 02:00 PM - 02:20 PM Smart Stage
Type: Smart Stage
Competencies: Business (Behavioral), Workplace (Technical)

Presenter:
Mary Cheddie, SHRM-SCP, Divisional Director, East , SHRM
Presenter:
Gennady Babankov, J.D., Manager, Exchange Visitor Program, SHRM
Workplace Application:
Advance your organization’s culture and empower employees by having an internal Inclusion, Equity, and Diversity Council.  

Presented by members of SHRM IED Council.

Learning Objectives:

  • Discuss why your organization needs a IED Council.
  • Discover the role, structure, and membership of a successful IED Council.
  • Hear sample IED Council responsibilities.
  • Learn how the IED Council fits within the organization’s IED efforts.
  • Discuss what IED Council success looks like.
Celebrate the Chaos! 4 Steps to an Exhilarating and Empowered HR Department of One
09/11/2021 02:15 PM - 03:15 PM W211-212
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Lori Kleiman, SHRM-SCP, President, HR Topics
Workplace Application:
Attendees will learn how to balance priorities while getting all the work done. 

It’s challenging to be strategically engaged when the executive team expects you to have CHRO depth of knowledge, employees want answers to their questions now, finance wants benefits bills yesterday and operations needs new candidates. HR departments of one are saddled with administrative tasks, but they want to participate at a more strategic level. How do you meet the needs of all your internal customers, create innovative new programs and still get your job done? Learn tips from a former solo practitioner, small-business owner and expert. Obtain practical, real-world advice to get control of your day and shine in the HR function by exploring various solutions that are appropriate for small business and within reach of participants. Through connections we will make during the session, the days of going it alone will be over.

Learning Objectives:

  • Determine the strategic position of HR in your organization.
  • Evaluate priorities to get results.
  • Make connections throughout the organization and leadership team.
  • Explore external relationships and opportunities that will impact your function.
  • Consider your goals for your career and the HR department.
  • Embrace technology to ease the administrative burden.
Cross-Border Conundrums: Examining Workplace Investigations in the United States and Abroad
09/11/2021 02:15 PM - 03:15 PM W206-207
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Bonnie Puckett, Shareholder, Ogletree Deakins
Presenter:
Carson Burnham, Shareholder and Founding Chair of the Cross-Border Practice Group, Ogletree Deakins
Workplace Application:
Attendees will learn how conducting investigations in the U.S. as well as in other countries and across borders brings additional challenges from culture and compliance standpoints. 

Conducting an investigation correctly and with sensitivity is more important than ever, both in a national and global context. In-house counsel and HR professionals must know the legal framework in the country at issue, as well as key cultural considerations. Our speaker will provide an overview of the do’s and don’ts when conducting workplace investigations, including critical topics like the timing of the investigation, who to involve, and procedures for making sure the investigation is legally sound and culturally appropriate—no matter where it’s being conducted.

Learning Objectives:

  • Hear how investigations in the workplace may vary depending on the country where they are conducted.
  • Learn how investigators must not only get to the truth, but also navigate conflicting cultural norms and values, language barriers and differing local laws.
  • Discover the unique investigation conundrums that may arise, and how your organization can ensure each investigation is both legally sound and culturally appropriate.
Earning Your SHRM-CP or SHRM-SCP: Tips for Testing
09/11/2021 02:15 PM - 03:15 PM W311-313
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Nancy A. Woolever, MAIS, SHRM-SCP, Vice President, Certification Operations, SHRM
Workplace Application:
Attendees will get up to speed on SHRM certification and learn helpful tips for taking the exam. 

Are you motivated and ready to take your career to the next level? Show employers you have the HR expertise and competencies needed to drive organizational success by earning your SHRM-CP or SHRM-SCP credential—the only HR certification anchored in behavioral competencies and backed by SHRM’s nearly 70 years of expertise in the industry. This session benefits anyone with an interest in learning what motivates HR professionals to pursue a SHRM credential, planning to apply for a SHRM credential, or already scheduled to sit for the SHRM-CP or SHRM-SCP exam. Our speaker will cover the practical basics of the SHRM certification exams and provide an opportunity to test-drive your readiness by answering sample questions.

Learning Objectives:

  • Determine which exam is right for you.
  • Gain best practices for studying.
  • Get tips and tools to put you on the path to success.
International Hiring and Cost Control that Will Make Your CFO Happy
09/11/2021 02:15 PM - 03:15 PM W222-223
Track: Global HR
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
John Mazzone, VP of Finance, Globalization Partners
Workplace Application:
Attendees will learn about the benefits of expanding globally and strategies for hiring internationally. 

For many companies, expanding internationally has become less of an option and more of an imperative. With 85% of global GDP existing outside the U.S., expanding internationally is a strategic move involving new markets, revenue streams and hopefully an increased return on investment. But while global expansion offers tremendous opportunities, it can also be fraught with challenges—especially if you're unaccustomed to navigating the legal, regulatory and cultural terrain in a new country. Come to this session to learn how you can smooth the path to grow globally, hire internationally, control costs and get the green light from your CFO.

Learning Objectives:

  • Understand which risks represent the largest barriers to expansion into new countries.
  • Know how to meet the challenges of international expansion in order to tap into the international talent pool and support your company's global growth.
  • Learn how the Global Employer of Record model works.
Redeeming Feedback for Good: Shift Your Culture, Grow Your People
09/11/2021 02:15 PM - 03:15 PM W228-233
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Tamra Chandler, Principal, Ernst & Young LLP
Presenter:
Laura Grealish , Senior Manager | People Advisory Services, Ernst & Young LLP
Workplace Application:
Attendees will learn strategies to create a true culture of feedback in their organizations. 

Why should organizations invest in fixing feedback now? Because feedback is their most powerful tool to engage people, build healthy cultures and drive collective performance. Join us to improve your feedback skills; learn how to shift your feedback culture; and help your people navigate these turbulent times by increasing their ability to seek, offer and receive feedback in ways that increase trust, drive growth and improve performance.

Learning Objectives:

  • Understand your own feedback narratives and reflect on how they shape your feedback conversations and organizational culture.
  • Learn the ingredients for creating a true culture of feedback to optimize organizational performance by applying your new definition of feedback.
  • Address and ease your own feedback anxiety with science-based mind/body hacks, increasing your capacity to make connections that engender trust and support constructive feedback.
  • Lay a new foundation for fixing feedback and optimize your role as a seeker, extender and receiver of feedback.
  • Practice using a simple conversational feedback model and leave ready to start a movement to fix feedback in your organization.
Solving Difficult Decisions – Ethics and Critical Thinking in a “New Abnormal
09/11/2021 02:15 PM - 03:15 PM W224-225
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Karl James Ahlrichs, SHRM-SCP, CSP, Senior Consultant, Gregory and Appel
Workplace Application:
Attendees will review current ethical standards, discuss how to screen new hires for Integrity, and finally how to build these new viewpoints into our organizations.  

As we emerge from pandemic we need to update our understanding of the role Ethics plays in the HR community, and realize the impact Integrity will have on the sustainability of our organizations.  In this fast-paced session, Karl J. Ahlrichs, SHRM-SCP, SPHR offers multiple viewpoints on ethics and leadership and shares the skills you will need to maintain sustainability.

We will cover new ethical challenges and how they apply to the workplace of the near future, and advanced methods for training others in these issues.  We will begin with fresh data on the metrics that really matter, which will lead us to significant ethical challenges on the horizon.  All of this will be mapped on top of a brief review of some fundamental economic data and the client service framework that HR Professionals will be operating in.

