4sight: Creating the Anticipatory HR Department | Sessions

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Concurrent Session
4sight: Creating the Anticipatory HR Department
Track: Strategic HR

Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)
Workplace Application:
Attendees will find out how to create an HR organization that is constantly looking ahead while also addressing the challenges of the present. 

Organizations that anticipate always succeed. These companies are frequently on the pulse of innovation, recognize market forces that impact their industries, understand thoroughly their customers' needs and provide proactive solutions to satisfy the customer. Establishments with this capability execute with precision and excellence and, as a result, dominate their industries in terms of revenues, market share and profits. Effective HR departments must also learn how to anticipate. HR leaders must become deeply knowledgeable about their organizational needs and must find unique strategies to provide value for the future. In the past, the HR function was viewed as reactive. Now, given the ever-increasing pace of business change, HR departments are required to show foresight and proactivity when servicing organizational stakeholders. Building capability for an anticipatory HR department is no longer an option; rather, it’s a requirement to providing long-term, strategic value.

Learning Objectives:

  • Learn the importance of an anticipatory HR mindset.
  • Contrast the difference between “functioning” (i.e., executing on current business needs), “foreseeing” (i.e., uncovering future business needs) and “forecasting” (i.e., planning for future business needs).
  • Review the categories of organizational needs and how best to service each category.
  • Conduct an audit of the A2 level (anticipatory and action-oriented level) of your HR department.
  • Learn the four steps to create an anticipatory HR team.
  • Share strategies to maintain/strengthen your A2 level over time.
Wellington O’Neil Hepburn Photo
Wellington O’Neil Hepburn, Senior Manager, Organizational Development, Training and Development,
Commonwealth Bank