Learning Objectives:

  • The shifting world of ethics, metrics, and how organizational effectiveness is measured
  • Trends in ethics, with evidence of what the recent focus on organizational integrity has produced
  • A review of ethical standards in HR
  • An understanding of where the new attitudes on Ethics and Integrity are coming from
  • How to leverage advanced adult learning methods to teach Ethics and build a sustainable high performing culture.
The $100 Billion Problem*: The Employer's Critical Role in Substance Use Disorder Awareness, Prevention and Recovery; and the High Costs Associated.
09/11/2021 02:15 PM - 03:15 PM W203-205

Presenter:
Brandee Izquierdo, Executive Director, SAFE Project
Presenter:
Stacy Meyr, Vice President Payor Relations, Athletico
Presenter:
Jeff Horwitz, Chief Operating Officer, SAFE Project
Workplace Application:
Attendees will learn about resources and programs to help prevent addiction, and support recovery. Learn from leading companies with innovative programs and services that help prevent substance use disorders and overdose and support employees in recovery 

Substance abuse has been exponentially rising, especially during the recent COVID-19 pandemic, and employers are quickly realizing the monumental impact drug abuse and misuse has in the workplace. Between lost productivity, healthcare costs, short-term and long-term disability coverage, and criminal justice fees, the total economic burden is estimated to be close to $100 billion. In this session, you will learn about resources and programs to help prevent addiction, and support recovery. Learn from leading companies with innovative programs and services that help prevent substance use disorders and overdose and support employees in recovery.

Substance use growth and the effect on the workforce - Causes for substance use (addiction; mental health challenges, etc.) - Post-pandemic pressures (life changes; return to work in person or hybrid; kids back to school) - Addressing challenges include substance use (prevention and recovery support)

SOURCE: AJMC (American Journal of Managed Care), October 2020

Transforming Culture, Transforming Values
09/11/2021 02:15 PM - 03:15 PM W208-210
Track: Culture
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Kate Gebo, Executive Vice President, HR and Labor Relations, United Airlines
Workplace Application:
Attendees will learn how a major employer built a foundation of trust and empowerment by reimagining culture and engagement.  

Transforming your business begins with your employees. Employees are one of your greatest resources and allies in transforming the culture and values of your company. With 90,000 employees across the globe, United Airlines has been on a multiyear journey to transform its company culture. This session elaborates on the key moments and ongoing initiatives that helped United solidify its values and create a trusting and empowering environment so its employees could serve customers more effectively.

Learning Objectives:

  • Learn how to implement a company-wide cultural transformation that starts with regaining employee trust, redefining collective values and cultivating an engaged, empowered workforce.
  • Learn how to integrate core values, integrity and accountability throughout all organizational and business practices.
  • Learn how to leverage employees as one of your greatest resources and allies in building a diverse and inclusive culture at your company—while understanding that there is always a need for continuous investment in those employees.
Wired to Connect: The Neuroscience of High-Performing Teams
09/11/2021 02:15 PM - 03:15 PM W314-316
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Britt Andreatta, CEO, 7th Mind Company
Workplace Application:
Attendees will gain new strategies for intentionally building high-performing teams across all functions of their organizations. 

Approximately 90% of today’s workers say they spend one-third to one-half of each day working in teams, yet 86% of executives cite lack of effective teamwork as the source of workplace failures. Recent discoveries in neuroscience provide key principles for maximizing the brain’s capacity to work effectively in teams and create psychological safety, a cornerstone of the best teams. Participants will leave this interactive session with new strategies for creating high-performing teams across all functions of their organizations.

Learning Objectives:

  • Learn how certain brain structures are activated when we work in groups and teams.
  • Discover how you can help your talent work most effectively in teams, enhancing collaboration and engagement.
  • Explore how metrics of inclusion and psychological safety are crucial for high-performing teams.
  • Identify ways to intentionally increase the effectiveness of all teams in your organization, including your own.
7 Steps to Creating Bulletproof Documentation
09/11/2021 02:30 PM - 03:30 PM W322-327
Type: Mega Session
Competencies: Business (Behavioral), Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Allison West, Esq., SHRM-SCP, AWI-CH, Principal, Employment Practices Specialists
Workplace Application:
Attendees will learn how to properly document conversations and experiences. 

You hear it from your legal counsel all the time: document, document, document. But in reality, they never teach you or your managers how to effectively transcribe verbal coaching, counseling or disciplinary conversations into solid documentation. Learn the seven steps to creating “bulletproof” documentation, along with words to avoid, red flags for discrimination, and the benefits and hazards of electronic documentation. Walk away with a usable framework and tips for perfecting your documentation practices.

Learning Objectives:

  • Learn how to document expectations, policy violations, performance issues and consequences.
  • Learn how to properly document an employee's incident explanation and action plan.
  • Understand which words and phrases to avoid when documenting.
  • Learn about documentation disasters that create liability.
Are You Clocked Out? 4 Keys to Know if Your HR Career Fulfills You
09/11/2021 02:30 PM - 03:30 PM W307-310
Competencies: Leadership (Behavioral)

Presenter:
Raymond Lee, CEO, Careerminds Group Inc
Workplace Application:
Attendees will learn how to develop key behaviors that drive your HR career in a positive direction. 

Every HR professional during his or her professional career will ask the questions, 'Am I truly fulfilled by my HR role?' and 'Am I growing in a way to one day reach my full potential?' While these are big, personal questions, they're common and natural for anyone to have at various stages of their careers. Depending on the answer, the next question is how or when to initiate a change, what would that change look like, and what's the roadmap you will take?   This dynamic session will focus on a new career framework recently published by SHRM in a new book titled 'Clocking Out,' which highlights four career success principles -- agility, mindset, trust and choice -- you can use every day that will directly impact your HR career and any other career path you decide to take. You will also learn how to develop key behaviors that drive your career decisions in a positive direction.

Learning Objectives:

  • Develop a framework for making solid career decisions that foster learning and growing from those decisions.
  • Develop a 'growth mindset' to learn and grow through experience, risk-taking and application.
  • Be agile and how to recognize when to pivot and change course if something in your life and career is not working out.
  • Trust the process and recognize you may not know the outcomes of your critical choices and career decisions.

 

California Revolution: The New Developments That Have Changed the Workplace
09/11/2021 02:30 PM - 03:30 PM W216-218
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical), Workplace (Technical)

Presenter:
Jonathan A. Siegel, Partner, Jackson Lewis, LLP
Workplace Application:
Attendees will learn about and be prepared to respond to key new developments in California workplace law. 

The pandemic has reshaped the workplace as we know it, but California went even further. California has made significant changes to workplace law, presenting new hurdles for employers. This session will focus on preparing employers of all sizes to face the California revolution in workplace law. Our speaker will also address key trends in workplace law litigation—and what is happening on the front lines.

Learning Objectives:

  • Hear about critical new legislation and cases impacting leave management.
  • Discuss new wage and hour changes that could lead to the next wave of class actions.
  • Learn how to redesign the workplace while confronting the California revolution.
Employee Benefits During a Pandemic: Results from SHRM’s 2020 Employee Benefits Survey
09/11/2021 02:30 PM - 03:30 PM W213-215
Competencies: Business (Behavioral), People (Technical)

Presenter:
Alexander Alonso, Ph.D., SHRM-SCP, Chief Knowledge Officer, SHRM

SHRM's annual Benefits Survey, conducted during the COVID-19 pandemic in 2020, reveals the many ways employers adjusted their benefits offerings to employees because of factors like cost-cutting, higher health risks, and remote work. Alex Alonso, Ph.D., SHRM’s Chief Knowledge Officer, shares the results of the results of the 2020 benefits survey of over 2,500 HR professionals and explores how the pandemic forced organizations to adjust their offered benefits, and how they used benefits to address ever-critical employee and family needs. Join this session to discover which benefits are on the rise as you prepare for your organization’s open enrollment for the year ahead.

It’s On Us: How Leader Intervention Shapes Workplace Culture and Drives Inclusion
09/11/2021 02:30 PM - 03:30 PM W3
Type: Mega Session
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), Workplace (Technical)

Presenter:
Elizabeth Bille, JD, SHRM-SCP, Senior Vice President, Workplace Culture, EVERFI
Presenter:
Jesse Bridges, SVP, Diversity, Equity, and Inclusion, EVERFI
Workplace Application:
Attendees will learn how to ensure that leaders can effectively intervene in situations with potential harassment, ethics or safety implications to reduce risk and improve culture. 

Much has been written about the need to train employees in bystander intervention, equipping them with the skills to speak up and take action if they see harassment, safety or ethics violations at work. HR and other organizational leaders are also witnesses to these culture failures but often feel ill-equipped to speak up, particularly when the perpetrator is one of their colleagues, superiors or clients. In this session, we will explore how HR and company leaders play a unique and critical role in shaping workplace culture and stopping workplace misconduct, how bystander intervention skills are a fundamental leadership competency, and how leaders can overcome personal barriers and biases that may inhibit them from speaking up when they see pending harm.

Learning Objectives:

  • Understand the data about attitudes, misperceptions and barriers related to bystander intervention from empirical research and surveys on nationally implemented harassment and discrimination prevention programs.
  • Learn how leaders can mitigate the effect of their personal biases and other impediments to being an effective ally and help stop concerning behavior at work.
  • Learn actionable steps for developing the leadership competency of bystander intervention for ourselves and the leaders with whom we work.
Second Chance: The HR Perspective on Hiring People with Criminal Records
09/11/2021 02:30 PM - 03:30 PM W219-221
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Jeffrey Korzenik, Author and Economist, Fifth Third Bank
Workplace Application:
Attendees will understand the components of successful “second chance” hiring, be able to create buy-in and overcome objections from stakeholders, and be able to explore whether this is appropriate for their organizations. 

The current labor shortage is not going away, forcing employers to reexamine their talent strategies. More and more employers are considering the “Getting Talent Bank to Work” opportunity of second chance hiring, the employment of people with criminal records.  As big as the upside is, this is also an area that presents unique challenges for HR professionals.  This session will provide critical knowledge that allow attendees to explore whether this is a fit for their organizations and to ensure that any implementation is successful.

Learning Objectives:

  • Understand and be able to communicate the business case for “second chance” hiring.
  • Learn to overcome objections and create buy-in with company stakeholders.
  • Understand the optimal processes for second chance hiring.
  • Understand intermediate steps that can allow HR teams and stakeholders the chance to assess whether second chance hiring is a fit.
The Use of Criminal Records in Hiring: Land Mines and Opportunities for Employers
09/11/2021 02:30 PM - 03:30 PM W303-306
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Lester S. Rosen, Attorney & CEO, Employment Screening Resources (ESR)
Workplace Application:
Attendees will receive updated insights on compliance issues in using criminal records in hiring, as well as the need to provide people with criminal records a second chance. 

To avoid bad hiring decisions and lawsuits due to negligent hiring, employers often utilize criminal-record checks. However, HR professionals need to understand the complexities involved in using criminal records, such as accuracy and discrimination issues, as well as the role of the Equal Employment Opportunity Commission (EEOC), “ban-the-box” laws and state laws limiting the use of criminal records. In addition, given that millions of people in the U.S. have criminal records, it is more important than ever to give people with criminal records a second chance and the opportunity to reenter the workforce. Employment is one of the best tools to fight recidivism, which benefits everyone. Yet, one bad hire can create a legal and financial nightmare. Our speaker will cover how employers should approach the use of criminal records in hiring to protect their organization and to ensure legal compliance and fairness in hiring.

Learning Objectives:

  • Review how and why employers utilize criminal records in order to promote due diligence.
  • Understand the sources of criminal records and how they are located and reported to employers.
  • Understand the impact of EEOC guidance, “ban-the-box” laws and so-called second-chance laws on the use of criminal records.
  • Learn why re-entry programs can help employers and why they are important to society as a whole.
  • Audit your current practices for legal compliance and best practices.
Veterans to HR- HR Career Pathways for the Military Community
09/11/2021 02:30 PM - 02:50 PM Smart Stage
Type: Smart Stage

Presenter:
Andrew Morton, Director, Veterans and Certification Affairs , SHRM

Regardless of service branch or military occupation the mantra of the military community is “Mission First, People Always.” This ethos, coupled with a spirit of continual learning, and personal growth is not just good military leadership it’s the foundation for good HR! Pathways for veterans to serve within HR careers not only serves the veteran population it serves our workforce and the organizations they represent by fostering the next generation of HR leaders. 

In this session you’ll learn how a combination of SHRM Certification, membership services, educational resources, and micro-credentialing serve current HR professionals within the military community while also fostering pathways to HR for those veterans and military spouses who come from a non-traditional HR background.  And, given the direct impact HR professionals have within the over-arching veteran employment initiative these well-trained members of the military community who serve in HR have an exponential impact within the organization’s entire veteran hiring effort.   

Wage & Hour Compliance: A DOL Update and Ways to Avoid Common Overtime Liability Landmines
09/11/2021 02:30 PM - 03:30 PM W317-319
Competencies: Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Robert A. Boonin, Member, Dykema
Workplace Application:
​​​​​​​Attendees will learn what employers need to know so that they can spot and navigate through FLSA compliance issues. 

Now that the dust has settled since the election, the DOL and Congress are updating their wage and hour agendas and undertaking new initiatives through new opinion letters, regulations and laws. The courts are also chiming-in on the legality of recent initiatives. Employers are also grappling with conforming to this changing landscape and adapting to the post-COVID culture of workplace management, including remote work issues. Along with adapting to what's new, employers are discovering that the FLSA still presents ongoing challenges with respect to determining who's exempt vs. non-exempt, which hours count for determining overtime pay eligibility, and even how to calculate the regular rate of pay for overtime purposes. These issues will be discussed and explored during this highly interactive session, with the goal being that employers will lessen their chances of incurring avoidable and inadvertent, but still potentially very expensive, FLSA compliance mistakes.

Learning Objectives:

  • Discuss the latest trends in the DOL's overtime enforcement priorities and approaches, the latest on DOL compliance and regulatory initiatives (particularly in light of the recent election outcomes and issues resulting from adapting to the COVID crisis), as well as what's on the Congressional wage and hour agenda.
  • Discover how employers may be vulnerable to wage and hour litigation and techniques to help avoid litigation or limit or eliminate exposure in the face of litigation or DOL audits.
  • Hear the major problems employers regularly face with respect to misclassifying employees as exempt from overtime pay, as well as techniques for analyzing jobs so that employees are properly classified as exempt vs. non-exempt.
  • Receive insight on how employers too often become liable for miscounting time worked for overtime pay calculation purposes, and how to avoid such practices in your workplace.
  • Gain an appreciation of the nuances involved in properly calculating the regular rate of pay for overtime pay purposes, and thereby being better able to avoid making little mistakes that could cost massive amounts of unpaid overtime pay, liquidated damages and attorneys' fees.
SHRM Knowledge Center’s “Wheel of Knowledge”
09/11/2021 03:00 PM - 03:20 PM Smart Stage
Type: Smart Stage

Presenter:
Amber Clayton, SHRM-SCP, Director, Knowledge Center, SHRM
Presenter:
Ruhal Dooley, SHRM-SCP, HR knowledge advisor, Knowledge Center, SHRM

Join Amber Clayton, SHRM’s Knowledge Center Director and Rue Dooley, SHRM21 Emcee and HR Knowledge Advisor for a fun game of learning and testing your HR knowledge.  You’ll be spinning a wheel but not spinning your wheels, answering HR-related topical questions and possibly winning a prize!

 

Book Signing at the SHRMStore with Tamra Chandler, Britt Andreatta & Laura Grealish
09/11/2021 03:25 PM - 03:55 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

  • Tamra Chandler
  • Britt Andreatta
  • Laura Grealish
Brain Bite Break: The Power of Cultural Exchange - J-1 Visa in the Context of Global Workplace
09/11/2021 03:30 PM - 03:45 PM
Competencies: People (Technical)

Presenter:
Gennady Babankov, J.D., Manager, Exchange Visitor Program, SHRM
Presenter:
Katie Rudolph, Compliance & Engagement Senior Specialist, Alternate Responsible Officer, SHRM

You may know that about 300,000 foreign visitors travel to the Unites States to study and work every year via the J-1 Exchange Visitor Program. But do you also know that this public diplomacy program that facilitates cultural exchange between the United States and other nations can also be an attractive option for employers? The trainee and intern J-1 visa categories help American companies develop talent training pipelines, improve workplace culture, and promote company’s brand abroad.  Join the SHRM J-1 Visa Team to learn more!

Supporting Workplace Mental Health During a Pandemic: Opportunities and Challenges from SHRM Research
09/11/2021 03:30 PM - 03:50 PM Smart Stage
Type: Smart Stage

Presenter:
Alexander Alonso, Ph.D., SHRM-SCP, Chief Knowledge Officer, SHRM

Throughout the COVID-19 pandemic, employees were forced to adapt to new ways of work. Many have experienced feelings of isolation, concerns over health and safety risks, or financial stress due to the prolonged impact of the pandemic. Now, with burnout symptoms more prevalent than ever in today’s workforce, employers are prioritizing an issue that has long been overlooked in the workplace: Employee mental health. During this session, Alex Alonso, Ph.D., SHRM’s Chief Knowledge Officer, will share the latest SHRM research on employee mental health during the pandemic, how mental health concerns have disproportionately impacted certain groups, and why now more than ever it’s time to have critical conversations on this topic.

A Smarter Approach to Performance Appraisals
09/11/2021 03:45 PM - 04:45 PM W216-218
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Jennifer Currence, SHRM-SCP, MBA , CEO, WithIN Leadership
Presenter:
Arthur D. Jackson, President and Chief Consultant, ENPM, Inc.
Moderator:
Tony Lee, Vice President, Editorial, Society for Human Resource Management (SHRM)
Workplace Application:
Attendees will learn proven approaches to making performance reviews more valuable to managers and employees. 

Research shows that traditional performance appraisals don’t work. The panelists for this discussion will describe the steps employers must take to set realistic expectations for both people managers and employees, followed by the practical steps employers must implement to bring real value to the performance review process.

Learning Objectives:

  • Hear guidance on the best approach to evaluating performance no matter the company size.
  • Find out why employee leadership and management are not interchangeable and must be developed.
  • Learn proven techniques for implementing a new performance management process.
Breakthrough Communications During Times of Change: Strategic HR Perspectives
09/11/2021 03:45 PM - 04:45 PM W314-316
Track: Strategic HR
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Mary Schafer, Vice President, Strategic Advisory Services, ADP
Workplace Application:
Attendees will learn how to actively and comprehensively manage change to help position their organization for success in a rapidly evolving environment. 

We are seeing a lot of changes coming in the HR arena. For example, HR leaders and practitioners are faced with increasing pressure to do more with less, including how to increase engagement and reduce turnover, all while modernizing the employee experience. These issues require having a strong communication and change management strategy in place for driving awareness and understanding, building buy-in, educating stakeholders, and driving desired behavior. This is particularly critical when addressing sensitive topics such as pay frequency changes, compliance/eligibility requirements, time-off policies, FMLA and FLSA changes, and the like.

Learning Objectives:

  • Learn how to develop a change management plan.
  • Gain actionable advice on how to build and execute engaging communications.
  • Glean insights from a real-life case study.
  • Learn creative ideas, tips and tricks to support organizational change.
Examining the Why, What and How of an HR Audit
09/11/2021 03:45 PM - 04:45 PM W224-225
Track: Strategic HR
Competencies: Business (Behavioral), Organization (Technical), Workplace (Technical)

Workplace Application:
Attendees will learn how HR audits involve strategic actions to take an intensely objective look at the current state of HR in their organization. 

Aligning HR with the strategic plan of the organization is essential to survival in the post-pandemic recovery. Our speakers will show how HR audit opportunities can strengthen the HR relationship to the organization’s strategic plan, as well as with employees.

Learning Objectives:

  • Learn how to oversee an HR audit at your company.
  • Receive sample documentation of an HR audit form for your personal use.
  • Hear pointers on how to match the HR audit objectives with the organization’s strategic plan.
  • Discuss how to get buy-in from other department leaders at the table.
Hurdle Adversity: Amputate Fear - Embrace Your New Normal Mindset
09/11/2021 03:45 PM - 04:45 PM W311-313

Presenter:
John Register, President & CEO, Inspired Communications International, LLC
Workplace Application:
This session focuses on identifying individual fears which constrict our growth mindset and provides a Mind Sight pathway journeying from fear to freedom in order to win life’s medals! Why? Because there is no going back to normal. 

As HR Professionals we shifted our physical space to accommodate a global pandemic. We witnessed the turmoil around racial wounds in the United States, and we struggle to make sense of the uncertain times.Ha! When did we ever have certainty?  How do we respond and thrive any crisis?

Amputate Fear and Embrace a New Normal Mind Sight follows the amazing journey of John Register, who was a world-class athlete and Army combat veteran. Register’s life changed with one wrong step. However, after developing a new normal mindset, he succeeded by making two Paralympic teams and winning the Long Jump silver medal with a focused Mind Sight.

Learning Objectives:

  • Identify 3 ways to improve mindset and increase performance.
  • Define the New Normal Mindset and Mind a sight to identify opportunities to win.
  • Unleash 10 power words to overcome any obstacle and put them into immediate action.                                                                                                                                                   

Now is the time to increase your and your team’s resilience to be more adaptable in this rapidly changing environment. Come in with what hinders your performance and leave with a clear direction to reach your performance peak.

Discover more about John by visiting his website johnregister.com   
 

Mental Health in the Workplace: Practical Tips and Tools to Support Your Staff
09/11/2021 03:45 PM - 04:45 PM W307-310
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Andrea Herron, SHRM-CP , Senior HR Director, WebMD
Workplace Application:
Attendees will learn the warning signs and practical tools to better understand and support employees experiencing poor mental health at work. 

One in 5 U.S. adults have a mental illness in any given year, and they’re working across all types and sizes of organizations. Leaders who know how to recognize and support an employee with poor mental health can create a work environment that generates fewer absences, higher productivity and greater loyalty to the company. In this session, you’ll hear real-life stories and walk away with a three-step plan to gain confidence to engage employees in a potentially life-saving conversation.

Learning Objectives:

  • Discover the most common mental illnesses found in the workplace.
  • Learn how other professionals handled real and complex situations.
  • Receive practical tips for empowering managers to start difficult conversations.
  • Hear ways to create a work environment that supports employee and business success.
Panel: Building Effective Diversity, Equity & Inclusion Strategies for 2022 & Beyond
09/11/2021 03:45 PM - 04:45 PM W211-212
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Joe Morano, Senior Director- Faculty/Labor Relations and Legal Affairs, Title IX Coordinator and Diversity Council Co-Chair, Culinary Institute of America
Presenter:
Nichole Hoskins , Director, People & Culture , The Mars Agency
Presenter:
Samia M. Kirmani, Partner, Jackson Lewis P.C.
Moderator:
Adrienne Lawrence, Principal Consultant, Jennifer Brown Consulting
Workplace Application:
Attendees will learn about DEI strategy, best practices, plans for 2022 and the role that training, ERGs, communications and other initiatives play to engage employees and create a more diverse, equitable and inclusive environment. 

Join a panel of DEI leaders as they share their best practices, strategies, and goals for creating more inclusive workplaces in 2022 and beyond. You'll also gain fresh insights from Traliant's new national survey on emerging DEI trends and predictions. This is an opportunity to gauge your organization's progress and take away actions for making real change.

The Power and Peril of Hiring Assessments in 2021
09/11/2021 03:45 PM - 04:45 PM W303-306
Competencies: Business (Behavioral), People (Technical)

Presenter:
Whitney Martin , President , ProActive Consulting
Workplace Application:
Attendees will learn how to navigate the increasingly complex world of hiring assessments to reduce bias, increase efficiency, reduce cost and increase accuracy.  

With their ability to reduce bias, increase process efficiency, reduce cost and increase hiring accuracy, employee selection assessments meet an important need. But the alarming flood of flashy futuristic-sounding tools like machine learning, AI and gamification has made the testing landscape more complex (and intimidating) than ever. What kinds of hiring tools are appropriate for your organization? Where in the process should you use them? How will you know if they're working? You will leave this session an assessment pro! 

Learning Objectives: 

  • Discover what competencies will be most needed from workers in the future and explore how to measure them. 
  • Discuss several important HR metrics and learn how assessments can help you move the needle in the right direction. 
  • Review the latest candidate experience research and discuss how to leverage assessments to your organization's competitive advantage. 
  • Explore different categories of assessment instruments, including the relative effectiveness, strengths, limitations and appropriate uses of each. 
When DE&I Trainings Don’t Move the Needle (Enough)
09/11/2021 03:45 PM - 04:45 PM W208-210
Competencies: Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Robin Rosenberg, Ph.D., CEO and Founder, Live in Their World
Workplace Application:
Attendees will learn factors associated with effective diversity, equity and inclusion interventions. 

Research shows that common DE&I trainings often don’t move the needle and can even make things worse. Our speaker will briefly review the reasons why, as well as what research suggests can be factors to increase effectiveness. This session will also focus on respect as a fundamental principle underlying inclusion. Participants will discuss new ways to increase employees’ curiosity and skills for respectful engagement.

Learning Objectives:

  • Learn what factors are associated with ineffective DE&I interventions.
  • Learn what factors are associated with effective DE&I interventions.
  • Learn new ways to engage employees in principles of inclusion, respect and belonging.
Bambi vs. Godzilla: How to Deal with Difficult People
09/11/2021 04:00 PM - 05:00 PM W3
Type: Mega Session
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Bruce D. Christopher, Psychologist, Speaker & Humorist, Bruce Christopher Seminars
Workplace Application:
Attendees will learn how to keep their cool and keep their workplace energized in the face of challenging personalities. 

Difficult people are everywhere. They can be customers, co-workers, bosses, neighbors, even spouses. This program humorously reveals the six basic difficult personality styles that are out to drain you and your organization of vital energy. You will learn what they do, why they do it and what you can do about it. Participants will learn how to stay empowered in the face of negative, reactive and draining people—and laugh while they do it.

Learning Objectives:

  • Uncover six basic difficult personalities while discovering what they do, why they do it and what you can do about it.
  • Learn how to not react to reactive people.
  • Develop strategies for improving your communication style and moving negative behavior toward positive results.
  • Understand how to increase your behavioral repertoire when confronted with a difficult person.
  • Explore how to create an energized culture and climate in your office and organization.
Building Your Personal Brand
09/11/2021 04:00 PM - 05:00 PM
Track: Student Track

Presenter:
Claire Petrie, SHRM-CP, Director of Technology Talent Management , Lighthouse Technology Services

Similar to most major companies or celebrities, building a brand is one of the most important aspects of excelling in the workplace. This session will provide participants with the knowledge and information to differentiate themselves from the competition, using their personal brand. A member of SHRM’s Young Professional Advisory Council (YPAC) will provide insight on how to identify strengths in order to become the best version of yourself.

Learning Objectives:
• Examine the importance of a personal brand
• Identify the elements and tools that develop your brand
• Describe how to start building your brand

Engage. Lead. Deliver: Leadership Tenets for Tapping into the Collective Genius of Your People
09/11/2021 04:00 PM - 05:00 PM W222-223
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Daryll Bryant , President, DKB Industries
Workplace Application:
Attendees will learn strategies for teaching their new leaders how driving engagement within their teams supports the organization’s goals.  

The presentation will focus on how HR can support the development of their organization's new leaders (0-5 years of experience) by teaching them how to tap into the collective genius of their followers. Strategies will be discussed for enhancing the ability of new leaders to engage their followers. We will explore the common anxieties and challenges that new leaders, who are armed with only a post-graduate education and have no prior training in professional leadership, face when they are given a role of leading people who are far more experienced and inherently know much more about the business. The intention of the presentation will be to provide HR Leaders with strategies for helping new leaders with succeeding in their roles of leading others and finding their authentic leadership signatures This discussion will ensure HR leaders will be able to prevent their new leaders from falling into the leadership pitfalls of showing up as a “ghost” or “dictator” leader.

Learning Objectives:

  • Learn about the role that new leaders play in executing an organization's strategy.
  • Discover common struggles new leaders face that lead to failure and business losses, when they are given the task of leading others.
  • Learn strategies for supporting new leaders that will ensure their long-term growth and organizational profits.
  • Learn the three most common leadership characteristics new leaders begin with and the impact each has on the organization.
  • Discover how the new leaders’ ability to engage their followers supports the mission, vision and values of the organization.
Is It OK to Laugh? Understanding How Stifling Humor Can Also Stifle Workplace Productivity
09/11/2021 04:00 PM - 05:00 PM W228-233
Track: Culture
Competencies: Interpersonal (Behavioral), Organization (Technical)

Presenter:
Greg Schwem, President, Comedy With a Byte
Workplace Application:
Attendees will learn how to encourage humor in the workplace while preventing harassing, discriminatory or inappropriate behavior. 

 

The job of human resource leaders is to foster a safe, effective and happy work environment. The challenge? Allowing employees to show happiness through laughter while also being aware that some humor may be considered offensive or inappropriate. Where is the line in the sand drawn? And who draws it? Join Greg Schwem in a lively session featuring stand-up comedy, true stories of jokes that missed their marks and video clips featuring workplace incidents that became major news even though they started as “just a joke.” Greg discusses the physical and mental benefits of laughing at work and explores the problems that can arise when one employee finds a text, meme, video, etc. hilarious while another finds it offensive.

Learning Objectives:

  • Understand the value of humor in the workplace.
  • Learn why employees want to laugh at work but are often afraid to, fearful of how their laughter might be interpreted.
  • Explore the lack of definition around what makes something “funny” or “inappropriate.”
Paying a Personal Price: The Risk of Individual Legal Liability for ‘Going Along’ with Wrongdoing
09/11/2021 04:00 PM - 05:00 PM W219-221
Competencies: Leadership (Behavioral), Workplace (Technical)

Presenter:
R. Scott Oswald, Managing Principal, The Employment Law Group, PC
Workplace Application:
Attendees will find out how they can be personally legally liable for actions they take on the job. 

HR professionals often get caught in the middle when their employer is contemplating something ill-advised or illegal. They may be asked to find bogus reasons for firing a whistleblower, for example, or to approve another slap on the wrist for an executive who is clearly a serial harasser. Faced with such pressure—and possibly with their own job on the line—HR professionals must, of course, consult their conscience. But they also should consider their personal legal risk. Depending on the scenario and the applicable law, HR professionals may be held individually liable in an employee's resulting lawsuit, or even convicted in a criminal proceeding. This session will identify the workplace laws that allow for such personal liability and will offer practical advice to avoid being named in a legal action. We will walk through three scenarios involving schemes that are recognizably illegal, offering suggestions that should spare HR professionals and their employers a trip to court.

Learning Objectives:

  • Learn the major workplace statutes that do—and do not—allow for individual liability by HR professionals.
  • Learn how to identify common situations in which such risk is present.
  • Recognize the behaviors and statements that may increase—or decrease—an HR professional's chance of being sued individually.
  • Learn best practices for deflecting management requests to participate in, or turn a blind eye to, wrongdoing.
Please Sue Me 2021
09/11/2021 04:00 PM - 05:00 PM W213-215
Competencies: Business (Behavioral), Workplace (Technical)

Presenter:
Hunter Lott, Owner, HunterLott.com
Workplace Application:
Attendees will learn to simplify and merge the practical application of employment law principles with better business decision making. 

Find the sweet spot linking successful management of employees and legal compliance. Old-school HR practices like treating everyone the same, use-it-or-lose-it and probationary periods keep HR in the babysitting business. Our speaker blends employment practices, humor and case law to confidently confront some of today’s toughest workplace challenges.

Learning Objectives:

  • Hear how to develop, influence and execute strategies for managing organizational change that balance the expectations of the organization, your employees and the law.
  • Gain real-world understanding of applicable federal and state regulations and an ability to audit your own businesses for risky practices.
  • Discuss the effects of company HR policy on front-line practices including hiring, documentation, workplace behavior and performance management.
The Future of Engagement Analytics Won’t Come from Surveys
09/11/2021 04:00 PM - 05:00 PM W317-319
Competencies: Business (Behavioral), Organization (Technical), People (Technical)

Presenter:
Steve Garguilo, Partner, Cultivate
Workplace Application:
Attendees will learn about a unique perspective on how to build capability when it comes to amalgamating and analyzing data. 

Our speakers are driving internal culture change initiatives and want to understand which employees are most engaged in their respective company’s programs. Instead of looking at many isolated data points, they brought together data from their HR information systems, development experiences and event attendance records to uncover their most engaged champions. Both speakers also split the data across departments, functions and geography to see where to focus. In this session, our speakers will walk participants through their change goals, how they brought together the data, the amazing insights they’re gaining, and what you can do in your organization to also unlock these insights and drive meaningful change.

Learning Objectives:

  • Learn how to drive your own change initiative inside your company, knowing exactly what should be part of your change mission and objectives.
  • Glean more insights about the success you’re having thanks to the ability to bring data together from multiple sources to see how the change is taking hold in different places in the organization.
  • Assemble your top changemakers for recognition and strategy sessions because you’ll finally know who they are.
  • Look great for your business partners and top management by giving them custom summaries of engagement in their parts of the business.
The Power of Cultural Exchange: J-1 Visa in the Context of Global Workplace
09/11/2021 04:00 PM - 04:20 PM Smart Stage
Type: Smart Stage
Track: Global HR

Presenter:
Gennady Babankov, J.D., Manager, Exchange Visitor Program, SHRM
Presenter:
Katie Rudolph, Compliance & Engagement Senior Specialist, Alternate Responsible Officer, SHRM
Workplace Application:
Attendees will lean about how J-1 training and internship programs can help businesses develop talent training pipelines, improve workplace culture, and promote company’s brand abroad.  

  • What is the Exchange Visitor/J-1 visa program: goals, requirements, and expectations.
  • How the U.S. businesses can benefit from hosting J-1 trainees and interns.
  •  J-1 as a viable alternative to other training and work visas.
  • Role of the J-1 program in fostering an inclusive workplace culture.

 

Objective 5: J-1 visa program as a critical piece in the mobility portfolios of multinational employers.

Women, Diversity and Inclusion: Tools to Achieve a Collaborative Workplace Culture
09/11/2021 04:00 PM - 05:00 PM W322-327
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Frieda Garcia, Partner, Berry Appleman & Leiden LLP
Presenter:
Kortney Gibson, Partner, Berry Appleman & Leiden LLP
Presenter:
Julie Dalton, Senior Director of Human Resources, Berry Appleman & Leiden LLP
Workplace Application:
Attendees will learn about HR and organizational tools that promote gender and racial diversity and a culture of inclusion. 

How can your organization “get it right” on promoting diversity and inclusion throughout its ranks? Which tools can help your company foster a shared sense of mission and a culture that encourages teamwork among diverse groups while rewarding individual contributions? Hear from three leaders at Berry Appleman & Leiden LLP (BAL), an internationally recognized law firm ranked #1 on the National Law Journal’s Women in Law Scorecard (2019, 2020 and 2021) and #1 on The American Lawyer’s Diversity Scorecard (2020 and 2021)—in an industry that continues to struggle with diversity and female representation.

Learning Objectives:

  • Discuss organizational models that encourage collaboration, instead of competition, among owners.
  • Learn how to cultivate an authentic culture of inclusion that goes beyond the four corners of a mission statement and permeates every level of your organization.
  • Review a real-life case study on how the Black Lives Matter movement created bottom-up change at Berry Appleman & Leiden.
Book Signing at the SHRMStore with Andrea Herron
09/11/2021 04:55 PM - 05:25 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

 

  • Andrea Herron
Book Signing at the SHRMStore with Steve Garguilo
09/11/2021 05:10 PM - 05:40 PM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

  • Steve Garguilo

 

Saturday Night Entertainment Pre-Show
09/11/2021 07:45 PM - 08:00 PM

Countdown to the Saturday Night Entertainment as we tune in live from Las Vegas, NV.

Saturday Night Concert with Patti LaBelle and Michael Bolton
09/11/2021 08:00 PM - 10:00 PM West Hall 4

Presenter:
Patti LaBelle, Grammy Award-Winning Singer, Actress and Businesswoman
Presenter:
Michael Bolton, Multiple Grammy Award-winning Singer, Songwriter and Humanitarian

LIVE & VIRTUAL! Are you ready to dance the night away? Featuring Grammy Award-winning Singer, Actress, and Businesswoman, Patti LaBelle, and multiple Grammy Award-winning Singer, Songwriter, and Humanitarian, Michael Bolton!

  • In-person: Conference registration includes one ticket to the Saturday Night Concert on the SHRM21 Main Stage.
  • Virtual: Gather the whole family for a night of live music, dancing and fun!

 

09/12/2021

Info Booth
09/12/2021 08:00 AM - 01:00 PM South Lobby

The info booth is open to answer any questions and help you navigate your SHRM21 experience.

Registration
09/12/2021 08:00 AM - 01:00 PM W102-109

This is the final day to pick up your badge and conference materials and explore the SHRMStore.

7 Proofs That Managers, Not HR, Drive Engagement and Retention
09/12/2021 09:15 AM - 10:15 AM W228-233
Type: Mega Session
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Richard Finnegan, Chief Executive Officer, C-Suite Analytics
Workplace Application:
Attendees will learn how to fix retention problems by first fixing managers. 

"Turnover's high, go fix it!" is a shudder-inducing phrase for HR professionals, who know that turnover is driven primarily by ineffective leaders who cannot build trust with their teams. Most people leave their manager, not their company. These same leaders who lose employees tend to have the lowest engagement scores and highest number of employee complaints. Yet HR remains stuck in this "How do I prove it?" bind, failing to establish influence and therefore power. This session provides established, reputable data every HR professional should not only learn but also take back to their C-suites in order to implement real manager-led engagement and retention solutions that work.

Learning Objectives:

  • Learn about detailed studies and resulting data that reinforce the primary roles leaders play in engagement and retention.
  • Learn to deliver this data to C-suite teams, along with specific solutions to build leaders' skills.
  • Learn to incorporate this data into leadership development programs so leaders understand both their impact and the right behaviors to build trust ... and therefore engagement and retention.
AI, the Right Way: Avoiding Employment Discrimination with Artificial Intelligence
09/12/2021 09:15 AM - 10:15 AM W314-316
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Joseph L. Beachboard, Managing Director, Ogletree Deakins
Presenter:
Jennifer Betts, Managing Shareholder, Ogletree Deakins
Workplace Application:
Attendees will explore the new workplace driven by technology and best practices for staying legally compliant while embracing change. 

The “future workplace” is here, and AI is among the many tools employers now use to help manage their workforce—from hiring algorithms to tools used to manage remote workforces. These tools will become even more prevalent in coming years, leading to a future of work with an ever-increasing combination of human and automated functions. Using AI in the workplace, however, presents the possibility of generating outcomes with legally impermissible disparate impacts. In this session, our speakers will discuss the law in this rapidly expanding area and how to identify and manage those risks.

Learning Objectives:

  • Hear how AI is increasingly playing a role in today’s workplace.
  • Discuss algorithmic bias and other legal implications that may arise when using AI in the workplace.
  •  Learn best practices that allow organizations to effectively utilize AI in the workplace while mitigating legal and practical risks.
Evolving Your Workplace Culture in an Increasingly Digital World
09/12/2021 09:15 AM - 10:15 AM W216-218
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Tim Sackett, SHRM-SCP, President, HRU Technical Resources
Workplace Application:
Attendees will gain insight into transforming workplace culture as employees move to a combination of remote, hybrid and on-premise work arrangements. 

COVID-19 required most of our workforce to transition to a remote or hybrid work schedule at the drop of a hat. As we come out of the pandemic, organizations and their HR teams will be tasked to rebuild a workplace culture that now includes a vast number of their employees who are not in the office regularly, if at all. This session will dive into how organizations can begin to align their employees, regardless of working arrangement, into one cohesive workplace culture that delivers high performance, belonging, and safety. The development of this new workplace culture is still evolving, but what we know for sure is that team building over Zoom is not sustainable for a positive and productive long-term culture. In this session, we will discuss the steps many world-class organizations have taken in bettering their workplace culture while recognizing still, that no one really has it all figured out. It’s an exciting time to be in HR. The future of work is ours to create.

Learning Objectives:

  • Assists HR leaders in rebuilding their workplace culture to fit all employees, regardless of work arrangement.
  • Provides insight on what world class organizations and their HR teams are doing to build a productive workplace culture that works for all.
  • Supports HR leaders in understanding the danger of developing a workplace culture that fails to address the needs of various working arrangements.
Investing in Employee Financial Health to Promote Inclusion and Resilience
09/12/2021 09:15 AM - 10:15 AM W317-319
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Jennifer Tescher, President and CEO, Financial Health Network
Workplace Application:
Attendees will learn about programs that improve personal financial literacy and tools that help promote employee financial well-being. 

Employee financial health is an urgent, cross-sector trending topic extending beyond employee benefits into opportunities for technology and innovation to create a more inclusive and equitable financial health culture for global workforces. Employers are increasingly aware that their employees' health and well-being—physical, emotional and financial—has a direct impact on work performance and the company's bottom line. In response, a growing number of organizations are incorporating financial health into the product suites they offer employees. HR professionals have a unique opportunity to lead innovation around financial health. This session helps you leverage your organization’s unique position as both a distributor of financial products and an influencer over financial decisions, including those related to retirement plans, insurance and pretax spending accounts. You will be better able to assist employees in navigating financial challenges and improving their financial health.

Learning Objectives:

  • Learn about the enormous demand and opportunity presented by workplace financial health, including its impact on a company's bottom-line performance.
  • Learn how businesses can ensure that their entire workforce has access to the products and services that will best help them build resilience and thrive.
  • Understand how HR teams can make the case for the importance of financial health alongside mental and medical health and provide a framework for assessing and measuring it.
  • Learn how organizations can adapt and sustain financial health even as work rapidly evolves across industries, including the rise of the gig economy and the decline in traditional employment structures.
It's Not How You Feel, It's What You Do! Changing the Nature of Engagement
09/12/2021 09:15 AM - 10:15 AM W213-215
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Shane Yount, President, Competitive Solutions, Inc.
Workplace Application:
​​​​​​​Attendees will gain specific measurable, relevant and tactical methods for creating a culture of accountability and engagement. 

One of the biggest demotivating factors in organizations today is the disparity around employee engagement and accountability.  But what really is engagement and accountability?  It's not how you FEEL, it's what you DO.  Unfortunately, many organizations fail to view employee engagement and accountability as key business drivers.  This presentation is dedicated to visible and auditable systems essential to sustain a culture of business focus, urgency, accountability and ultimately engagement.

Learning Objectives:

  • Discuss processes to drive employee engagement.
  • Drive key business objectives from top-level management throughout the HR function.
  • Develop, track and implement key business objectives for HR.
  • Use business scorecards to drive accountability processes to generate results.
Latinx: What Next?
09/12/2021 09:15 AM - 10:15 AM W224-225
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Dr. Di Ann Sanchez, SHRM-SCP, Founder/President, DAS HR Consulting, LLC
Workplace Application:
Attendees will learn tips for recruiting, retaining and developing Latinx individuals. 

The Latinx population of the U.S. will substantially grow in the coming decades. The U.S. Census Bureau estimates that people who identify as Hispanic or Latinx represented 17.4% of the population in 2014 and that the number will increase to 28.6% by 2060. According to a previously released SHRM publication, the U.S. Labor Bureau predicts that 1 in every 2 workers who enter the workforce in 2025 will idenitfy as Hispanic or Latinx. Companies that actively plan for these changes in demographics will be primed for success. People who identify as Hispanic or Latinx already represent a higher percentage of top candidates, and having them on board will provide businesses with a better understanding of Spanish-speaking markets. But there’s more that goes into recruiting top Latinx Millennials and Generation Z individuals than some might think. Companies will have to create unique recruiting programs—gaining an informed perspective on the changing workforce and the new priorities facing talent leaders.

Learning Objectives:

  • Understand Latinx values, needs and personal expectations.
  • Learn what sets Latinx Millennials and Gen Z individuals apart from their peers.
  • Hear three Latinx Millennials and Gen Z individuals share their expectations of employers.
Master Storytelling: How Your Own Experiences Can Teach, Lead and Inspire
09/12/2021 09:15 AM - 10:15 AM W219-221
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Mark J. Carpenter, Chief Storyteller, Mindset Strategic Leadership
Workplace Application:
Attendees will learn how to take real-life experiences and turn them into stories that teach principles, lead people and inspire action. 

We know stories are impactful, but why? What’s the difference between a powerful story and a mundane experience? Learn from one of the authors of the book Master Storytelling how to take everyday experiences and turn them into impactful stories that teach, lead and inspire. In this interactive session, you’ll learn the science behind storytelling and how this can be your new leadership superpower.

Learning Objectives:

  • Learn the brain science behind what makes storytelling so enticing.
  • Learn how to identify the experiences in your life that could become effective teaching moments.
  • Learn how to transform those experiences into powerful stories that teach principles, lead people and change behavior.
Performance Conversations: Coach Staff, Improve Productivity & Boost Confidence (Without Appraisals)
09/12/2021 09:15 AM - 10:15 AM W307-310
Competencies: Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Christopher D. Lee, Ph.D. , Chief Human Resources Officer, William & Mary
Workplace Application:
Attendees will learn how to implement a 21st century approach to performance management that helps employees get better, perform better and feel better about their work. 

A leader's role is to coach, counsel and cheer on their staff instead of evaluating them. Performance appraisals tear people down and demoralize them, a great manager builds people up through guidance, support and encouragement. Based upon a new book by SHRM, this session introduces a pioneering new performance improvement system, not a rehashed, outdated, traditional appraisal.  This method focuses on the future, establishes rapport between the parties, builds employee skills and confidence, and fosters collaboration.

Learning Objectives:

  • Learn how to build a better performance management system.
  • Discuss how to engage, empower, and encourage employees to perform at higher levels.
  • Hear how to train managers to establish rapport with and coach employees.
  • Redefine performance variables and expectations to include efforts, outcomes and behaviors--all dimensions of performance.
  • Conduct a brief, structured and effective 30-minute performance conversation.
  • Inspire millennials, remote workers and professional employees alike.

 

Resilience Recharged: Maximize the Power of Your Possibilities
09/12/2021 09:15 AM - 10:15 AM W208-210
Track: Culture
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Vivian Hairston Blade, Leadership & Resilience Expert, Experts in Growth Leadership Consulting, LLC
Workplace Application:
Attendees will learn how resilience is the best weapon for dealing with a constantly changing, unpredictable environment. 

Change and the speed with which it keeps coming often brings an element of surprise. Companies are experiencing greater competitive pressure. Customer expectations are becoming more demanding. Mergers and acquisitions are more frequent and unpredictable. Situations like these create uncertainty and anxiety across all levels of an organization, as well as high absenteeism, high health care costs and high turnover. Failure to respond constructively and effectively in an environment of constant change and challenge increases business risk and has potential negative long-term effects. During this hands-on, skill-building program, Vivian Hairston Blade guides you through how to foster a culture of resilience in dealing with the greatest business and personal challenges, empowering your organization to Maximize the Power of Your Possibilities. We'll unpack the important role you play in building a culture of courageous resilience and practice resilience strategies.

Learning Objectives:

  • Examine how the emotion and stress from adversity and uncertainty weigh on personal and organizational well-being.
  • Learn how to shift your mindset to open your perspectives to the possibilities in your present and future, recharging your courage to move forward.
  • Learn how to engage your partner business teams in building resilience skills at an individual, team and organizational level using the five stages of resilience: perspective, purpose, perseverance, partnership and praise.
  • Learn how to foster a culture of resilience in dealing with the greatest business and personal challenges.
Tame the Turbulence! Avoid Losing It. Fly Through It.
09/12/2021 09:15 AM - 10:15 AM W303-306
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Tracy Stock, CSP, Founder and Owner, Achieve Positive Outcomes, LLC
Workplace Application:
Attendees will learn how to take control of their life and chart their course through a turbulent world. 

Today's workers are experiencing job burnout and stress in significant proportions. The undeniable daily demands on our time and attention often lead to feelings of being overworked, overwhelmed and overcommitted. Rather than spend each day in a frenzy of activities reacting to crisis after crisis, discover how to take control of your life. Learn how to identify triggers that cause negative stress and how to proactively prevent, reduce and better cope with stress more effectively. Decrease unwanted interruptions and distractions, allowing greater control of how you manage your time and energy. Teach your lips to respectfully say “no” or “not now” when appropriate, set and maintain healthy boundaries with others, lead productive meetings with positive outcomes, and delegate more often and in the right way. Avoid losing it! Instead, tame the turbulence in your life and become happier, healthier, more focused and productive—both professionally and personally.

Learning Objectives:

  • Learn how to prevent, reduce and better cope with negative stress.
  • Understand how to get more done with clearly defined goals, a decluttered and organized workspace, a well-managed e-mail inbox and a structured process to enhance efficiency—allowing for greater concentration and focus.
  • Learn how to enhance productivity by saying “no” when necessary, how to stop wasting time and lead meetings more efficiently, and how to delegate more effectively by empowering others with authority and responsibility.
The Art of Executive Presence: A Woman’s Guide to Amplifying Your Career
09/12/2021 09:15 AM - 10:15 AM W3
Type: Mega Session
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Jennifer Lee, Director of Learning and Development, JB Training Solutions
Workplace Application:
Attendees will be inspired to own their career by improving qualities and skills related to executive presence. 

Women are told to “lean in,” “DRiVE” and put on their “bossypants” to achieve success in the working world. Cultural perceptions that associate men with leadership qualities and women with nurturing qualities put women in a tough spot when it's time to command a room and influence an audience. We discuss how presence is made up of three essential elements: gravitas (how you act), communication (how you talk) and perceived identity (how you look). Get tips for making a great first impression, staying engaged during meetings and showcasing confidence in all that you do. Learn best practices for keeping your cool under pressure and exhibiting the type of decisiveness needed to succeed.

Learning Objectives:

  • Understand the power of executive presence—how you should look, act and talk.
  • Learn how to build rapport through strong nonverbal communication.
  • Understand how to exude confidence and trustworthiness in high-pressure situations.
  • Learn how to speak assertively and deliver key messages with poise and purpose.
  • Learn how to command a presence in group meetings and one-on-ones.
The REAL HR of Small and Midsize Business
09/12/2021 09:15 AM - 10:15 AM W222-223
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Christie L. Engler, SHRM-CP, Director of Client Services, Consolidated Employer Services
Workplace Application:
Attendees will learn how HR professionals in small businesses can become strategic partners. 

Are you an HR practitioner fighting the good fight in a small or midsize business? Are you a department of one? Do you ever feel like no one understands what you deal with? Does it seem like all of the industry talk is geared toward big(ger) businesses? Then this session is for you! Lack of technology, minimal budget, managers stuck in the past—we will cover it all. In this session, a parody of Bravo’s “The Real Housewives” series, we will identify the greatest HR challenges for small businesses and discuss practical, economical solutions. Even in a small business, you can be a strategic partner!

Learning Objectives:

  • Identify challenges faced by HR in small and midsize businesses.
  • Develop strategic action plans to combat challenges in partnership with management.
  • Build a toolbox of resources that can be used to design solutions.
What Your CEO Expects You to Know: Business Acumen to Build Your Credibility, Career and Company
09/12/2021 09:15 AM - 10:15 AM W322-327
Type: Mega Session
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Kevin R. Cope, President & CEO, Acumen Learning
Workplace Application:
Attendees will learn why we all need to be businesspeople first and specialists in our jobs second.  

Your executive team wants the entire business, not just a single unit, to be profitable. They want all employees to understand and better contribute to how the entire company makes money. And employees want to feel that the work they do for their company is worthwhile and makes a difference. The problem is that most people “in” business, don't “get” business—they lack understanding of strategy, finance and business acumen. While we understand our jobs, the big picture seems too complex to grasp. Complexity is an underlying challenge in any business, regardless of size, industry or stage of development. How do we simplify the complex? Bestselling author Kevin Cope has helped top companies figure it out. When you break down an organization into its most fundamental elements, you'll find five drivers that power your business, or any business. If you want to be seen as a major contributor, someone who understands your overall business—not just HR—this a great session for you.

Learning Objectives:

  • Use the 5 Business Drivers® to improve your strategic, financial and business acumen.
  • Understand how your entire company, not just your department or team, makes money.
  • Learn five principles that CEOs expect their employees to understand.
  • Learn how to speak the language of your CEO and CFO.
  • Learn the keys to improving employee engagement.
Workplace Violence and the Considerations for HR Professionals
09/12/2021 09:15 AM - 10:15 AM W311-313
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Fred Burton, Executive Director, Center for Protective Intelligence, Ontic
Workplace Application:
Attendees will hear from New York Times bestselling author and former special agent Fred Burton on physical security risks and liabilities corporations face and how technology can help. 

New York Times bestselling author, former diplomatic security special agent and counterterrorism expert Fred Burton discusses how keeping employees safe is an increasingly urgent matter that is not just sensible, but also critical to minimize executive liabilities and meet regulatory requirements. Despite millions of people across the globe working remotely, corporate security and HR teams must consider workplace violence and how the displaced workforce pushes potential threats and the duty of care out of the office and into newer territories.

Learning Objectives:

  • Learn how to address situations in which a furloughed or fired employee, working remotely, decides to turn to violence.
  • Hear how companies can combat workplace violence fatigue.
  • Recognize and report warning signs before it is too late.
  • Avoid the downplay of risks.
  • Address the challenges social media brings.
Brain Bite Break: SHRM’s HR Knowledge Center - Pandemic Pursuit
09/12/2021 10:15 AM - 10:30 AM
Competencies: Business Acumen, HR Technical Expertise

Presenter:
Yvette Lee, SHRM-SCP, HR Advisor, SHRM
Presenter:
John Dooney, HR knowledge advisor, Knowledge Center, SHRM

Join SHRM’s HR Knowledge Advisors for an interactive and fun game of HR knowledge.  Winners will receive a prize.  The Knowledge Center’s Ask an Advisor service is a member benefit where experienced and certified HR Advisors offer guidance, suggestions and real life personal/professional experiences in response to your HR questions

Book Signing at the SHRMStore with Vivian Blade, Mark J. Carpenter, Christopher D. Lee, Tim Sackett, Tracy (Butz) Stock & Richard Finnegan
09/12/2021 10:25 AM - 10:55 AM W102-109
Type: Book Signing

Visit the SHRMStore to get your book signed!

Featuring:

 

  • Vivian Blade
  • Mark J. Carpenter
  • Christopher D. Lee
  • Tim Sackett
  • Tracy (Butz) Stock
  • Richard Finnegan
General Session Pre-Show
09/12/2021 10:30 AM - 10:45 AM

As we wind down to our Closing General Session, take part in the live pre-show festivities.

LIFE IS GOOD: Optimism, Overcoming Hardships, Motivating Teams
09/12/2021 10:45 AM - 11:45 AM West Hall 4
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Bert Jacobs, Co-Founder, Life is Good

In this heartwarming, funny, and refreshingly human keynote, Bert tells the story of how the $100 million lifestyle brand Life is Good came to be—mistakes, missteps, and all, including an unlikely and humble beginning. Bert’s story will leave audiences with the tools they need to develop an optimistic mindset that leads to success, along with tips on building a vibrant community and brand that will stand the test of time. Get ready to laugh, and maybe cry (have tissues on standby), but most of all, be ready to uncover a deeper purpose in both business and in life. Your audience will leave united, connected, and ready to spread the power of optimism. 

Uncategorized

Info Booth
09/08/2021 02:00 PM - 06:00 PM South Lobby

The info booth is open to answer any questions and help you navigate your SHRM21 experience.

Registration and SHRMStore
09/08/2021 02:00 PM - 06:00 PM W102-109

Get an early start to your SHRM21 experience by checking in registration and discovering all the goodies the SHRMStore has to offer.